Blastrac BMS-H2750, Operating Manual

Page: 27 / 28

To return parts for warranty consideration, please call Blastrac Customer Service at
800-256-3440. Your customer service representative will obtain the necessary
information to complete the Blastrac Returned Merchandise Authorization (RMA) Form.
Blastrac will then send the RMA form to the customer authorizing the return of the parts
for warranty evaluation. The parts must be received within sixty (60) days following the
RMA origination date or the warranty claim will be denied. Once the parts are received they
will be evaluated for warranty.
If the customer cannot wait for the evaluation/replacement of the parts during this
process, the customer must issue a new purchase order to Blastrac for the replacement
parts before they can be shipped. Once the evaluation process is complete and parts are
deemed a valid warranty claim, a credit will be issued against this invoice.
4.
The buyer may not return Blastrac products without written authorization to do so
through a Blastrac RMA.
5.
Blastrac reserves the right to inspect and determine the scope of its warranty
responsibilities for any returned Blastrac products.
6.
Blastrac makes no warranty with respect to accessories it does not manufacture,
including but not limited to, engines, motors, batteries, tires and all other parts. See
component manufacture warranty.
7.
Blastrac reserves the right to make product changes or improvements without
prior notice and without undertaking any obligation for such changes or improvements on
previously sold products.
8.
The above warranty conditions can only be altered by Blastrac. Blastrac must
confirm alterations in writing for each specific transaction.
9.
Blastrac reserves the right to modify this warranty for used or demo products on an
individual transaction basis. Blastrac will include warranty modifications on its invoices for
used or demo products.
10.
BLASTRAC DOES NOT AUTHORIZE ANY PERSON, REPRESENTATIVE, SERVICE OR
SALES OUTLET TO MAKE ANY WARRANTY DIFFERENT FROM THIS PRODUCT WARRANTY.
11.
EXCEPT FOR ITS PRODUCT REPAIR OR REPLACEMENT OBLGATIONS DESCRIBED
IN THIS PRODUCT WARRANTY, UNDER NO CIRCUMSTANCES SHALL BLASTRAC BE LIABLE
TO THE BUYER, OR ANY OTHER PERSON, FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE BLASTRAC PRODUCT, OR
FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING
WITHOUT LIMITATIONS, DAMAGES FOR ANY LOSS OF GOODWILL, WORK STOPPAGE, OR
ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES.
12. BLASTRAC MAKES NO OTHER PRODUCT WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
This Product Warranty Effective January 1, 2010.