Getting started
BlackBerry Mail web site basics
About logging in for the first time
The first time that you log in to BlackBerry® Mail, you create a BlackBerry email address that you use to send and receive email messages on
your BlackBerry device.
After you successfully create your BlackBerry email address, the next time that you log in to BlackBerry Mail, you log in using your BlackBerry
Mail user name and password.
Log in using a user name and password
To find the web page address of the BlackBerry® Mail web site, see the printed documentation that came with your BlackBerry device, or contact
your wireless service provider.
You can only log in to the BlackBerry Mail web site if you access your BlackBerry Mail account using a user name and password.
1.
Using a browser on your computer or on your BlackBerry device, visit the BlackBerry Mail web site.
2. If necessary, click a display language for the web site.
3. In the
User name
field, type your BlackBerry Mail user name.
A user name begins with a letter or number and is between 4-32 characters in length. User names can contain upper and lower case letters
(a-z, A-Z), numbers (0-9), underscores (_), dashes (-), and periods (.).
4. Complete the
Password
field.
A password is between 6-16 characters in length and is case-sensitive. Passwords cannot contain accented characters, but they can contain
upper and lower case letters (a-z, A-Z), numbers (0-9), underscores (_), dashes (-), and periods (.).
5. Click
Log In
.
To log out of the web site, click
Log Out
.
About your BlackBerry Mail password
When you create your BlackBerry® Mail account, you type a password for your account. You use this password to log in to the BlackBerry Mail
web site.
You can change your BlackBerry Mail password regularly. If you forget your password, from the login web page, you can request BlackBerry
Mail to send it to your BlackBerry device.
User Guide
Getting started
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