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Setting up existing email addresses

Email address basics

About adding email addresses

When you add a supported email address to the BlackBerry® Internet Service, the BlackBerry Internet Service creates a link between the
BlackBerry Internet Service and the email account that is associated with the email address you have added.

This link enables you to send and receive email messages on your BlackBerry device using the integrated email address. With the BlackBerry
Internet Service, you can add up to ten supported email addresses and you can create one BlackBerry email address. If you add email
addresses for more than one email account to the BlackBerry Internet Service, you can access all of your email messages in the main
message list on your device.

Email messages continue to be delivered to the existing email account as they were before you added the email address to the BlackBerry
Internet Service.

You can add email addresses that are associated with the following email account types to the BlackBerry Internet Service:

email accounts that you access through your Internet service provider

POP or IMAP email accounts that you access through your Internet service provider

email accounts that use aMicrosoft® Exchange server that you access using Microsoft® Outlook® Web Access

Note:  Depending on your email service provider, you might not be able to add email addresses that are associated with certain email
account types. For more information, contact your email service provider. Not all devices with BlackBerry® Connect™ software support
more than one email address.

Related topics

I cannot add an email address to the BlackBerry Internet Service, 14

About user names for integrated email addresses

Your user name might take one of the following formats:

login ID: The login ID is the part of the email address before the at sign (@). For example, 'katewahl' in
[email protected]. In some cases, this could be the login name that you use to log in to your organization's
network.

network domain name and login ID: If you work for an organization that uses more than one network domain, the user name might
use the format domain\username. For example, if the email address is [email protected] and the domain is domain 1,
then the login ID is "katewahl," and the network domain name and login ID is "domain1\katewahl."

About email message storage

When you add an email address, the BlackBerry® Internet Service accesses your email messages directly from the integrated email account.
The BlackBerry Internet Service does not store your email messages permanently; therefore, the maximum size of the email message
storage depends on the limitations that your email service provider sets for your email account.

User Guide

Setting up existing email addresses

7

Summary of Contents for GOOGLE TALK FOR BLACKBERRY SMARTPHONES 2.5 - RELEASE NOTES

Page 1: ...User Guide BlackBerry Internet Service Version 2 5...

Page 2: ...SWDT228826 291226 0617040319 001...

Page 3: ...address 15 BlackBerry email address basics 15 Troubleshooting for the BlackBerry email address 17 Changing email address information 19 Changing email address information 19 Changing access options 2...

Page 4: ...User Guide Getting started 2...

Page 5: ...must use a browser on your computer To log in to the BlackBerry Internet Service web site using a browser on your computer you must first create a user name and password in the email setup application...

Page 6: ...name begins with a letter or number and is between 4 32 characters in length User names can contain upper and lower case letters a z A Z numbers 0 9 underscores _ dashes and periods 4 Complete the Pas...

Page 7: ...ur BlackBerry device If you specify a new language on the End User Agreement web page the new display language overrides display language options that you might have set previously for your BlackBerry...

Page 8: ...net Service account using a user name and password Log in to the web site and change your password I have forgotten my password for my BlackBerry Internet Service account and cannot log in to the Blac...

Page 9: ...s Note Depending on your email service provider you might not be able to add email addresses that are associated with certain email account types For more information contact your email service provid...

Page 10: ...il account that uses Microsoft Outlook Web Access version 5 5 email messages that you send from your device are not copied to the sent items folder in your email account Depending on your wireless ser...

Page 11: ...rviceprovider com However it could also be your complete email address Email server Type the address of your messaging server The address of your messaging server can usually be derived from your emai...

Page 12: ...in to the web site using a browser on your computer Depending on the type of POP or IMAP work email address that you are adding to the BlackBerry Internet Service you might not need to complete all o...

Page 13: ...ount Select this option if you are adding a work email address to the BlackBerry Internet Service Related topics About adding email addresses 7 Account access options for email addresses POP or IMAP I...

Page 14: ...email account option Set the Re enter email address and password option Type your email address and password again 5 Click Next 6 If necessary select the Outlook Exchange option Click Next 7 If necess...

Page 15: ...mail account on your organization s network Passwords are usually case sensitive Email address Type the complete email address of the email account that you want to add Mailbox name Type the mailbox n...

Page 16: ...t can prevent you from setting up your email account with the BlackBerry Internet Service Perform the following actions Verify that you have provided the correct information for your email account Ver...

Page 17: ...your device Create a BlackBerry email address 1 On the BlackBerry Internet Service web site on the Services and Settings web page click Email Accounts 2 Click Create A BlackBerry Email Address 3 Type...

Page 18: ...t you send from one email address appear as if you sent them from another email address Your name Type the display name that you want to appear in the From field of email messages that you send The di...

Page 19: ...ilmessages For more information see the online help that is available in Microsoft Outlook or contact your administrator Troubleshooting for the BlackBerry email address I cannot use a particular name...

Page 20: ...Forgot Password On the Change Password web page click Forgot Password 2 Type the answer to your secret question 3 Click Submit 4 Click OK Related topics About changing the password and secret question...

Page 21: ...ervice web site on the Services and Settings web page click Email Accounts 2 Under the email address click Edit 3 Delete the existing password 4 Type the new password 5 Click Save About changing your...

Page 22: ...ackBerry email address 20 Change the secret question and answer for your BlackBerry email address 20 Change the password for your BlackBerry email address If you log in to your account using a user na...

Page 23: ...advanced options for your email address 5 Click Save 6 If necessary type the password for your email address 7 If necessary click OK 8 If necessary click OK Advanced options for POP or IMAP email addr...

Page 24: ...ame appears in the Send Using field at the top of the email message Your email account name also appears on the Home screen of your BlackBerry device Change an email address name 1 On the BlackBerry I...

Page 25: ...you send from your BlackBerry device You can view your signature on your BlackBerry device but you cannot change your signature on the device by logging in to the BlackBerry Internet Service web site...

Page 26: ...n such as a password for an integrated email address and you do not update this information on the BlackBerry Internet Service web site the email address will not be valid You do not receive email mes...

Page 27: ...ck Edit 3 In the Reply to field type an email address 4 Click Save 5 If necessary type the password for the email address 6 If necessary click OK 7 If necessary click OK About forwarding sent email me...

Page 28: ...ters YoucancreateemailmessagefilterstospecifywhichincomingemailmessagesareforwardedfromyouremailaccounttoyourBlackBerry device These email message filters also determine how email messages are forward...

Page 29: ...mail message The email message that you are trying to reply to or forward might be more than 30 days old After 30 days email messages remain on your BlackBerry device but you cannot reply to or forwar...

Page 30: ...User Guide Synchronization 28...

Page 31: ...Microsoft Outlook Web Access version 5 5 email messages that you send from your device are not copied to the sent items folder in your email account Depending on your wireless service provider wireles...

Page 32: ...f necessary click OK To reconcile deleted email messages from your integrated email account with your device click Yes below the Synchronize deleted items between this mailbox and my device option Use...

Page 33: ...vices do not support BlackBerry Mail Related topics I cannot remember the password for my BlackBerry email address 18 Update device information When you switch devices the BlackBerry Internet Service...

Page 34: ...user name and password for your BlackBerry email address Note The BlackBerry Internet Service recovers your BlackBerry email address and associates it with your new SIM card Related topics About chan...

Page 35: ...e on my device Verify that your BlackBerry device is running BlackBerry Device Software Version 4 2 or higher I cannot send accept or delete meeting invitations Verify that your BlackBerry device is r...

Page 36: ...User Guide Glossary 34...

Page 37: ...ckBerry devices The BlackBerry Internet Service is also designed to reconcile email messages between the subscribers BlackBerry devices and their email accounts over the wireless network so they do no...

Page 38: ...rea network MEID Mobile Equipment Identifier PIN personal identification number POP Post Office Protocol SIM Subscriber Identity Module SSL Secure Sockets Layer VPN virtual private network User Guide...

Page 39: ...nformation hardware or software products or services including components and content such as content protected by copyright and or third party web sites collectively the Third Party Products and Serv...

Page 40: ...INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION Prior to subscribing for installing or using any Third Party Products and Service...

Page 41: ...United Kingdom Published in Canada User Guide Legal notice 39...

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