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SECTION 7
- TROUBLESHOOTING
7.1 BLENDER MOTOR WILL NOT TURN ON
If the blender motor will not turn on, try the following:
• Make sure the main power switch on the back lower-right corner is turned ON.
• Check your house circuit breaker switch or fuse to make sure it is set to the ON
position.
• Unplug the power cord from the wall receptacle, wait 5 seconds, then plug power
cord back in.
• Determine if the Liquid Crystal Display (LCD) is lit. An absence of a lit LCD indi-
cates a lack of power to the unit.
• Remove the blender jar from the blender motor and check to make sure the blade
turns freely while unattached to the motor. If the blade does not move freely the
problem may be the jar, not the motor. Check the jar by turning the shaft by hand
to see if it rotates easily.
Look at the LCD:
• A reading of “OVERTEMP” indicates that the motor is overheating. The blender
has been disabled until the unit cools to operating temperatures. Turn off and
unplug the unit. Allow it to cool for at least 20 minutes.
• A reading of “OVERLOAD” indicates an overload on the motor. Turn off and
unplug the unit. Check the blender jar for blockage and clear if necessary. Plug in
the unit and turn the blender on again to clear the overload condition. If overload
condition re-occurs, contact your Blendtec service agent.
• BLADE STOPS: If the overload condition stops the blender, remove the blender jar
and carefully check for blockage of the blade. If no blockage is found, replace
jar and use the Pulse button on the touch pad to quickly pulse the blade through
the mixture. Once the blade spins freely a programmed button may be used.
7.2 NOISE LEVEL CHANGES
If the blender noise level has increased significantly from original levels, determine
whether the sound is coming from the blender motor or jar.
• Blender Motor: Check to see if the excess noise is coming from the blender base.
Remove the jar and press cycle number two or three. Listen to the motor sound
without a jar attached. If it is excessively noisy contact your Blendtec service
center.
• Jar: Check to see if the excess noise is coming from the jar. Place the jar back on
the motor. Run the motor for a few seconds using the Pulse button. If you have
more than one jar, test a different jar to determine whether the sound changes
as different jars are used. If a jar is excessively noisy, or if the blade assembly
seems loose or sounds “gravelly” when turned by hand, contact your Blendtec
service center.
Summary of Contents for Home Blender
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