Problem
Low flow from pump
1.
Follow monthly cleaning procedure if no improvement.
2.
Follow annual cleaning procedure.
3.
Ensure pipe work is not blocked, leaking or is laid so that it gets crushed or kinked.
4.
Keep the height that water is to be pumped from the water surface (called Head)
to a minimum. The higher the head the lower the flow rate and the more wear
on the pump.
5.
Use the largest diameter, smoothest bore pond hose over the shortest distance
and keep hose fittings to a minimum. This removes frictional loss of flow and so
increases pump flow rates.
No flow from pump
1.
Check power supply is on.
2.
Check fuse and wiring (SEE ELECTRICAL INSTALLATION).
3.
Follow low flow procedure as above.
4.
If the pump has overheated the thermal overload will temporarily switch
off the pump.
If none of the above works contact Interpet (Blagdon) Consumer Advice Department
(See Faults problem procedure Page 13).
TROUBLESHOOTING
This product is guaranteed against defects in material and workmanship for 3 years from
the date of purchase, under normal usage.
The guarantee DOES NOT APPLY in case
of improper use,
negligence, lack of maintenance or accidental damage either to the
pump or to the impeller or impeller shaft.
If the pump fails due to a manufacturing fault within this period it will be either repaired
or replaced free of charge. Liability is limited to replacement of the faulty product only,
no other costs will be reimbursed.
This guarantee is not transferable and does not affect your statutory rights.
This guarantee does not confer any rights other than those expressly set out above.
Excludes the impeller, which may require replacing if worn. If any parts need replacing,
spares are available from your retailer.
Before returning your Blagdon pump to your dealer or contacting our Consumer Advice
Department, please carry out the following steps.
This will solve most problems quickly and easily.
1.
Ensure electrical procedure has been followed fully. Check fuse and any cable
connectors/switch boxes.
NOTE:
If the pump has overheated the thermal overload will
temporarily switch off the pump.
2.
(a)
Follow routine maintenance and check pump.
(b)
Follow monthly maintenance
and check pump.
(c)
Follow troubleshooting guide.
(d)
Follow annual maintenance guide.
3.
Return pump to point of purchase for inspection and advice.
(You may need proof of purchase).
Consumer Advice contact details
Interpet (Blagdon) Consumer Advice Department
Vincent Lane, Dorking, Surrey RH4 3YX
Telephone:
0845 226 7437
(Monday to Friday 10am to 4pm except Bank Holidays - Times may vary)
Fax:
01306 876712
E-mail:
GUARANTEE
You can help protect the environment. Please remember to respect the local regulations:
hand in the non-working electrical equipments to an appropriate waste disposal centre.
ENVIRONMENT FRIENDLY DISPOSAL
FAULTS - PROBLEMS PROCEDURE
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