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Contents

1 Overview...........................................................................................................................................................

2

2 Requirements...................................................................................................................................................

3

System requirements: BlackBerry MVS............................................................................................................

3

System requirements: Telephony environment...............................................................................................

5

System requirements: PBX...............................................................................................................................

6

3 Planning your organization's Wi-Fi infrastructure............................................................................................

8

Best practice: Planning your organization's Wi-Fi infrastructure.....................................................................

8

4 Planning a BlackBerry MVS installation............................................................................................................

10

Best Practices: Installing and configuring the BlackBerry MVS.........................................................................

10

5 Configuring call direction..................................................................................................................................

12

PBX-initiated calling..........................................................................................................................................

12

BlackBerry device–initiated calling...................................................................................................................

12

6 BlackBerry MVS high availability.......................................................................................................................

13

Support for BlackBerry Enterprise Server failover............................................................................................

14

Support for PBX failover...................................................................................................................................

14

How the BlackBerry MVS determines the health of MVS Session Manager instances.....................................

14

Conditions for failover to a standby MVS Session Manager.............................................................................

14

Scenario: What happens after the active MVS Session Manager stops responding........................................

15

7 Glossary............................................................................................................................................................

16

8 Provide feedback..............................................................................................................................................

18

9 Legal notice.......................................................................................................................................................

19

Summary of Contents for Mobile Voice System 5.0

Page 1: ...BlackBerry Mobile Voice System Version 5 0 Service Pack 2 Planning Guide...

Page 2: ...SWD 1000192 0414013325 001...

Page 3: ...ling and configuring the BlackBerry MVS 10 5 Configuring call direction 12 PBX initiated calling 12 BlackBerry device initiated calling 12 6 BlackBerry MVS high availability 13 Support for BlackBerry...

Page 4: ...to your organization s voice mail system Provide Voice over Wi Fi access to desk phone features for users of Wi Fi enabled BlackBerry devices Extend the security features of the BlackBerry Enterprise...

Page 5: ...erver 4 1 SP7 or later for IBM Lotus Domino BlackBerry Enterprise Server 5 0 or later for IBM Lotus Domino BlackBerry Enterprise Server 4 1 SP7 or later for Novell GroupWise BlackBerry Enterprise Serv...

Page 6: ...rm2 Series BlackBerry Tour 9630 smartphone BlackBerry Bold 9650 smartphone BlackBerry Style 9670 smartphone BlackBerry Bold 9700 smartphone BlackBerry Bold 9780 BlackBerry Torch 9800 smartphone BlackB...

Page 7: ...media H 323 ANI number Callingparty The Calling Line ID of a received call identifies the BlackBerry MVS call that is presented to the device The Calling Line ID must be configured in the MVS Console...

Page 8: ...SIP line The BlackBerry MVS requires a SIP line be connected to the PBX so that the PBX can establish calls to devices If you configure the BlackBerry MVS for high availability you must configure a SI...

Page 9: ...changedtoincludetheIDD 00 thehomecountry code 44 and the user s area code and local phone number For more information on changing the mobile phone number on the device visit www blackberry com support...

Page 10: ...organization s Wi Fi infrastructure The following guidelines are intended to help you design a Wi Fi infrastructure that permits BlackBerry devices to connect to an access point that has a medium to...

Page 11: ...ganization s Wi Fi infrastructure visit http na blackberry com eng ataglance networks to see the Considerations for Planning and Deploying a Wireless LAN document Planning Guide Best practice Planning...

Page 12: ...MVSConsole duringtheBlackBerryMVSinstallationprocess you must install the MVS Session Manager only You must also provide the host name or IP address and the port number for your organization s MVS Con...

Page 13: ...f you configure BlackBerry device initiated calling you must configure a unique DID DDI number for each MVS Session Manager in your organization s environment You must also configure your organization...

Page 14: ...If your organization uses devices that operate on GSM networks PBX initiated calling offers optimal performance and reliability for BlackBerry MVS calls BlackBerry device initiated calling You can con...

Page 15: ...Domain Both MVS Session Manager instances use the same MVS Console and BlackBerry Configuration Database Both MVS Session Manager instances connect to the MVS Console The MVS Console periodically che...

Page 16: ...MVS calls when the active PBX stops responding the calls remain active until the BlackBerry device stops receiving registration messages from the PBX The users cannot send or receive any new BlackBerr...

Page 17: ...S Session Manager stopped responding demotes the active MVS Session Manager and promotes the standby MVS Session Manager to be the active instance 2 The active MVS Session Manager connects to the acti...

Page 18: ...connect to it BlackBerry MVS BlackBerry Mobile Voice System CDMA Code Division Multiple Access DDI Direct Dial In DID Direct Inward Dial DTMF Dual Tone Multiple frequency GSM Global System for Mobile...

Page 19: ...sive disks RFC Request for Comments SIP Session Initiation Protocol TCP IP Transmission Control Protocol Internet Protocol TCP IP is a set of communication protocols that is used to transmit data over...

Page 20: ...k 8 To provide feedback on this deliverable visit www blackberry com docsfeedback To verify that you are using the most recent documentation refer to www blackberry com go mvsdocs Planning Guide Provi...

Page 21: ...er additions to this documentation to you in a timely manner or at all This documentation might contain references to third party sources of information hardware or software products or services inclu...

Page 22: ...SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED RIM DISTRIBUTORS ALSO INCLUDING AIRTIME SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS EMPLOYEES AND INDEPENDENT CONTRACTORS INADDITIONTOTHE...

Page 23: ...eementwithRIMapplicable thereto NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THA...

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