Blackmagic Design - Leading the creative video revolution
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Windows XP
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Trouble Shooting
Q: There is no output from my card when in desktop mode.
A: Right click the
desktop -> properties -> settings tab.
Then left click the
DeckLink monitor within the “Display Properties” menu and select “extend my
windows desktop to this monitor”. Click “apply,” then “OK.” You should now
see your extended desktop on your broadcast monitor.
Q: I can’t get machine control of my tape deck.
A: Make sure that the deck you are using supports and is connected via the
Sony RS-422 serial protocol. DeckLink does not support older RS-232 serial
devices. If using a Panasonic deck, you may need to use the deck’s USER
Menu to change the “ID SEL” to “other”, to make it compatible with the Sony
RS-422 deck control protocol. “ID SEL” is usually USER Menu item number
202.
Q: Can I monitor audio from my PC speakers?
A: Yes you can, however we do not recommend it. This is because the PC
system clock and the DeckLink’s clock are different. If you monitor audio
through your PC speakers, audio sync for monitoring cannot be guaranteed.
We recommend using the SPDIF output connectors from the DeckLink PCI
card.
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