Blackberry Rogers User Manual Download Page 4

For more information, visit 

rogers.com/urstartup

Get 

     

Account

Access your wireless account on your phone 
through the handy, 

free-to-use

 My Account service. 

Help on your phone

Help at rogers.com

For more information, visit 

rogers.com/urstartup

06

07

Make bill payments, manage your accounts and more online

Help at rogers.com

Want to get the most out of your new 
Rogers purchase? Visit 

My Rogers

 

– your personalized Getting Started 
Centre. There, you’ll find time-saving tips 
and helpful tutorials that will allow you 
to get up to speed quickly and easily.

oNCe ReGisteRed, you CAN:

Visit tHe GettiNG stARted CeNtRe

  

Get useful product tips and tutorials, 
watch helpful How-To videos and read 
frequently asked questions.

ACCess youR ACCouNt

  

Change contact details, manage your MY5 
list, check your plan or add a Value Pack.

PAy youR Bill

  

View your balance and pay your bills.

MoNitoR youR usAGe

  

Review your airtime, data, roaming and 
messaging usage.

Sign up for 

    

Rogers

foR sMARtPHoNe useRs

 Simply visit the 

Apple App Store, BlackBerry App World, the 
Android Market or the Windows Phone 7 
Marketplace and search “Rogers My Account” 
to download the app free of charge.

oN youR wiReless deViCe (foR  
NoN-sMARtPHoNe useRs)

 Click on the  

My Account icon pre-loaded onto the  
home screen of your device. Can’t find it? 
Text 

ACCOUNT

 to 

4836

 and a link will be 

sent to your device.

get

it

Help on your phone

Make bill payments, manage your accounts and more on your phone

you CAN: 

   View your account balance and pay your  

wireless bill

   View your airtime, data, roaming, long distance 

and messaging usage

   Manage your wireless services:

  

 

Update your MY5 list

 

 

Set up and manage Extreme Text Messaging

 

 

Manage your Ringbacks service

   Browse and purchase our most popular add-on 

services

   Find out which calls will be charged long distance
   Get help with your phone including helpful  

How-To videos and much more

For more on 

My

 Rogers, 

scan this 
code on your 
smartphone.

Monitor 

your 

usage.

Rogers My Account | Free

Check your 
data usage, 
voice usage 
and much, 
much more.

For more on 

My

 Account, 

scan this 
code on your 
smartphone.

To set up your free 

My

 Rogers account, 

visit 

rogers.com/urstartup

Summary of Contents for Rogers

Page 1: ...g BlackBerry iPhone Android Phones Assistance 02 06 07 08 09 10 11 12 14 18 24 28 30 Guide Up Starting rogers com urstartup Need help fast Check the top tips on the back cover Formerly Wireless Servic...

Page 2: ...e the default greeting how to Checking your voicemail uses airtime minutes just as calls do Accessing your voicemail from outside your local calling area will also result in long distance charges and...

Page 3: ...ontact information stored in your address book as well as other important data but not your SIM card If you are not satisfied with your device you can return it within 15 days of activation as long as...

Page 4: ...sers Simply visit the Apple App Store BlackBerry App World the Android Market or the Windows Phone 7 Marketplace and search Rogers My Account to download the app free of charge On your wireless device...

Page 5: ...signal or the call is not answered TOLL FREE NUMBERS Airtime charges apply roaming charges apply while roaming COLLECT CALLS Collect calls cannot be received on your wireless phone However you can mak...

Page 6: ...and data roaming charges vary according to country region Note When using Call Forwarding long distance and airtime charges apply when the number you forward calls to is outside the geographical loca...

Page 7: ...essaging a breeze Text Messaging Also known as SMS short message service text messages can be sent to other text messaging capable wireless phones anywhere in Canada or around the world Received texts...

Page 8: ...ions Your company s IT depart ment controls all aspects of the BES server and you will need to contact them to have your BlackBerry set up on the BES server BIS BlackBerry Internet Service BIS comes w...

Page 9: ...an BlackBerry cont d When the Wi Fi calling feature is enabled the UMA indicator will be displayed on the top right corner of your BlackBerry Home screen How do you know if you re making receiving a c...

Page 10: ...one is connected to your PC or Mac open iTunes select your iPhone and then choose the Info tab 2 In the Contacts section click the box beside Sync contacts with and choose a program from the drop down...

Page 11: ...utton how to All iPhone devices are preset to turn off wireless data roaming when outside Canada To turn on data while roaming simply tap Settings on the Home screen General and Network Then slide the...

Page 12: ...w to 1 Hold down the Sleep Wake button until the red slide to power off slider appears Slide the slider to turn your iPhone off 2 Wait at least 10 seconds and then press and hold the Sleep Wake button...

Page 13: ...urer to manufacturer Copy to SD card 1 Tap on Contacts 2 Tap Menu 3 Tap More 4 Tap Import Export 5 Tap Import to SD Card 6 Insert SD card to new device 7 Import contacts from the card Note not all dev...

Page 14: ...cations for your Android device 1 Click on the Market icon on your main menu screen to launch the program 2 Scroll through categories such as Lifestyle Productivity and Social Click on a listing to vi...

Page 15: ...der Settings for your email account or contact your service provider 3 If MobileMail is not loaded text MAIL to 4743 to download the application to your phone for free Send 1 Once signed in select Opt...

Page 16: ...hic co ordinates associated with the caller s approximate location A caller s location will be automatically determined using special technology enabled in the Rogers network and in certain handsets a...

Page 17: ...tre tab for videos relating to wireless home phone internet and cable TV Smartphone users can check usage update their MY5 list pay bills and more by downloading the My Account app It s free and avail...

Reviews: