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4. Click
My Preferred Network List
.
5. Highlight a wireless network.
6. Press the
Menu
key.
7. Click
Delete
.
8. Press the
Menu
key.
9. Click
Save
.
Change the order of preferred wireless networks
To perform this task, your BlackBerry® device must be connected to a GSM® or UMTS® network.
Depending on your wireless service plan, this feature might not be supported.
1.
On the Home screen, click the
Manage Connections
icon.
2. Click
Mobile Network Options
.
3. Press the
Menu
key.
4. Click
My Preferred Network List
.
5. Highlight a wireless network.
6. Press the
Menu
key.
7. Click
Move
.
8. Click the new location.
9. Press the
Menu
key.
10. Click
Save
.
Troubleshooting
I cannot connect to a wireless network
Depending on your BlackBerry® device model and wireless network, this feature might not be supported.
Try performing the following actions:
• If your BlackBerry® device uses a SIM card, verify that your SIM card is inserted in your device correctly.
• If your device normally connects to a CDMA network and your device supports international roaming, verify that your device is in global
roaming mode and that your SIM card is inserted in your device correctly.
• Check that you have turned on the connection to the wireless network.
• Check that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device
remains connected to that wireless network until you select your wireless service provider's network again.
• If you have set a specific speed for wireless network connections, check that you are in a wireless coverage area that supports the
connection speed.
Related topics
Turn off the connection to the wireless network, 227
Switch wireless networks manually, 229
User Guide
Wireless network coverage
232