Frequently asked questions
Where can I download the BlackBerry App World storefront?
You can download the BlackBerry App World™ storefront or manually update your existing version of the BlackBerry App World storefront by
visiting
www.mobile.blackberry.com
from your device, or by visiting
www.blackberry.com/appworld
from a computer.
What happens to my downloaded items when I switch to a new BlackBerry
device?
When you use your existing BlackBerry® ID to log in to BlackBerry App World™ on your new device, you can re-install your items on your new
device from the
MyWorld
screen. You can re-install items that you bought on up to four additional devices each year without paying for the
items again. Items that you archived on a media card can also be re-installed from the
My World
screen. Additional data charges might apply
to re-install items.
Why can't I see all the items for sale or download in the BlackBerry App
World storefront on my device?
Some items that are listed on the BlackBerry App World storefront on a computer might not be listed in the BlackBerry App World storefront
on your device, because they are not available for your current device. The BlackBerry App World™ storefront is designed to display only the
items that are available for your current BlackBerry® device and BlackBerry® Device Software
Can I download items in the BlackBerry App World storefront elsewhere?
Yes, you can also buy and download items from the BlackBerry App World storefront on a computer. Depending on the vendor, you might also
be able to buy or download items from the vendor's web site.
User Guide
Frequently asked questions
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