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Trouble shooting    

en

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3

Trouble shooting

Trouble s

hooting

Usually, faults are small matters that are easy to 

eliminate. Please read the information in the table 

before calling the after-sales service.

Notes

If 

 appears in the display, the sensor for the 

relevant hotplate must be pressed and held in order 

to read the fault code.

If the fault code is not listed in the table, disconnect 

the hob from the power supply, wait 30 seconds and 

connect it again. If the display appears again, 

contact technical after-sales and tell them the 

precise fault code.

Cleaning

How do I clean the hob?

Using a special glass-ceramic cleaning agent produces the best results. We advise against using harsh or abrasive cleaning agents, dish-

water detergent (concentrated) or scouring pads.
You can find more information on cleaning and caring for your hob in the section on 

~

 "Cleaning"

Display

Possible cause

Solution

None

The power supply has been disconnected. 

Use other electrical devices to check whether a short-circuit has 

occurred in the power supply. 

The device has not been connected in accord-

ance with the circuit diagram.

Ensure that the device has been connected in accordance with 

the circuit diagram.

Electronics fault.

If the fault cannot be eliminated, inform the technical after-sales 

service.

The displays flash

The control panel is damp or an object is cover-

ing it.

Dry the control panel or remove the object.

The 

Ù

 indicator flashes in the 

hotplate displays

A fault has occurred in the electronics.

To acknowledge the fault, cover the control panel with your hand.

”ƒ

The electronics have overheated and have 

switched off the corresponding hotplate.

Wait until the electronics have cooled down sufficiently. Then 

touch any symbol on the hob.

”…

The electronics have overheated and have 

switched off all hotplates.

Ӡ

 + heat setting and acous-

tic signal

There is a hot pan in the area of the control 

panel. There is a risk that the electronics will 

overheat.

Remove the pan. The fault display goes out shortly afterwards. 

You can continue to cook.

Ӡ

 and acoustic signal

There is a hot pan in the area of the control 

panel. To protect the electronics, the hotplate 

has been switched off.

Remove the pan. Wait for a few seconds. Touch any control. If the 

fault display goes out, you can continue to cook.

”‚

/

”‡

The hotplate has overheated and switched itself 

off to protect the work surface.

Wait until the electronics have cooled down sufficiently and 

switch the hotplate on again.

”‰

The hotplate was operating for an extended 

period without interruption.

The automatic safety switch-off function has been activated. See 

section 

“Š‹‹‹
“Š‹‚‹

The supply voltage is faulty; outside of the nor-

mal operating range.

Contact your electricity provider.

—…‹‹

The hob is not connected properly

Disconnect the hob from the power supply. Ensure that it has 

been connected in accordance with the circuit diagram.

Do not place hot pans on the control panel.

Summary of Contents for 5II.4 Series

Page 1: ... en Instruction manual Hob 5II 4 ...

Page 2: ...2 Ø cm ...

Page 3: ...mbiZone function 13 Notes regarding cookware 13 Activation 13 Deactivating 13 u Move function 13 Advice on using cookware 13 Activation 14 Deactivation 14 O Time setting options 14 Programming the cooking time 14 The kitchen timer 15 v PowerBoost function 15 Activate 15 Deactivating 15 A Childproof lock 16 Activating and deactivating the childproof lock 16 Childproof lock 16 k Wipe protection 16 b...

Page 4: ...ts due to overheating catching fire or materials shattering for example Do not use inappropriate child safety shields or hob guards These can cause accidents This appliance is not intended for operation with an external clock timer or a remote control This appliance may be used by children over the age of 8 years old and by persons with reduced physical sensory or mental capabilities or by persons...

Page 5: ...s removed Warning Risk of electric shock Incorrect repairs are dangerous Repairs may only be carried out and damaged power cables replaced by one of our trained after sales technicians If the appliance is defective unplug the appliance from the mains or switch off the circuit breaker in the fuse box Contact the after sales service Risk of electric shock Do not use any high pressure cleaners or ste...

Page 6: ... the hob Overview You will find the most frequently caused damage in the following table Damage Cause Measure Stains Boiled over food Remove boiled over food immediately with a glass scraper Unsuitable cleaning agent Only use cleaning agents that are suitable for this type of hob Scratches Salt sugar and sand Do not use the hob as a work surface or storage space Cookware with rough bases scratch t...

Page 7: ...rgy Easier to care for and clean Spilled food does not burn on as quickly Heat control and safety the hob increases or decreases the heat supply as soon as the user changes the setting The induction hotplate stops the heat supply as soon as the cookware is removed from the hotplate without having to switch it off first Cookware Only use ferromagnetic cookware for induction cooking such as Cookware...

Page 8: ...de of unsuitable material or is not the correct size the power level displayed on the hotplate indicator will flash Place a suitable pan on the hotplate to stop the flashing If this takes more than 90 seconds the hotplate will switch off automatically Empty pans or those with a thin base Do not heat empty pans nor use pans with a thin base The hob is equipped with an internal safety system However...

Page 9: ... hotplate A Adjustment fields E Childproof lock R Locking the control panel for cleaning o Move function Ô Combi Zone function Õ PowerBoost function 0 Timer function Display Operating status Š Heat settings Timer function œ Residual heat Childproof lock PowerBoost function ö Combi Zone function x Programming the cooking time V Kitchen timer Min Time display Energy consumption Hotplates Simple hotp...

Page 10: ...ff To switch on Touch the symbol An audible signal sounds The indicator next to the main switch and the hotplate indicators light up The hob is ready to use To switch off Touch the symbol until the indicator goes out All hotplates are switched off The residual heat indicator remains lit until the hotplates have cooled down sufficiently Notes The hob switches off automatically if all hotplates have...

Page 11: ...ware Steam does not need to escape for a good cooking result After cooking keep the lid on the cookware until you serve the food To cook with the pressure cooker observe the manufacturer s instructions Do not cook food for too long otherwise the nutrients will be lost The kitchen clock can be used to set the optimum cooking time For a more healthy cooking result smoking oil should be avoided To br...

Page 12: ...20 30 Hamburgers 2 cm thick 6 7 10 20 Fish and fish fillet plain 5 6 8 20 Fish and fish fillet breaded 6 7 8 20 Fish breaded and frozen e g fish fingers 6 7 8 15 Scampi prawns 7 8 4 10 Sautéeing fresh vegetables and mushrooms 7 8 10 20 Stir fry vegetables meat cut in Asian style strips 7 8 15 20 Frozen dishes e g roasted dishes 6 7 6 10 Pancakes baked in succession 6 7 Omelette cooked in successio...

Page 13: ...tplates assigned to this function and touch the Ô symbol The function is deactivated The two hotplates will now function independently uMove function Movefunction You can use this function to link the two left hotplates which are the same size and select a different heat setting for each hotplate Preset heat settings Front hotplate heat setting Š Rear hotplate heat setting The heat settings can be...

Page 14: ...ob has two timer functions Programming the cooking time Kitchen timer Programming the cooking time The hotplate automatically switches off after the time that is set has elapsed Setting procedure 1 Select the hotplate and the required heat setting 2 Touch the 0 symbol x lights up on the display for the hotplate lights up on the timer display 3 Touch the or A symbol The basic setting appears symbol...

Page 15: ... Change or set the time to using the or A symbol Once the time has elapsed A warning signal sounds is displayed on the time program function display After 10 seconds the indicators turn off When the 0 symbol is pressed the indicators turn off and the beeping stops vPowerBoost function PowerBoostfunction The PowerBoost function enables you to heat up large quantities of water faster than when using...

Page 16: ...leaning function To switch on Touch the R symbol An audible signal sounds The control panel is locked for 35 seconds You can now wipe over the surface of the control panel without altering any settings To deactivate The control panel will be unlocked once 35 seconds have elapsed To release the function early touch the R symbol Notes An audible signal sounds 30 seconds after activation This indicat...

Page 17: ...Display energy consumption Off On Automatically programming the cooking time Off ŠŠ Automatic run on time Duration of the timer end signal 10 seconds ƒ 30 seconds 1 minute ˆ Power management function Limiting the total power of the hob Off 1000 W minimum power 1500 W ƒ 2000 W Š or Š Maximum power of the hob Š Time for selecting the hotplate Unlimited The hotplate which was set last remains selecte...

Page 18: ... A symbols to select the required setting 6 Touch the E symbol for at least four seconds The settings have been saved Leaving the basic settings Turn off the hob with the main switch Energie consumption indicator Energieconsumptionindicator This function indicates the total amount of energy consumed by this hob the last time it was used for cooking Once switched off the energy consumption in kWh i...

Page 19: ...oth and dry it with a cloth or towel to prevent limescale build up Only use cleaning agents that are suitable for this type of hob Observe the manufacturer s instructions on the product packaging Never use Undiluted washing up liquid Cleaning agents designed for dishwashers Abrasive cleaners Harsh cleaning agents such as oven spray and limescale remover Scouring pads High pressure cleaners or stea...

Page 20: ...used at the highest heat setting at the same time The whistling noises disappear or become quieter when the heat setting is reduced Fan noise The hob is equipped with a fan that switches on automatically at high temperatures The fan may continue to run even after you have switched off the hob if the temperature detected is still too high Cookware Which types of cookware can be used with an inducti...

Page 21: ... cover ing it Dry the control panel or remove the object The Ù indicator flashes in the hotplate displays A fault has occurred in the electronics To acknowledge the fault cover the control panel with your hand ƒ The electronics have overheated and have switched off the corresponding hotplate Wait until the electronics have cooled down sufficiently Then touch any symbol on the hob The electronics h...

Page 22: ...acting the after sales service The rating plate bearing these numbers can be found On the appliance certificate On the lower section of the hob The E number can also be found on the glass surface of the hob You can check the customer index KI and FD number by going to the basic settings Look up section Basic settings for this Please note that a visit from an after sales service engineer is not fre...

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Page 24: ... SSOLDQFHV PE HUNVWUDVVH 5 GLQJKDXVHQ 876 1 9001063674 9001063674 950716 02 en ...

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