Blackwire C710M User Manual Download | Manualshive

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Blackwire

®

C710M

™

/C720M

™

Corded USB headset with Bluetooth

®

User guide

TM

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Summary of Contents for C710M

Page 1: ...Blackwire C710M C720M Corded USB headset with Bluetooth User guide TM ...

Page 2: ...set 7 Inline controls 7 Wearing the headset 8 Connect charge and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Use your headset with Microsoft Lync Office Communicator 12 Advanced features 14 Optional Plantronics Spokes software 18 Useful tips 21 Troubleshooting 22 ...

Page 3: ...Voice prompts announce power on off battery level connection status and more System Requirements Computer Supported Operating Systems Windows XP SP3 or later Windows Vista SP1 or later Windows 7 SP1 or later recommended MAC OS X 10 6 8 or later Processor 400 MHz Pentium processor or equivalent Minimum 1 GHz Pentium processor or equivalent Recommended RAM 96 MB Minimum 256 MB Recommended Hard Disk ...

Page 4: ...4 What s in the package 1 Blackwire C710M Headset with inline controller monaural or 2 Blackwire C720M Headset with inline controller stereo 3 Blackwire C710M C720M USB cable 4 Carrying case 1 2 3 OR 4 ...

Page 5: ... Adjustable headband 3 Left ear cushion 4 Noise cancelling microphone 5 Mobile talk and Bluetooth on off button 6 Volume up volume down bar 7 Inline controller 8 Mute unmute button 9 PC talk button 10 USB cable connector 2 3 4 6 7 9 8 5 10 1 ...

Page 6: ...es Spares Sold separately Carrying case Foam ear cushions Leatherette ear cushions Blackwire C710M C720M USB cable note For more information on accessories and spares please visit us at plantronics com accessories ...

Page 7: ... will rapid flash green when a call is coming in and slow flash green when on a call Can also be used to put a caller on hold with medium press Volume Volume up and down are available by pushing the bar up and down Mute A single press of the mute button will mute the microphone A red LED will be on when you are muted Pressing this button again will take the microphone off mute caution For your saf...

Page 8: ...ve your ear 3 Once the headset is positioned on your head adjust the flexible boom so the tip of the boom points to the corner of your mouth The boom can be shaped to follow the curvature of your face noTe Headset is designed for boom to be worn on the left side of your face To wear the headset so boom is on the right side rotate the microphone boom upwards until it aligns with the right corner of...

Page 9: ...e The sensors in your headset fully calibrate while charging A full charge will take approximately two hours When fully charged the LED goes off NOTE Always charge at near room temperatures never charge battery at temperatures below 0º C 32ºF or above 40º C 104ºF Headset battery levels With Plantronics Spokes software installed a headset icon will appear in your system tray displaying battery stat...

Page 10: ...roller NOTE When a fully charged headset is disconnected from the PC there is enough power to make four to five hours of mobile calls before charging is needed Reconnect the headset to the PC and the mobile talk button will be solid red when headset is charging and off when fully charged 5 End the call by pressing the mobile talk button TIP For iPhone users the headset battery level is displayed o...

Page 11: ... single low tone Transfer a call from your mobile phone to your headset While on a call press the mobile talk button for two seconds until you hear a single tone followed by a long low tone Transfer a call from your headset to your mobile phone While on a call press the mobile talk button two seconds until you hear a long low tone followed by low low high tones Or if using smart sensors remove the...

Page 12: ...e C710M C720M as shown below PC audio setup for Windows 7 To reach this screen Control Panel Sound Default Setting All PC sounds and audio is played in the headset PC audio setup for Windows XP To reach this screen Start Control Panel Sound and Audio Devices Blackwire C7xx Blackwire C7xx Blackwire C7xx Blackwire C7xx Default Setting All PC sounds and audio is played in the headset Use your headset...

Page 13: ...ler To answer a call when already on an active call on your mobile phone Press the mobile talk button to end the mobile phone call then press PC talk button To end a call Short press the PC talk button Consult Microsoft Lync Office Communicator Help for more information on how to place a call PC talk button LED indicators Incoming call Rapid flash green Active call Slow flash green Media audio Slo...

Page 14: ... you are not wearing your headset and you answer an incoming call on your mobile phone the audio will be routed to the mobile phone When you put the headset on the audio will be automatically transferred to the headset If you are already wearing your headset and there is an incoming call the audio will be routed to the headset and you will need to press the mobile talk button to answer the call No...

Page 15: ...stening to Audio via A2DP Advanced Audio Distribution Profile for Bluetooth Your Blackwire C710M C720M headset can play media files music podcasts etc from any A2DP enabled mobile device Play Pause See Auto pause media in the Smart Sensor features table Customize Make it more personal Visit plantronics com myheadset to update and customize your headset with features like Language options for voice...

Page 16: ...Mobile Talk button for 5 seconds On solid blue for 2 seconds Off solid red for 2 seconds N A On Power on followed by Phone Connected No Phone is connected or Pairing Off Power off Check if Mobile Bluetooth is powered on Short press Mobile Talk button Short blue flash Short Low Tone N A Incoming Mobile call alert N A Rapid blue flash Programmable ringtone N A Mobile Call answer end Short press Mobi...

Page 17: ...ld Mobile Talk button for 2 seconds Single blue flash Short low tone followed by long low tone When call transferred to headset you will also hear the low low high indicating connected N A Mobile Bluetooth Pairing Mode With Bluetooth powered off press and hold the Mobile Talk button for 5 seconds Red Blue Flashing Short Low Tone Power on followed by Pairing Only available on mobile phones that sup...

Page 18: ... Control Panel User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel To start this utility click Start Programs Plantronics Plantronics Control Panel Devices settings Select your Blackwire C7xx from the pull down menu then select Device Settings to configure settings for your headset system Optional Plantronics Spokes so...

Page 19: ...ons tab Displays the status of Plantronics support for various applications such as softphones and media players Preferences tab Allows you to set preferences for the media player as well as other general settings ...

Page 20: ... software updates Check for updates now You can choose to check for available software updates at any time by clicking on the Check For Updates Now button in Update Manager From the Start menu click Programs then Plantronics then open Plantronics Update Manager Install checked updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES this field will be populated with any applicable software updat...

Page 21: ...r clothing about chest level When at your PC the clothing clip will reduce the weight of the inline controller for greater comfort When using your mobile phone away from PC the clip keeps the inline controller in convenient place Useful tips ...

Page 22: ...soft Lync Office Communicator The sound is distorted or I hear an echo in the headset Reduce speaking volume on the PC using Microsoft Lync Office Communicator Point microphone towards your chin If the distortion is still present lower the volume using PC talk button While on a Microsoft Lync Office Communicator call I want to accept a call from my mobile phone Press the PC talk button to end PC c...

Page 23: ...net Explorer Lync Windows Windows Vista and Windows XP are registered trademark of Microsoft Corporation in the United States and or other countries BlackBerry is the property of Research In Motion Limited and is registered and or used in the U S and countries around the world The Bluetooth trademark is owned by Bluetooth SIG Inc and any use of the mark by Plantronics Inc is under license All othe...

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