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Trouble shooting
■
Repairs should be performed by a licensed technician only. Improper repair may result in
considerable danger to you and others.
■ However, some minor problems can be resolved as follows:
Problem
Probable cause
Solution
Not ignited
No Spark.
Check the electricity supply.
The burner lid is badly assembled.
Assemble the lid correctly.
The gas supply is closed.
Open the gas supply
completely.
Badly ignited
The gas supply is not completely
open.
Open the gas supply
completely.
The burner lid is badly assembled.
Assemble the lid correctly.
The ignition plug is contaminated
with alien substance.
Wipe alien substance with a
dry cloth.
The burners are wet.
Dry the burners lids carefully.
The holes in the flame spreader
are clogged.
Clean the flame spreader.
Noise made when
combusted and ignited
The burner lid is badly assembled.
Assemble the burner lid
correctly.
Flame goes out when in
use.
The flame supervision device is
contaminated with alien substance.
Clean the flame supervision
device.
Product being cooked has boiled
over and extinguished the flame.
Turn off burner knob. Wait one
minute and reignite zone.
A strong draught may have blown
the flame out.
Please turn off zone and check
cooking area for draught such
as open windows. Wait one
minute and reignite zone
Yellow Flame
The holes in the flame spreader
are clogged.
Clean the flame spreader.
Different gas is used.
Check the gas used.
Unstable Flame
The burner lid is badly assembled.
Assemble the burner lid
correctly.
Gas Smell
Gas leakage
Stop using the product and
close the middle valve. Open
the window to ventilate.
Contact our service centre by
using a phone outside.
■ If problem is not solved, please contact customer care centre.
