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If any of the following problems happens to your system, please resort to Troubleshooting for possible solutions. 

Consult Blaupunkt authorized dealer if problem persist. 

Problems 

Unable to start up

No sound

Unable to play the Disc

Dim screen or 
black-&-white screen 
while playing DVD
Slow in SD card 
reading

No rear-view reverse 
image

Unable to search 
enough radio stations 
or fix on a radio station
GPS is unable to 
perform positioning 
and Navigation

Unable to correctly 
find the destination

Possible Causes

The car key is not inserted into the ignition; 
ignition is off. 
Power Cable is not inserted into the main 
body. 
Burnt power fuse .

Exhausted car battery.
Audio cables are not properly connected 
to the unit. 
Mute setting is on. 
Low volume. 
No sound from front, rear, left and right 
speakers due to Fade-Balance settings. 
The Disc is not inserted properly.  

The Disc is scratched, distorted or stained. 
The Disc is not readable by this system. 

Brightness, contrast ratio and color values 
are excessively adjusted. 

The pixel of the picture file exceeds this 
system’s capacity. 
SD card may contain corrupted files or a 
virus.
The rear camera is not appropriately 
connected with power supply.
 
Camera’s signal line is not well connected 
with this radio. 
Radio’s antenna is not well inserted. 

Map has not been set up.

GPS antenna is not well inserted. 
The car may arrive at a place where GPS 
signal is blocked.
Blind Areas that are not covered by the 
Navigation Map. 
The destination keyed-in is not included in 
the Navigator’s database.

Solutions 

Insert the car key and turn on the ignition. 

Insert the power cable. 

Replace it with a new one of the same 
specification. 
Charge or replace the car battery. 
Ensure proper connection of the audio 
cables. 
Unmute the volume.
Adjust the volume.
Press EQ, and enter “Sound Equalizer” menu 
to adjust “left & right/front & rear balance”. 
Re-insert the Disc and ensure orientation is 
correct. 
Replace it with a functioning disc.
Please confirm the format of the file saved in 
the Disc, and make sure the Disc is playable. 
Adjust brightness, color and contrast ratio 
values, and make sure they are in normal 
range. 
Replace it with a new audio/video SD card 
with compatible file formats. 

Please check the camera’s power supply. 
There is a red reverse power-supply line, and 
it will automatically display 12V.
Insert the camera’s signal line into the 
interface port of this machine. 
Fix radio antenna installation.

Set up the map – Refer to the Navigation 
section --> Initial Setup section in this 
manual.
Re-insert GPS antenna properly
Move car to area where GPS signal reception 
is better.
Update the Navigation Map. 

Confirm that the destination input is correct; 
can try to input another name of the place, 
or input any other landmark nearby. 

 

TROUBLESHOOTING

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Summary of Contents for PHILADELPHIA 865

Page 1: ...PHILADELPHIA 865 PHILADELPHIA 865 Operating and Installation Instructions PHILADELPHIA 865 MULTIMEDIA NAVIGATION...

Page 2: ...is car radio s core components may result to damage when the car is driven on bumpy roads for a prolonged period of time or if it is used to play non standard or severely damaged discs Please do not o...

Page 3: ...F to enable alternative frequency When radio station signal becomes too weak a different providing the same station will be automatically selected Press to view list of saved radio stations Press to s...

Page 4: ...efer to the instruction manual of the mobile phone on how to operate Bluetooth PHILADELPHIA865 should appear on your available Bluetooth scanning list Select PHILADELPHIA865 then insert password 0000...

Page 5: ...uccessful Access the downloaded app and select EasyConnection then select Android USB and connect the device and smartphone with USB cable Approve all the prompts The device will begin to project smar...

Page 6: ...50W channels max 177 x 102 x 42mm 0 52kg 40 85 7 inch 1024 x 600 pixel 4 3 16 9 87 5 108MHz 18 522 1620kHz 12 20Hz 20kHz MKV AVI MP4 MOV TS ASF FLV PMP MPG VOB JPEG BMP GIF PNG MP3 WMA OGG FLAC APE A...

Page 7: ...ed Map has not been set up GPS antenna is not well inserted The car may arrive at a place where GPS signal is blocked Blind Areas that are not covered by the Navigation Map The destination keyed in is...

Page 8: ...Designed and engineered by Blaupunkt 1 107 18 003 20 01 1 107 18 004 20 01 1 107 18 005 20 01 1 107 18 006 20 01 1 104 18 015 20 01...

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