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Blackberry 8330 - Curve - Sprint Nextel, User Manual

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Blackberry 8330 - Curve - Sprint Nextel User Manual Download Page 42

34

Using Your BlackBerry 8330

䡲

Carefully review the terms of the license agreement. If you agree, click the appropriate 
button to accept the agreement.

䡲

Enter the requested customer information.

5.

Perform one of the following actions:

䡲

If you do not want to use the BlackBerry Desktop Software to synchronize certificates 
between your BlackBerry device and your computer, select the 

Typical

 option and then 

click 

Next

.

䡲

If you want to use the BlackBerry Desktop Software to synchronize certificates 
between your computer and your BlackBerry device, select the 

Custom

 option and 

click 

Next

. in the 

Certificate Synchronization

 drop-down list, click 

This feature, and all 

subfeatures, will be installed on local hard drive

.

6.

Complete the onscreen instructions.

7.

When the installation is complete, connect the smaller end of the USB cable to the USB 
port on the side of your BlackBerry device.

8.

Connect the larger end of the USB cable to an available USB port on your computer.

9.

If the BlackBerry Desktop Manager does not open automatically, on the Windows

®

 

taskbar, click 

Start > (All) Programs > BlackBerry > Desktop Manager

.

Note

To find more information about the features of the BlackBerry Desktop Software, 
click 

Help > Desktop Help Contents

.

BlackBerry 8330_Basics.book  Page 34  Thursday, April 10, 2008  8:56 AM

Summary of Contents for 8330 - Curve - Sprint Nextel

Page 1: ...int Nextel All rights reserved SPRINT and other trademarks are the property of Sprint Nextel All other product or service names are the property of their respective owners 4 10 08 BlackBerry 8330_Basics book Page a Thursday April 10 2008 8 56 AM ...

Page 2: ...BlackBerry 8330_Basics book Page b Thursday April 10 2008 8 56 AM ...

Page 3: ...lete the Setup Wizard 8 Connect to the Sprint National Network 9 Set Up Your Sprint Voicemail 10 Setting Up Email on Your BlackBerry 8330 11 Choosing Your Email Setup Option 11 Using the BlackBerry Internet Service Option 12 Using the BlackBerry Enterprise Server Option 13 Using the BlackBerry Desktop Redirector Option 14 Using Your BlackBerry 8330 15 Making and Answering Phone Calls 16 Using Voic...

Page 4: ...the BlackBerry Desktop Software 33 Using Your BlackBerry Device With a Hearing Aid Device 35 Finding Help With Other Features 37 Using Advanced Sprint Services 38 Sprint TV 39 Sprint Music 39 Sprint Software Store 43 Pocket Expess 44 Using Your BlackBerry 8330 as a Modem 47 BlackBerry 8330 Basics and Shortcuts 49 Navigating Screens 49 Typing and Editing 50 Fields 51 Menus 51 Status Indicators 52 B...

Page 5: ... Internet Service Frequently Asked Questions 61 Where Can I Find More Information 63 Subscriber Agreement General Terms and Conditions of Service 64 Terms and Conditions 64 Legal Notice 79 BlackBerry 8330_Basics book Page e Thursday April 10 2008 8 56 AM ...

Page 6: ...BlackBerry 8330_Basics book Page f Thursday April 10 2008 8 56 AM ...

Page 7: ...o developing technologies that give you the ability to get what you want when you want it faster than ever before Enjoy At SprintSpeed TM Welcome andthankyou for choosingSprint BlackBerry 8330_Basics book Page i Thursday April 10 2008 8 56 AM ...

Page 8: ...BlackBerry8330 on page 4 Select and configure your email options in SettingUpEmailonYourBlackBerry8330 on page 11 Learn how to use your BlackBerry device s basic functions from making a phone call and sending email to adding contacts and using Bluetooth in Using Your BlackBerry 8330 on page 15 Learn about some of the entertaining options at your command including Sprint TV and Sprint Music Store i...

Page 9: ... NTER KEY 2IGHT 3HIFT KEY APITALIZE LETTERS 3YMBOL KEY PEN THE SYMBOL LIST 2IGHT ONVENIENCE KEY PEN THE CAMERA 4AKE A PICTURE 3END KEY ENU KEY LT KEY 4YPE THE ALTERNATE CHARACTER ON A KEY 53 PORT EADSET JACK 4RACKBALL EFT ONVENIENCE KEY PEN AN ASSIGNED APPLICATION UTE KEY EFT 3HIFT KEY APITALIZE LETTERS 3PEAKERPHONE KEY 4URN ON OFF THE SPEAKERPHONEDURINGACALL BlackBerry 8330_Basics book Page 1 Thu...

Page 10: ...hange BlackBerry Internet Service email options Click Browser to visit Web pages browse for download items and set browser options Your BlackBerry device might have more than one browser Click Sprint SoftwareStore to access a direct link to the latest games top rated applications ringers and quality content to enhance your new BlackBerry device ND 0OWER KEY ND A CALL 4URN OFF THE DEVICE 2ETURN TO ...

Page 11: ...lp topics for your BlackBerry device Your use of third party products and services shall be governed by and subject to you agreeing to the terms of separate licenses if any for those products and services Any third party products or services that are provided if applicable with RIM s products and services are provided as is RIM makes no representation warranty or guarantee whatsoever in relation t...

Page 12: ...evice is easy Follow these steps to get started Insert theBattery page 5 ChargetheBattery page6 TurnYourBlackBerry8330On page 7 CompletetheSetupWizard page8 Connecttothe SprintNationalNetwork page 9 Set Up Your Sprint Voicemail page 10 1 2 3 4 5 6 BlackBerry 8330_Basics book Page 4 Thursday April 10 2008 8 56 AM ...

Page 13: ...pproved by Research In Motion RIM Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device might result in the non operation of the device and may be dangerous See the Safety and Product Information Guide included on the BlackBerry User Tools CD that was packaged with your BlackBerry device for...

Page 14: ...r BlackBerry device 3 Replace the battery cover If the battery is charged your BlackBerry device should turn on If the BlackBerry device does not turn on charge the battery Charge the Battery 1 Connect the small end of the USB cable to your BlackBerry device 2 BlackBerry 8330_Basics book Page 6 Thursday April 10 2008 8 56 AM ...

Page 15: ...ur BlackBerry 8330 On 䊳 To turn the BlackBerry device on or off press and hold the END Power key on the front of the device Note If you install the BlackBerry Desktop Software included on the BlackBerry User Tools CD that was packaged with your BlackBerry device you can charge your BlackBerry device by connecting it to your computer See Can I charge my BlackBerry device by connecting it to my comp...

Page 16: ...ck press the trackball to continue If you are already viewing the Setup Wizard dialog box click RunSetup Wizard 2 Read the Setup Wizard introduction 3 Click Next to continue 4 Follow the onscreen instructions to complete the Setup Wizard Note For more information about selecting and setting up your email options please see Setting Up Email on Your BlackBerry 8330 on page 11 4 0ROGRESS INDICATOR OR...

Page 17: ...e see the chart on page 54 If your BlackBerry device is on but the wireless radio is turned off the coverage indicator reads you can turn the radio on and connect to the network by clicking Manage Connections and selecting MobileNetwork Using Your BlackBerry 8330 Without a Wireless Connection When your BlackBerry device is not connected to a wireless network or if the wireless radio is turned off ...

Page 18: ...ated 1 From the Home screen press and hold 2 Follow the system prompts to 䡲 Create your passcode 䡲 Record your name announcement 䡲 Record your greeting 䡲 Choose whether or not to activate One Touch Message Access a feature that lets you access messages simply by pressing and holding bypassing the need for you to enter your passcode Note Voicemail Passcode If you are concerned about unauthorized ac...

Page 19: ...se with your BlackBerry device 䢇 You want to send and receive email messages on your BlackBerry device from one or more up to 10 existing supported email accounts Select the Iwant tocreateor add an email address option in the Setup Wizard on your BlackBerry device BlackBerry Enterprise ServerOption Use this option if all of the following apply 䢇 A system administrator is managing a BlackBerry Ente...

Page 20: ...es Using the BlackBerry Internet Service Option You can set up for email using the Setup Wizard on your BlackBerry device To set up for email you must create a login ID and password The first time that you log in you can add a supported email address create a BlackBerry email address or do both 䢇 Add an email address if you have an existing supported email account up to 10 that you want to access ...

Page 21: ... the email setup Web site and return to the Setup Wizard click LogOut or Close UsingtheBlackBerry EnterpriseServerOption If your system administrator has provided you with an Enterprise Activation password you can set up your supported email account directly from your BlackBerry device To useEnterpriseActivation fromyourBlackBerry device 1 In the Setup Wizard on the email setup screen select the I...

Page 22: ... Software on page 33 for more information about installing the software Finding More Information See the BlackBerry Internet Service Online Help for more information about adding supported email accounts creating a BlackBerry email address or managing email settings and message delivery options To view the BlackBerry Internet Service Online Help log into the BlackBerry Internet Service Web site an...

Page 23: ...s packaged with your BlackBerry device Here s a list of basic features to get you started Making andAnswering Phone Calls page16 UsingVoicemail page20 EnteringText page 21 Sending Email Messages page22 Sending SMS Text Messages page 23 Sending PIN Messages page23 Adding Contacts page24 UsingtheCalendar page24 UsingtheCamera page 26 UsingtheVideoCamera page 27 Going toWeb Pages page 28 Setting aBla...

Page 24: ...e Home screen or on the phone screen type a phone number and press the Send key To end the call press the END Power key 䊳 Select a contact call log or phone number link on any screen and press the Send key to make a call Answering a Phone Call 䊳 To answer an incoming call click Answer or press the Send key To end the call press the END Power key Note Press the Send key on any screen to open the ph...

Page 25: ... click the trackball and then click Mute To turn the microphone back on press the Mute key again or click the trackball and then click TurnMuteOff Using theSpeakerphone 䊳 To turn the speakerphone on or off during a call press the Speakerphone key Using Call Waiting To answer anincoming callwaiting call 䊳 When you hear the tone and see the Waiting Call message press the Send key to answer the incom...

Page 26: ...tion of Call Forwarding Making Emergency Calls You should be able to make emergency calls even if your BlackBerry device is locked or your account is restricted provided you are within range of a compatible wireless network To makeanemergency call 䊳 Dial 9 1 1 and press To makeanemergency call ifyourkeyboard orBlackBerry deviceis locked 䊳 Click the trackball click EmergencyCall and then click Yes ...

Page 27: ...seconds or more to determine and report your approximate location IMPORTANT Always report your location to the 911 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your BlackBerry device Note The GPS feature on your BlackBerry device can help emergency personnel d...

Page 28: ... about setting up voicemail on your BlackBerry device see Set Up Your Sprint Voicemail on page 10 for details Note When you are roaming off the Sprint National Network you may not receive notification of new voicemail messages It is recommended that you periodically check your voicemail by dialing 1 area code your wireless phone number When your voicemail answers press and enter your passcode You ...

Page 29: ...ard Here are a few tips to help you along the way Typing Tips 䢇 To capitalize a letter hold the letter key until the capitalized letter appears or press the key and the letter key 䢇 To type the alternate character on a key press the key and the character key For example to type a question mark press the key and then press 䢇 To type a symbol press the key To view more symbols press the key again Ty...

Page 30: ...sage list 2 Highlight a message and click the trackball to display the message Retrieving Email Messages Manually Your BlackBerry device is designed to automatically retrieve email messages from the server If you wish to retrieve messages manually follow these steps 1 Click Messages to display a message list 2 Highlight the date at the top of the message inbox 3 Press and then click Reconcile Now ...

Page 31: ...ing PIN Messages A personal identification number PIN uniquely identifies each BlackBerry device on the network If you know the PIN of another BlackBerry device user you can send a PIN message to that person To find your PIN click Options Statusfrom the Home screen 1 Click Messages to display the messages list and then press 2 Click ComposePIN 3 In the To field type a PIN or a contact name 4 Type ...

Page 32: ... Viewing and Editing Appointments 1 Click Calendar to display the calendar view and then press 2 Click the desired calendar view ViewWeek ViewMonth or ViewAgenda Note If you have installed BlackBerry Desktop Manager software on your computer see Installing the BlackBerry Desktop Software on page 33 you can also add Contacts by connecting your BlackBerry device to your computer and synchronizing wi...

Page 33: ...te If you are in Month view you will need to click on a specific day to view appointments for that day Note If the selected item is a recurring appointment select Open the series to edit all occurrences or Open this occurrence to edit only the selected occurrence reminder set meeting recurring appointment or meeting exception to recurring appointment or meeting calendar entry with notes BlackBerry...

Page 34: ...o delete the picture you just took 䡲 Click and follow the onscreen instructions to assign the picture as Caller ID or as the Home Screen Image 䡲 Click and follow the onscreen instructions to send the picture to an email address 䡲 Click to rename and save the picture Camera Status Indicators flash is turned on automatic flash mode flash is turned off slow shutter speed BlackBerry 8330_Basics book P...

Page 35: ... pause recording Click the trackball again to resume recording 䡲 Click to stop recording and save the video 䡲 Click to play the video 䡲 Click to delete the video you just recorded 䡲 Click and follow the onscreen instructions to send the video to an email address 䡲 Click to rename the video Note Before using the Video Camera you must insert a microSD card into the media card holder See Inserting a ...

Page 36: ...ettings 3 Set the Password field to Enabled 4 Set the other security options and then click the trackball 5 Click Save 6 Type a password and then click the trackball 7 Retype the password 8 Click the trackball Tips To insert a period press the Space key To insert a slash mark press the Shift key the Space key The Go To dialog box tracks the Web addresses that you type To go to a Web page on the li...

Page 37: ...nlock Type your password and then press the Enter key Note When the BlackBerry device is locked you should be able to make an emergency call without dialing the emergency access number provided you are within range of a compatible wireless network Click Emergency Call Click Yes Tip For additional options and shortcuts including locking the keyboard see Navigating Screens on page 49 BlackBerry 8330...

Page 38: ... your BlackBerry device when the media card holder door is closed 3 6 Close the media card holder door and slide the media card holder door away from its hinges to lock it 4 Note Your use of third party products or services shall be governed by and subject to you agreeing to the terms of separate licenses if any for those products or services Any third party products or services that are provided ...

Page 39: ...ocationfeature 1 Click Options Advanced Options GPS 2 Select GPSServices press and click Change Option 3 Click LocationON press and then click Save When the Location feature is on the Home screen will display the icon When Location is turned off the icon will be displayed Note Turning Location on will allow the network to detect your position using GPS technology making some Sprint applications an...

Page 40: ...notherdevice tofind me and then click OK 3 If necessary click the name of a Bluetooth enabled device 4 If required type the passkey for the Bluetooth enabled device on your BlackBerry device 5 If required type the passkey for the Bluetooth enabled device on the Bluetooth enabled device Notes Verify that the Bluetooth enabled device that you want to pair with is in the correct mode for pairing The ...

Page 41: ...up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook Workgroup installation email account that resides on a Microsoft Exchange Server version 5 5 or later To install the BlackBerry Desktop Software the following system requirements apply 䢇 Intel compatible 486 or higher computer that is compliant with USB 1 1 or later 䢇 M...

Page 42: ...device select the Custom option and click Next in the CertificateSynchronization drop down list click Thisfeature andall subfeatures willbe installedonlocalharddrive 6 Complete the onscreen instructions 7 When the installation is complete connect the smaller end of the USB cable to the USB port on the side of your BlackBerry device 8 Connect the larger end of the USB cable to an available USB port...

Page 43: ...Berry CurveTM 8330 smartphone has anM4 T4 rating These ratings are not guarantees Results will vary depending on the level of immunity of your hearing device and degree of your hearing loss If your hearing device happens to be vulnerable to interference you may not be able to use a rated wireless device successfully Trying out the wireless device with your hearing device is the best way to evaluat...

Page 44: ... an M3 wireless device you will have a combined rating of six for best use This is synonymous for T ratings Sprint Nextel further suggests you experiment with multiple wireless devices even those not labeled M3 T3 or M4 T4 while in the store to find the one that works best with your hearing aid device Should you experience interference or find the quality of service unsatisfactory after purchasing...

Page 45: ...erry device can be found on the BlackBerryUserToolsCD that was packaged with your device Additional Resources If you use the BlackBerry Internet Service log in to your account using a desktop browser See Installing the BlackBerry Desktop Software on page 33 for more information On the menu bar click Help to view the BlackBerryInternet Service OnlineHelp for more information about email message tro...

Page 46: ... to you agreeing to the terms of separate licenses if any for those products or services Any third party products or services that are provided if applicable with RIM s products and services are provided as is RIM makes no representation warranty or guarantee whatsoever in relation to the third party products or services and RIM assumes no liability whatsoever in relation to the third party produc...

Page 47: ...annel to view the program Sprint Music Sprint Power Vision service lets you use your BlackBerry device as a portable personal jukebox With access to the Sprint Music Store you can purchase and download digital music files to play on your BlackBerry device or computer Accessing the Sprint Music Store You can access the Sprint Music Store right from your BlackBerry device anywhere on the Sprint Nati...

Page 48: ...and specific musical genres 䡲 Search gives you the option of searching for specific songs or artists Just use your keypad to enter your search criteria 2 Select a song and click on it The song information screen is displayed 3 Select an option 䡲 Preview to play an audio clip of the selected song 䡲 Buy Song to purchase the song and download it to your BlackBerry device s microSD card When you selec...

Page 49: ...d any additional songs you have loaded onto your microSD card from your computer 䡲 playlist to select a customized playlist you ve created to organize your music 䡲 CreatePlaylist to set up a custom playlist of songs you like to hear together Follow the onscreen instructions to create a name for the playlist select songs by artist genre and title and create an order for the playlist 3 Once you ve d...

Page 50: ...Sprint recommends you back up your AAC music files to your computer so you can access the files in case your microSD card is lost or damaged or if you install a new microSD card To back up your downloaded musicfiles 1 Connect your BlackBerry device using the USB Sync cable 2 Use your computer to navigate to the microSD card s Music folder 3 Select and copy the music files to a folder on your compu...

Page 51: ...een click Sprint Software Store 2 Select Applications Games Ringers or Screen Savers to go to the corresponding download menu Selecting an Item to Download Browsing options help you find what you re looking for 䢇 Featured displays a rotating selection of featured items 䢇 Search allows you to use your keypad to enter search criteria to locate an item You may enter an entire word or title or perform...

Page 52: ...eb information and categories instantly Pocket Express uses the ZIP code you provide to customize the content you receive so you can get the information you want when you want it Initializing Your Pocket Express Service To initializeyourdevice s PocketExpress service 1 From the Home screen click PocketExpress 2 Enter your preferred ZIP code and select Next Note If you have not previously purchased...

Page 53: ... a category and click the trackball in this case Late Breaking News Photos 3 Depending on which category you select a menu appears with additional options For this example you can select from subcategories like Top Stories US News World News and Politics 4 Select a subcategory and then select an article and click the trackball The article is then displayed 5 Navigate through the content 䡲 Use the ...

Page 54: ... Pocket Express Information The Pocket Express news and information can be set to update automatically or you can retrieve updates manually To manuallyretrieve PocketExpress updates 䊳 From any Pocket Express category page access the tabs at the bottom of the screen select Update and click the trackball Updated content is retrieved To enable ordisable automaticPocketExpressupdates 1 From the Pocket...

Page 55: ... Manager The software and drivers can be downloaded free of charge 2 Double click on the downloaded file and follow the onscreen instructions to install the Sprint Connection Manager Software and drivers to your computer 3 Once the software has been fully installed connect your BlackBerry device to your computer using the supplied USB cable Your computer will detect the connection and a Found New ...

Page 56: ... the USB cable from your BlackBerry device and from your computer Note While your data connection is active incoming calls ring through and can be answered interrupting the data session During a call the data session is suspended you can t access additional pages but when the call is finished you are returned to your active data session BlackBerry 8330_Basics book Page 48 Thursday April 10 2008 8 ...

Page 57: ...e Home screen or Applications list click Lock Unlock the BlackBerry device Type your password and press Return to the previous screen Press the Escape key Return to the Home screen Press the END Power key Click an item Highlight the item and then click press the trackball Select multiple items Press and hold and roll the trackball Switch between programs Press and hold and press the Escape key Tur...

Page 58: ...desired symbol Insert an accented character Press and hold a letter and roll the trackball left or right Select text Press and roll the trackball Select characters Press and hold and roll the trackball Copy selected text Click the trackball and click Copy Cut selected text Click the trackball and click Cut Paste selected text Click the trackball and click Paste Cancel a selection Press the Escape ...

Page 59: ... you can also select an option and click the trackball Click ChangeOption and then click a value Menus To view a menu press If there is more than one available action for the item a short menu of available actions is displayed To view more available actions for the selected item press or click FullMenu BlackBerry 8330_Basics book Page 51 Thursday April 10 2008 8 56 AM ...

Page 60: ... Shift mode on message not sent transmitting data Alt mode on read message alarm set placed call unread message voicemail message missed call message includes attachment Bluetooth on received call text SMS message Bluetooth connected sent message BlackBerry 8330_Basics book Page 52 Thursday April 10 2008 8 56 AM ...

Page 61: ...ge area 䢇 Delete the original message when you send a reply 䢇 Lower the brightness of the backlighting 䢇 Turn off the flash in the camera 䢇 Send messages to multiple contacts using Add To AddCc or AddBcc 䢇 Charge your BlackBerry device regularly 䢇 Store your BlackBerry device in the carry pouch that was included with your BlackBerry device For information about these options click Help or access y...

Page 62: ...the area in which you are using your BlackBerry device A low level of wireless coverage might limit the use of some features as shown in the chart below High speed 1X EV EVDO service subject to availability Contact Sprint Customer Service for more information Full wireless coverage No wireless coverage Wireless is turned off FEATURES Emergency calls 䢇 䢇 䢇 䢇 Text SMS messages 䢇 䢇 䢇 Phone 䢇 䢇 䢇 Emai...

Page 63: ... Turn speakerphone on or off during a call Press Change the volume during a call Press the volume keys up or down Dial a letter in a phone number Press and hold and then press the letter key Add an extension to a number Press and and then type the extension Open the contact list from the phone screen Press and hold Redial a number Press twice Call voicemail access number Press and hold Assign spee...

Page 64: ...a period in the Web address field Press Insert a slash mark in the Web address field Press and Go back one page Press the Escape key Exit the browser Press and hold the Escape key Open the bookmark list Press Add a bookmark Press Go down one page Press Go up one page Press and BlackBerry 8330_Basics book Page 56 Thursday April 10 2008 8 56 AM ...

Page 65: ...he top of the list Press Move to the bottom of the list Press Compose a message Press Go to the next day week or month Press Go to the previous day week or month Press and Move the cursor horizontally in week view Roll the trackball left or right Move the cursor vertically in month view Roll the trackball up or down Note For the Calendar shortcuts to work in Day view in the calendar options set th...

Page 66: ...to charge see below verify that the computer is turned on If you connect your BlackBerry device to the computer using a USB hub the hub must be self powered to provide enough power to charge your device CanIchargemyBlackBerrydeviceby connecting itto mycomputer If you have installed the BlackBerry Desktop Software or the BlackBerry Device Manager on your computer you can connect your BlackBerry dev...

Page 67: ...utlook Workgroup installation with an email account on a Microsoft Exchange Server version 5 5 or later and your BlackBerry device does not have access to a BlackBerry Enterprise Server your system administrator might permit you to install the BlackBerry Desktop Redirector on your computer to integrate your BlackBerry device with your supported email account To integrate your BlackBerry device wit...

Page 68: ...r BlackBerry device using only a soft dry cloth Do not use liquid aerosol cleaners or solvents on or near your BlackBerry device Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning WherecanIbuyaccessoriesformy BlackBerrydevice You can buy approved accessories including batteries and chargers for your BlackBerry device at Sprint Sto...

Page 69: ... tousewiththeBlackBerryInternetService The BlackBerry Internet Service is associated with your particular BlackBerry device If you switch BlackBerry devices you can log in to the BlackBerry Internet Service Web site to update the device PIN that is associated with the BlackBerry Internet Service See Installing the BlackBerry Desktop Software on page 33 for more information See the BlackBerry Inter...

Page 70: ...ternet Service You also see email messages from the account that you have added in the message list on your BlackBerry device Email messages that you read file or delete on your BlackBerry device should be reflected as read filed or deleted wirelessly in your email account Changes that you make to email messages from another access interface are not reflected on your BlackBerry device If you have ...

Page 71: ...l Resources If you use the BlackBerry Internet Service log in to your account using a desktop browser See Installing the BlackBerry Desktop Software on page 33 for more information On the menu bar click Help to view the BlackBerry Internet Service Online Help If you use the BlackBerry Desktop Software on the menu bar click Help to find the BlackBerry Desktop Manager Help and the BlackBerry User Gu...

Page 72: ...mited to the detailed plan or other information on Services we provide or refer you to during the sales transaction and any confirmation materials we may provide you It is important that you carefully read all of the terms of the Agreement Services Covered ByThese Ts Cs Additional Terms These Ts Cs apply to our standard wireless Services and any other Service we offer you that references these Ts ...

Page 73: ...Services with us for a minimum term usually 1 or 2 years Term Commitment You will be charged a fee Early Termination Fee for each line of Service that you terminate early i e prior to satisfying the Term Commitment or for each line of Service that we terminate early for good reason for example violating the payment or other terms of the Agreement Early Termination Fees are a part of our rates Your...

Page 74: ... false information e interfering with our operations f using suspicion of using Services in any manner restricted by or inconsistent with the Agreement g breaching the Agreement including our Policies h providing false inaccurate dated or unverifiable identification or credit information or becoming insolvent or bankrupt i modifying a Device from its manufacturer specifications or j if we believe ...

Page 75: ...otice if your account balance reaches the ASL even if your account is not past due We may impose or increase an ASL at any time with notice An ASL is for our benefit only and should not be relied on by you to manage usage Deposits Returning Deposits We may at any time require a deposit as a guarantee of payment for you to establish or maintain Service Deposit By providing us a Deposit you grant us...

Page 76: ...are program lock code for your CDMA Sprint PCS phone please visit Sprint com or call 1 888 211 4727 for information and eligibility requirements Porting Transferring PhoneNumbers We don t guarantee that number transfers to or from us will be successful If you authorize another carrier to transfer a number away from us that is considered a request by you to us to terminate all of the Services assoc...

Page 77: ...cessed by you or anyone on your account We strongly recommend you monitor data usage by children minors Data Content from third parties may also harm your Device or its software To protect our network Services or for other reasons we may place restrictions on accessing certain Data Content such as certain websites applications etc impose separate charges limit throughput or the amount of data you ...

Page 78: ...ur Device connects to the network and stops when you press End or the network connection otherwise breaks You re charged for all calls that connect even to answering machines You won t be charged for unanswered calls or if you get a busy signal For incoming calls answered you re charged from the time shortly before the Device starts ringing until you press END or the network connection otherwise b...

Page 79: ...elf game ringer etc Data used and charged to you will vary widely even between identical actions or data sessions Estimates of data usage for example the size of downloadable files are not reliable predictors of actual usage Your bill won t separately list the number of KB attributed to a specific action data session Your Bill Your bill provides you notice of your charges It reflects monthly recur...

Page 80: ... whole or in part The number and type of Surcharges may vary depending upon the location of your primary billing address and can change over time We determine the rate for these charges and these amounts are subject to change as are the components used to calculate these amounts We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement see Providing Notice ...

Page 81: ...d when you access your account This is the most effective way for you to protect your account We treat the holder of your password s and or your answer to a backup shared secret question as an authorized person on your account Please do not share your authentication information with anyone that you do not wish to have access to your account You agree that we may contact you in our discretion about...

Page 82: ...e In certain circumstances an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers Enhanced 911 service E911 where enabled by local emergency authorities uses GPS technology to provide location information Even when available however E911 does not always provide accurate location information If your Device is indoors or for some...

Page 83: ...S YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE INCLUDING BUT NOT LIMITED TO LOST PROFITS ...

Page 84: ...ern all questions of whether a dispute is subject to arbitration 4 The arbitration will be administered by the International Institute for Conflict Prevention and Resolution CPR under its arbitration rules If any of the CPR s rules conflict with the terms of the Agreement the terms of the Agreement apply You can obtain procedures rules and fee information from the CPR at 1 212 949 6490 or www cpra...

Page 85: ...location sensitive services see Location Based Services section failure to safeguard your passwords backup question to your shared secret question or other account information or violating this Agreement any applicable law or regulation or the rights of any third party Providing Notice ToEach OtherUnderTheAgreement Except as the Agreement specifically provides otherwise you must provide us notice ...

Page 86: ...ghts or duties under it We can assign the Agreement The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements you can t rely on any contradictory documents or statements by sales or service representatives The rights obligations and commitments in the Agreement that by their nature would logically continue beyond the...

Page 87: ... as hereinafter defined patents This document is provided as is and Research In Motion Limited and its affiliated companies RIM assume no responsibility for any typographical technical or other inaccuracies in this document In order to protect RIM proprietary and confidential information and or trade secrets this document may describe some aspects of RIM technology in generalized terms RIM reserve...

Page 88: ...ithout limitation compliance with applicable licenses and terms and conditions are solely between you and the third party You are solely responsible for determining whether such third party licenses are required and are responsible for acquiring any such licenses relating to Third Party Information To the extent that such intellectual property licenses may be required RIM expressly recommends that...

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