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CHAPTER 5: SOFTWARE

COMMAND-LINE INTERFACE 

 

 
Radian Wall Control/VWS-2002 Software comes with a powerful Command Line Interface to enable you to automate almost any 
operation from opening layout files, moving windows around the display wall and changing specific input settings.

SUPPORT FOR EXTERNAL CONTROL SYSTEMS   

 
Remote Command Line Interface for automation via external control systems:

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Control the display wall remotely from an external control system

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Access to the full local Command Line Interface

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Support for RS-232 (via serial cable) and TELNET (via a local network)

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Integrated user interface support to configure and monitor the Remote Command Line

5.4 SOFTWARE UTILITIES

 
A Diagnostic Tool software utility is designed to assist you to fine tune your system for specific individual system requirements.  
It can be found on the Recovery Media that was shipped with your system, alternatively, you can contact Black Box Technical 
Support at 877-877-2269 or [email protected]

DIAGNOSTIC TOOL (DIAGTOOL) 

 

 
A diagnostic tool that gathers information to assist in diagnosing problems with hardware and software configurations. 
Information is gathered and compressed into a zip file for onward transmission to Black Box Technical Support.

Summary of Contents for VWP-1060

Page 1: ...24 7 TECHNICAL SUPPORT AT 1 877 877 2269 OR VISIT BLACKBOX COM RADIAN 1000 SERIES VWP 1060 USER MANUAL RADIAN VIDEO WALL PROCESSOR ...

Page 2: ...ures 15 2 3 What s Included 15 2 4 Hardware Description 16 2 4 1 Chassis 16 2 4 2 Compatible Input Output Cards 17 3 CABLING 18 3 1 Connecting the Keyboard and Mouse 18 3 2 Connecting to a Network Optional 18 3 3 Connecting Input Sources 19 3 4 Connect Monitors and Control Screen Optional 19 3 4 1 Screen Order 19 3 4 2 Connecting the Control Screen Optional 21 3 4 3 How to Disable the Control Scre...

Page 3: ...Contacting Black Box 33 6 2 Shipping and Packaging 33 7 MAINTENANCE 34 Filter Maintenance 34 APPENDIX A ADVANCED USERS 35 A 1 Installing CODEC Packs to Play Video 35 A 2 Firmware Updates 35 A 3 Restoring to Factory Settings 35 A 3 1 Selecting a Boot Device 35 A 3 2 Reactivate Windows 36 A 3 3 Install Display Drivers and Software 36 APPENDIX B REGULATORY INFORMATION 37 B 1 FCC IC and RFI Statements...

Page 4: ...ipment WORKING ENVIRONMENT The equipment should be located in an environment free from dust moisture and extreme changes in temperature and should be placed on a stable and solid work surface Liquids hot cold drinks etc should not be placed near the equipment as spillage could cause serious damage GAS FLAMMABLE LIQUIDS Electronic equipment should never be used in the presence of gas or any flammab...

Page 5: ...e Quick Start Guide is included below and on the following pages for your convenience Each Black Box Radian system is custom built to order so the components number and type of input and output cards will differ from system to system STEP 1 KEYBOARD AND MOUSE Connect the keyboard and mouse to USB Ports FIGURE 1 CONNECT KEYBOARD AND MOUSE ...

Page 6: ...1 877 877 2269 QUICK START GUIDE STEP 2 CONNECT TO A NETWORK OPTIONAL FIGURE 2 CONNECT TO A NETWORK OPTIONAL STEP 3 CONNECT TO AN INPUT SOURCE As each system is custom built the number and type of inputs will differ from system to system Input Connectors FIGURE 3 CONNECT TO AN INPUT SOURCE ...

Page 7: ...s Device prior to leaving the factory If required connect the control screen to the motherboard as shown below If a control screen is not required you will need to change the BIOS settings 1 4 MONITOR 2 MONITOR 3 MONITOR 4 MONITOR 5 MONITOR 7 MONITOR 6 MONITOR 8 MONITOR 1 CONNECT GRAPHIC OUTPUTS TO MONITORS USING DISPLAYPORT CABLES NOT SUPPLIED CONTROL SCREEN OPTIONAL 4 x 2 Video Wall 1 3 4 5 6 7 ...

Page 8: ...EAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 QUICK START GUIDE STEP 5 POWERING ON THE SYSTEM Connect the power cable then plug into and turn on the power supply Switch on the system POWER SWITCH FIGURE 5 SWITCH ON THE SYSTEM ...

Page 9: ...d characters in the computer name The standard characters are the numbers 0 through 9 upper and lower case letters from A through Z and the hyphen character Computer names cannot consist entirely of numbers contain spaces or use special characters such as STEP 7 ACTIVATE WINDOWS 7 Start Computer Properties Activate Windows now Select the appropriate method available To view the product key gently ...

Page 10: ...1 877 877 2269 QUICK START GUIDE STEP 8 DISPLAY SETUP All Radian wall controllers have pre configured settings for the wall layout and screen resolution Change settings using the TWIN tab Start Control Panel Appearance and Personalization Adjust screen resolution 1 2 3 FIGURE 7 DISPLAY SETUP ...

Page 11: ... the Client interface you will need to start the Server by clicking on it in the Programs menu The Radian Video Wall Manager Client can only detect servers that are running Start All Programs Radian Video Wall Manager Client When you open Radian Video Wall Manager for the first time you will be prompted to take a Quick Start Tour of the application We strongly recommend that you take the tour befo...

Page 12: ...WALL MANAGER USER INTERFACE COMPONENTS NUMBER IN FIGURE 8 DESCRIPTION 1 Indicates the server you are connected to 2 A representation of the display wall associated with the server 3 Sources Tab Displaying all the sources connected to the server for use on your display wall 4 Layouts Tab Used to save recall and share display wall layout information 5 Templates Tab Use templates to assist in the des...

Page 13: ...SPLAY WALL REPRESENTATION When opened the display wall tab shows a live representation of the physical wall and the sources available to display on it To place a source on a display wall simply click on the required source in the sources tab and drag it onto the display wall representation The application help file contains videos explaining how multiple sources can be selected how to use and crea...

Page 14: ...rts 2 DisplayPort Control Screen outputs 1 HDMI 4 USB 3 0 ports 2 USB 2 0 ports 2 Intel 10 100 1000 Ethernet ports Processor Standard Core i5 System Memory Standard 8 GB DDR4 Operating System WIndows 7 Ultimate Power Supply 110 to 240 V 500 Watts Hard Drive Standard Single 240 GB SSD Dimensions 6 9 H x 9 8 W x 12 5 D 17 5 x 25 x 32 cm Weight Unit 22 to 33 lb 10 to 15 kg Shipping 33 to 44 lb 15 to ...

Page 15: ...s and specifications memory configurations and software Small footprint Quiet deployment means the chassis is suitable for use outside of a server room and in more public areas Uses a high performance enterprise grade motherboard that connects to a Radian PCIe backplane PCIe backplane contains six half length PCIe slots for use with compatible Radian cards including video capture image graphics an...

Page 16: ...RT 1 877 877 2269 CHAPTER 2 OVERVIEW 2 4 HARDWARE DESCRIPTION 2 4 1 CHASSIS Figures 2 1 and 2 2 show the front and back panels of the 6 Slot Chassis Table 2 1 describes its components 1 2 FIGURE 2 1 FRONT PANEL OF THE 6 SLOT CHASSIS R1 R2 R3 R4 FIGURE 2 2 BACK PANEL OF THE 6 SLOT CHASSIS ...

Page 17: ...deo Capture Cards VCC DP 2 2 channels DisplayPort 4K card DisplayPort 4K VCC HD 4 D 4 channels HD capture card with DVI splitter cables HD DVI VCC HD 4 H 4 channels HD capture card with HDMI splitter cables HD HDMI VCC SDI 4 4 channels 3G SDI capture card 3G SDI VCC SD HD 3 2 HD channels 1 SD channel HD SD VCC STREAM 2 100 1000 Mbps Ethernet ports H 264 Video Graphics Cards VGC DP 4 4 port Display...

Page 18: ...l Wall Control 10 and Radian Wall Control software enable the user to operate and manage the video wall display remotely via a network The 6 Slot Chassis has two Ethernet ports plug your network cable not supplied into any port and connect the 6 Slot Chassis to the LAN as shown below FIGURE 3 1 CONNECT TO A NETWORK OPTIONAL CAUTION Network ports have a potential vulnerability If your system is wor...

Page 19: ...sed this way is not covered under the warranty 3 4 CONNECTING MONITORS AND CONTROL SCREEN OPTIONAL Each system can support any number of screens from 4 to 16 depending on hardware installed however the following information is a guide based on a 12 screen 4x3 video wall system The number of graphics cards in your system determines how many screens will be available on your video wall The graphics ...

Page 20: ...onnect the graphic outputs to your monitors using DisplayPort cables not supplied 1 2 3 4 5 6 7 8 9 10 11 12 FIGURE 3 3 TWELVE SCREEN DISPLAY WALL Corresponding Graphics Outputs 1 2 3 4 5 6 7 8 9 FIGURE 3 4 CORRESPONDING GRAPHICS OUTPUTS ON THE 6 SLOT CHASSIS TABLE 3 1 GRAPHICS OUTPUTS NUMBER IN FIGURES 3 3 AND 3 4 DESCRIPTION 1 4 Output connectors on card 1 for screens 1 4 5 8 Output connectors o...

Page 21: ...is configured as the Primary monitor in the Windows Display Settings and the display wall is configured as the Secondary monitor Connect the control screen as follows Onboard Graphics Device HDMI DisplayPort Control Screen FIGURE 3 5 CONTROL SCREEN CONNECTION 3 4 3 HOW TO DISABLE THE CONTROL SCREEN If you do not require a control screen then you should disable the integrated graphics in the system...

Page 22: ...our cable is fully inserted into the power supply socket failure to do so could result in the cable becoming dislodged and the system inadvertently shutting down Insert Power Cable FIGURE 3 6 CONNECTING THE POWER CABLE CAUTION Only use the power cables supplied with your system For advice on replacements contact Black Box at 877 877 2269 or info blackbox com ...

Page 23: ...escribed in Initial System Boot on Delivery below SWITCHING ON THE SYSTEM Make sure the power cable is correctly connected then turn on the 6 Slot Chassis POWER SWITCH FIGURE 4 1 SWITCH ON THE SYSTEM Turn on the main system power switch located on the front panel The BIOS and boot messages will be displayed on the control screen if connected as the system boots Once the system boot up is complete ...

Page 24: ...uage selection is the responsibility of the customer and is not part of the system pre configuration prior to shipment Windows 7 language settings can be changed using Control Panel Region and Language on the Keyboard and Languages tab Language packs are available to download as optional updates through Windows Update The following languages are pre installed English USA English UK Simplified Chin...

Page 25: ...sword It is recommended that only Internet standard characters are used in the computer name The standard characters are the numbers 0 through 9 upper and lower case letters from A through Z and the hyphen character Computer names cannot consist entirely of numbers contain spaces or use special characters such as FIGURE 4 3 PRODUCT KEY SCREEN Enter the Product key in the edit box The Product Key i...

Page 26: ...ian Video Wall Manager Start All Programs Radian Video Wall Manager The Radian Video Wall Manager Start Menu offers two methods of opening the application Radian Video Wall Manager and Radian Video Wall Manager My Computer RADIAN VIDEO WALL MANAGER MY COMPUTER Radian Video Wall Manager My Computer refers to your system having both the Radian Video Wall Manager Application and the Radian Video Wall...

Page 27: ...ired inputs Select the required input using the cursor and drag to a preferred position on the wall Double click on the required input and the window will open positioned at the top left of the display wall Open multiple inputs by pressing the shift key and clicking the required number of inputs with the mouse NOTE A detailed summary of Radian Video Wall Manager software features can be found in C...

Page 28: ... search strings which enables users to quickly find and display specific sources TEMPLATES Templates are tools designed to assist in the creation of the layout of your display wall Templates can be used to create visual displays over numerous screens to enable you to showcase specific content to target audiences A number of pre defined templates are available on the Template tab Three types of tem...

Page 29: ...ll Manager software application is pre installed and tested prior to shipment of your system therefore no installation of the software is required Radian Video Wall Manager displays the desktop of the machine that is being controlled It allows you to remotely display IP Camera and Application windows across a network on another machine or locally on the same machine You can use Radian Video Wall M...

Page 30: ...nd this indicates the type of source being captured for that particular input RADIAN VIDEO WALL MANAGER FEATURES AND TOOLS Radian Video Wall Manager has a range of advanced features to enable you to manage your video display wall either locally or remotely over a network The following list provides a brief summary of the features and tools contained within the application However all the features ...

Page 31: ...ow borders and menu bar Create on screen display captions Control capture rate APPLICATION WINDOWS This gives you support for controlling applications such as Internet Explorer Microsoft Powerpoint Application can be opened direct from the Radian Video Wall ManagerToolbar through the Command Line Interface or from previously saved layout files ON SCREEN DISPLAY OSD The highly configurable OSD func...

Page 32: ... to the full local Command Line Interface Support for RS 232 via serial cable and TELNET via a local network Integrated user interface support to configure and monitor the Remote Command Line 5 4 SOFTWARE UTILITIES A Diagnostic Tool software utility is designed to assist you to fine tune your system for specific individual system requirements It can be found on the Recovery Media that was shipped ...

Page 33: ... We will be able to provide more efficient and accurate assistance if you have a complete description including the nature and duration of the problem when the problem occurs the components involved in the problem any particular application that when used appears to create the problem or make it worse 6 2 SHIPPING AND PACKAGING If you need to transport or ship your Radian 1000 Series Chassis Packa...

Page 34: ...We recommend that you check the condition of the filter at regular intervals The filter can be removed and cleaned whilst the system is in operation system shut down is not necessary NOTE Failure to maintain the system filter could result in damage to your system and invalidate the warranty REMOVE THE FILTER The system filter is housed within the mesh cover on the front panel Gently pull the mesh ...

Page 35: ...y or assurance that these examples will be suitable for commercial use We simply list them as an example of those available through third parties Before deployment we advise that you thoroughly evaluate any of the above and any other codec selected to confirm their suitability A 2 FIRMWARE UPDATES The procedures for updating the firmware of your cards can be found in the relevant user guide which ...

Page 36: ...ting system Use the software key printed inside the front panel of your VWP 1060 A 3 3 INSTALL DISPLAY DRIVERS AND SOFTWARE Once the Windows re activation process is complete you need to re instal the the Display Drivers and if required the Wall Control application software The Display Drivers and WallControl software can be found in the Driver and Tools folder on the recovery media For the latest...

Page 37: ... when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to opera...

Page 38: ...etes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en el apa...

Page 39: ...cost of cover damages resulting from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time without notice TRADEMARKS USED IN THIS MANUAL Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Windows is a registered trademark of Microsoft Corporation Any other trademarks...

Page 40: ...NEED HELP LEAVE THE TECH TO US LIVE 24 7 TECHNICAL SUPPORT 1 877 877 2269 COPYRIGHT 2017 BLACK BOX CORPORATION ALL RIGHTS RESERVED ...

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