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BlackBerry Protect

Version: 1.0

User Guide

Summary of Contents for PROTECT - V1.0

Page 1: ...BlackBerry Protect Version 1 0 User Guide...

Page 2: ...SWD 1057537 1208091521 001...

Page 3: ...e BlackBerry Protect web site 6 Change automatic backup options 6 Change the types of data that BlackBerry Protect backs up 7 Backup options 7 Options for types of data to back up 8 Turn off backups t...

Page 4: ...Provide feedback 16 Legal notice 17...

Page 5: ...e device for example when you want to recover data that you have deleted or to a different device for example when you need to replace a lost device with a new one If your device is lost you can use t...

Page 6: ...Protect application on your BlackBerry device or BlackBerry App World You can use any email address for your BlackBerry ID you do not have to use an email address that you have added to your device If...

Page 7: ...p your data 2 If necessary on your new device install BlackBerry Protect 3 Complete the setup process 4 Click Switch Device or manually start the restore process Select your old device as the device t...

Page 8: ...ur device In the BlackBerry Protect application on your BlackBerry device on the main screen click the Back Up Now icon You can continue to use your device while BlackBerry Protect backs up your data...

Page 9: ...cy Set how often you want BlackBerry Protect to automatically back up your data Only Back Up over Wi Fi Set whether you want BlackBerry Protect to back up your data only when your device is connected...

Page 10: ...k up all tasks Memos Back up all notes from the MemoPad application Browser Bookmarks Back up all browser bookmarks Text Messages Back up text messages and text messages with attachments 350 KB or sma...

Page 11: ...that the Automatically Back Up check box is selected On the Options screen verify that the Only Back Up over Wi Fi check box is not selected If you are outside your wireless service provider s covera...

Page 12: ...our device but then you will not be able to view your device s location if it is lost If location tracking is turned on and you share your BlackBerry Protect account with another person that person ca...

Page 13: ...arrow icon beside the device picture to select the lost device 3 Click Loud Ring Loud Ring If your device is turned off or not connected to the wireless network BlackBerry Protect makes your device r...

Page 14: ...including third party applications and media card files from your lost BlackBerry device Some types of data including pictures email messages third party applications and media files cannot be backed...

Page 15: ...Berry Protect account Your BlackBerry device might be set up to work with a BlackBerry Enterprise Server To learn about how your device can be protected against loss or theft contact your administrato...

Page 16: ...you want to restore data from 3 Click the date of the backup that you want to restore data from 4 Select the check boxes for the types of data that you want to restore 5 Click Next 6 Type the password...

Page 17: ...roubleshooting information To troubleshoot an issue and read knowledge base articles visit the BlackBerry Technical Solution Center at www blackberry com btsc User Guide Find more troubleshooting info...

Page 18: ...Provide feedback To provide feedback on this deliverable visit www blackberry com docsfeedback User Guide Provide feedback 16...

Page 19: ...T SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION ALL CONDITIONS ENDORSEMENTS GUARANTEES REPRESENTATIONS OR WARRANTIES OF ANY KIND EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY CO...

Page 20: ...s and Services with RIM s products and services may require one or more patent trademark copyright or other licenses in order to avoid infringement or violation of third party rights You are solely re...

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