10
Troubleshooting your CoolMIR
1. CoolMIR green light is on but nothing shows up when I type.
1.1 Check to see if your CoolMIR software is loaded. If not follow the Installation Guide.
1.2 Make sure your software is turned on as shown in Step 9 of the Installation Guide.
1.3 Make sure CoolMIR Mini USB cable is connected to the Blackberry.
1.4
If you still have a problem, turn off the CoolMIR keyboard and turn it back on.
2. I can’t turn CoolMIR keyboard on.
2.1 Make sure your CoolMIR battery is charged. Plug the Mini USB charger cable and
turn the CoolMIR keyboard on by pressing the ON/OFF Button for 1 second.
2.2 If you still have a problem, go to the back of the CoolMIR keyboard and push the
“RESET” button using a thin pen. The reset button is inside a very small hole at the
back of the CoolMIR keyboard on the left upper side of the right middle screw.
3. I can’t turn CoolMIR keyboard off.
3.1 Press and hold the ON/OFF Button for 3 second.
3.2 If you still have a problem, go to the back of the CoolMIR keyboard and push the
“RESET” button using a thin pen. The reset button is inside a very small hole at the
back of the CoolMIR keyboard on the left upper side of the right middle screw.
All specifications are subject to change without notice.
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