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CONNOISSEUR 825™
Overtemp Error — This indicates that the motor is overheating� The blender
has been disabled until the unit cools to operating temperatures� If the
blender does not work after 20 minutes or more of cooling time, please
call your Blendtec Service Agent�
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade through
the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
A “Watchdog Timeout” error indicates a disruption in the normal operation of
the electronic blender controls� This is an uncommon error message, which is
usually caused by incoming power fluctuations or spikes� This error message is
cleared by turning off the blender for ten seconds (using the switch), then turning
back on� If this error is displayed immediately on start-up, or if it occurs regularly
during normal use contact your Blendtec service center for assistance�
CHEF 775™
Overtemp Error — This indicates that the motor is overheating� The blender has been
disabled until the unit cools to operating temperatures� If the icon does not disappear
after 20 minutes or more of cooling time, please call your Blendtec Service Agent�
Touch Error — This indicates that more than one touch sensor on the blender has
been touched� To avoid this message, touch the center of the desired button�
If this icon remains on when no one is touching the touch area, unplug and re-plug
in the blender� If the problem persists please contact your Blendtec Service Agent�
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade through
the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
Reset Errors — If this message appears on the LED information center it indi-
cates there has been an error� There are error messages from E-01 through
E-06� If any of these errors appear, press the stop button to clear the message� If
the error message reappears please contact your Blendtec Service Agent�
EZ 600™
Overtemp Error — This indicates that the motor is overheating� The blender
has been disabled until the unit cools to operating temperatures� If the
blender does not work after 20 minutes or more of cooling time, please
call your Blendtec Service Agent�
Overload Error — This indicates an overload on the motor�
1� Clear the error message by pressing any button or turning the blender off and
on again�
2� Remove the jar, and run the blender to determine whether the issue relates to
the jar or the motor�
3� With the jar removed, check for blockage in or around the socket on the motor
base and the blade assembly on the jar�
4� Place the jar securely on the motor base, and touch to pulse the blade
through the mixture�
5� Ensure the jar is not loaded with excessively hard or thick ingredients�
If overload condition re-occurs, contact your Blendtec service agent�
6.3
NOISE LEVEL CHANGES
If the blender noise level has increased from original levels, determine whether
the sound is coming from the blender motor or jar�
1� Blender Motor: Remove the jar from the motor base and run the motor� If it is
excessively noisy, contact your Blendtec service center for evaluation�
2� Jar: After checking the motor, place the jar back on the motor with about 16 oz
(475 mL) of water� Run the motor for a few seconds using the pulse button� (If
you have more than one jar, test a different jar to determine whether the sound
is different�) If a jar is excessively noisy or if the blade assembly seems loose or
sounds “gravelly” when turned by hand, contact your Blendtec service center�
6.4
NOT BLENDING OR UNSATISFACTORY BLENDED TEXTURE
If the your blender has stopped blending or if the blended texture of product is
lumpy or uneven, do the following:
1� Ensure the mixture is not cavitating during the cycle� Cavitation is a condition in
which an air pocket forms within the drink mix because the mix is too cold or
too solid� The blender blade then spins freely in this cavity� This problem can be
corrected by increasing the mix temperature by either reducing ice, increasing
liquid and/or ensuring that the frozen ingredients used in the recipe are never
colder than 10 degrees Fahrenheit (-12 degrees Celsius)�
2� If the drink is mixing well but has not had enough time for complete blending,
increase cycle time� Try a longer cycle or touch and hold the “Pulse” button for
the required extra blending time�
3� Make sure the jar is fully seated on the blender base�
4� Check if the blade is firmly affixed to the drive shaft� Hold the drive shaft in one
hand and try to spin the blade with the other hand� If the blade turns without
turning the drive shaft, contact your Blendtec customer service agent�
5� TRIED EVERYTHING? If none of the preceding suggestions work, contact your
Blendtec service agent for further assistance�
