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Planning your organization's Wi-Fi 

infrastructure 

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If your organization plans to use Wi-Fi® enabled BlackBerry® devices for making and taking BlackBerry® Mobile Voice 

System calls, you must make sure that your Wi-Fi infrastructure can support Voice over Wi-Fi calls. During the planning 

process, you should collaborate with your organization's Wi-Fi infrastructure vendor to make sure that the Wi-Fi 

infrastructure is designed and configured to support Voice over Wi-Fi calls.
To make sure that your organization's Wi-Fi infrastructure can support Voice over Wi-Fi calls, you should use 

BlackBerry devices to perform an in-depth site survey. For more information, visit www.blackberry.com/support to 

read article KB13299. The results of the survey should permit you to perform the following tasks:

design and configure a Wi-Fi controller-based architecture

identify the type of authentication and level of encryption that your organization requires

configure a QoS implementation

determine the expected Wi-Fi coverage and capacity boundaries of the access points

determine the capacity of your organization's Wi-Fi infrastructure. Make sure that you account for the expected 

usage for both BlackBerry MVS users and individuals who use Wi-Fi technology on their laptop computers.

create documentation for your organization's users to help them configure their devices to connect to Wi-Fi 

networks and make Voice over Wi-Fi calls

Best practice: Planning your organization's Wi-Fi 

infrastructure

The following guidelines are intended to help you design a Wi-Fi infrastructure that permits BlackBerry devices to 

connect to an access point that has a medium-to-high data rate. When the data rate of the access point is too low 

or the signal strength of the access point is too weak, the device should roam to an access point with a higher data 

rate or a stronger signal strength. When designing your organization's Wi-Fi infrastructure, you should consider the 

following guidelines:

Establish a minimum signal strength level of -65 dBm in the planned coverage area.

Establish a minimum SNR of 25 dB in the planned coverage area.

When roaming in the planned coverage area, make sure that it takes no longer than 50 milliseconds to perform 

an access point to access point handoff.

Eliminate any 802.11b-only devices and the associated data rates. By eliminating the 802.11b-only devices, 

802.11g devices do not need to enter protection mode, which reduces the maximum data throughput of the 

devices.

Using Wi-Fi enabled BlackBerry devices for making and taking BlackBerry MVS calls from a home office or a hotspot 

is unpredictable because of the instability of those types of networks and cannot be expected to be as reliable as 

when the user is in a controlled environment. If your organization's users make Voice over Wi-Fi calls from a home 

office or hotspot, you must make sure that the integrated VPN client on their BlackBerry devices is configured for a 

highly secure connection to your organization's network through the Internet.

Planning Guide

Planning your organization's Wi-Fi infrastructure

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Summary of Contents for Mobile Voice System 5.0

Page 1: ...BlackBerry Mobile Voice System Version 5 0 Service Pack 2 Planning Guide...

Page 2: ...SWD 1000192 0414013325 001...

Page 3: ...ling and configuring the BlackBerry MVS 10 5 Configuring call direction 12 PBX initiated calling 12 BlackBerry device initiated calling 12 6 BlackBerry MVS high availability 13 Support for BlackBerry...

Page 4: ...to your organization s voice mail system Provide Voice over Wi Fi access to desk phone features for users of Wi Fi enabled BlackBerry devices Extend the security features of the BlackBerry Enterprise...

Page 5: ...erver 4 1 SP7 or later for IBM Lotus Domino BlackBerry Enterprise Server 5 0 or later for IBM Lotus Domino BlackBerry Enterprise Server 4 1 SP7 or later for Novell GroupWise BlackBerry Enterprise Serv...

Page 6: ...rm2 Series BlackBerry Tour 9630 smartphone BlackBerry Bold 9650 smartphone BlackBerry Style 9670 smartphone BlackBerry Bold 9700 smartphone BlackBerry Bold 9780 BlackBerry Torch 9800 smartphone BlackB...

Page 7: ...media H 323 ANI number Callingparty The Calling Line ID of a received call identifies the BlackBerry MVS call that is presented to the device The Calling Line ID must be configured in the MVS Console...

Page 8: ...SIP line The BlackBerry MVS requires a SIP line be connected to the PBX so that the PBX can establish calls to devices If you configure the BlackBerry MVS for high availability you must configure a SI...

Page 9: ...changedtoincludetheIDD 00 thehomecountry code 44 and the user s area code and local phone number For more information on changing the mobile phone number on the device visit www blackberry com support...

Page 10: ...organization s Wi Fi infrastructure The following guidelines are intended to help you design a Wi Fi infrastructure that permits BlackBerry devices to connect to an access point that has a medium to...

Page 11: ...ganization s Wi Fi infrastructure visit http na blackberry com eng ataglance networks to see the Considerations for Planning and Deploying a Wireless LAN document Planning Guide Best practice Planning...

Page 12: ...MVSConsole duringtheBlackBerryMVSinstallationprocess you must install the MVS Session Manager only You must also provide the host name or IP address and the port number for your organization s MVS Con...

Page 13: ...f you configure BlackBerry device initiated calling you must configure a unique DID DDI number for each MVS Session Manager in your organization s environment You must also configure your organization...

Page 14: ...If your organization uses devices that operate on GSM networks PBX initiated calling offers optimal performance and reliability for BlackBerry MVS calls BlackBerry device initiated calling You can con...

Page 15: ...Domain Both MVS Session Manager instances use the same MVS Console and BlackBerry Configuration Database Both MVS Session Manager instances connect to the MVS Console The MVS Console periodically che...

Page 16: ...MVS calls when the active PBX stops responding the calls remain active until the BlackBerry device stops receiving registration messages from the PBX The users cannot send or receive any new BlackBerr...

Page 17: ...S Session Manager stopped responding demotes the active MVS Session Manager and promotes the standby MVS Session Manager to be the active instance 2 The active MVS Session Manager connects to the acti...

Page 18: ...connect to it BlackBerry MVS BlackBerry Mobile Voice System CDMA Code Division Multiple Access DDI Direct Dial In DID Direct Inward Dial DTMF Dual Tone Multiple frequency GSM Global System for Mobile...

Page 19: ...sive disks RFC Request for Comments SIP Session Initiation Protocol TCP IP Transmission Control Protocol Internet Protocol TCP IP is a set of communication protocols that is used to transmit data over...

Page 20: ...k 8 To provide feedback on this deliverable visit www blackberry com docsfeedback To verify that you are using the most recent documentation refer to www blackberry com go mvsdocs Planning Guide Provi...

Page 21: ...er additions to this documentation to you in a timely manner or at all This documentation might contain references to third party sources of information hardware or software products or services inclu...

Page 22: ...SUPPLIERS INCLUDING AIRTIME SERVICE PROVIDERS AUTHORIZED RIM DISTRIBUTORS ALSO INCLUDING AIRTIME SERVICE PROVIDERS AND THEIR RESPECTIVE DIRECTORS EMPLOYEES AND INDEPENDENT CONTRACTORS INADDITIONTOTHE...

Page 23: ...eementwithRIMapplicable thereto NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THA...

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