Blackberry 7130E - AUTRE User Manual Download | Manualshive

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Email message filters are not working correctly

Try performing the following actions:

• Verify that your email message filters are turned on.
• Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages.

I cannot use a shortcut to view one type of message in a message list

If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts
for your previous device replace the message list shortcuts for your current device.
To view the shortcuts for viewing one type of message in a message list, view your list of saved searches.

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Summary of Contents for 7130E - AUTRE

Page 1: ...User Guide BlackBerry 7130e Smartphone...

Page 2: ...SWD 127451 0124021105 001...

Page 3: ...folder 11 BlackBerry basics shortcuts 11 No application opens when I press a Convenience key 11 Shortcuts 13 BlackBerry basics shortcuts 11 Phone shortcuts 13 Message shortcuts 14 Typing shortcuts 14...

Page 4: ...sage basics 49 Sent messages 36 Message list settings 43 Message shortcuts 14 Message troubleshooting 46 SMS text messages 57 SMS text message basics 57 Sent messages 36 Message settings 41 Message li...

Page 5: ...92 vCard contact attachments 93 Attachment shortcuts 15 Attachment troubleshooting 94 Synchronization 95 About synchronization 95 Wireless email reconciliation prerequisites 95 Reconcile email message...

Page 6: ...ete a third party application 117 View the size of an application database 117 Application troubleshooting 117 Media 119 Media files and folders 119 Media file management 121 Pictures 122 Ring tones 1...

Page 7: ...he alarm 161 Set the alarm 161 Silence the alarm 161 Turn off the alarm 161 Alarm troubleshooting 161 Calculator 163 Use the calculator 163 Convert a measurement 163 Bluetooth technology 165 Bluetooth...

Page 8: ...Turn off the shortcut for switching typing input languages 189 Switch typing input methods 9 Set display options for contacts 141 Language troubleshooting 190 Wireless network coverage 191 Find inform...

Page 9: ...ions for third party applications 204 Data permissions for third party applications 205 BrickBreaker 207 About BrickBreaker 207 BrickBreaker capsules 207 BrickBreaker scoring 207 Play BrickBreaker 208...

Page 10: ...161 Bluetooth technology troubleshooting 168 Notification profile troubleshooting 178 Display troubleshooting 188 Language troubleshooting 190 Wireless network coverage troubleshooting 192 Security tr...

Page 11: ...ou use multi tap you press a letter key once to type the first letter on the key and twice to type the second letter For example to type run you would press the key twice the key once and the key twic...

Page 12: ...s one Convenience key on the front of the device Depending on your theme you might not be able to change the application that is assigned to a Convenience key 1 In the device options click Screen Keyb...

Page 13: ...apekey ContinuetoholdtheAltkeyandhighlightanapplication Release the Alt key To return to the Home screen press the End key To turn on a theme or notification profile highlight a theme or notification...

Page 14: ...12...

Page 15: ...isk key and the Send key To lock the device set a password Hold the asterisk key To unlock the device type your password Press the Enter key To switch between the active notification profile and the V...

Page 16: ...of a message list press 7 To move up a message press 2 To move down a message press 8 To move to the next date press 6 To move to the previous date press 4 Typing shortcuts To insert a period press th...

Page 17: ...text when typing press the Alt key and click the trackwheel To paste highlighted text when typing press the Shift key and click the trackwheel To highlight items in the list that appears when typing...

Page 18: ...key Navigate a web page To move up a screen press 3 To move down a screen press 9 To move to the top of a web page press 1 To move to the bottom of a web page press 7 Media shortcuts To rotate a pictu...

Page 19: ...the next day week or month press 9 To move to the previous day week or month press 3 To move the cursor horizontally in Week view hold the Alt key and roll the trackwheel To move the cursor vertically...

Page 20: ...18...

Page 21: ...call press the key Answer a call To answer a call click Answer To place a current call on hold and answer the incoming call click Answer Hold Current To end the call press the End key Ignore a call C...

Page 22: ...rent application and you want to end the call press the End key Switch calls 1 During a call if you receive another call click Answer Hold Current 2 Click the trackwheel 3 Click Flash Make a call when...

Page 23: ...rgency Callback Mode at any time if you make a non emergency call About assisted GPS support Your BlackBerry device is designed to support assisted GPS If you make an emergency call or your device is...

Page 24: ...e able to check your voice mail from the Home screen 1 In the phone click the trackwheel 2 Click Call Voice Mail Set a voice mail access number If your BlackBerry device is set up for voice mail the v...

Page 25: ...k View Speed Dial List 3 Click a contact or phone number 4 Perform one of the following actions To change the contact that is assigned to a speed dial key click Edit Click a new contact Click Add Spee...

Page 26: ...ink for a conference call in a message an appointment or a meeting type Tel before the phone number for the conference call bridge Do not type a space between Tel and the phone number Caller ID Add a...

Page 27: ...can view call logs in the phone or depending on how you set your call logging options you can view call logs in a message list Depending on your theme missed calls might also appear on the Home screen...

Page 28: ...Click the trackwheel 5 Click Forward Delete call log notes 1 In the phone highlight a call log 2 Click the trackwheel 3 Click View History 4 Click the trackwheel 5 Click Edit Notes 6 Click the trackwh...

Page 29: ...lick a call forwarding phone number 8 Click the trackwheel 9 Click Save To stop forwarding calls set the call forwarding phone number to Do Not Forward Add a call forwarding phone number 1 In the phon...

Page 30: ...n your address book that do not contain these codes are dialed correctly If you call an organization frequently you can also set your smart dialing options so that you do not have to type the main num...

Page 31: ...BlackBerry device is designed to convert received calls to text that you can read on your TTY device TTY support prerequisites Verify that your wireless service provider supports this feature Verify t...

Page 32: ...l Options 4 Perform one of the following actions To sort phone numbers or contacts by frequency of use set the Phone List View field to Most Used To sort contacts alphabetically by contact name set th...

Page 33: ...ns 4 Set the Auto Answer Calls field to Never 5 Click the trackwheel 6 Click Save Reset a call timer 1 In the phone click the trackwheel 2 Click Status 3 Click Last Call or Total Calls 4 Click Clear T...

Page 34: ...your voice mail hold 1 To type a letter in a phone number field hold the Alt key Use the multi tap input method to type the letter To move to the top of the Phone screen press the Space key To view th...

Page 35: ...ype an email address Type a contact name Type part of a contact name Click a contact 4 Type a message 5 Click the trackwheel 6 Click Send Note If your BlackBerry device is associated with more than on...

Page 36: ...o a message 1 In a message click the trackwheel 2 Click Reply or Reply to All Delete the original text from a reply message 1 When replying to a message click the trackwheel 2 Click Delete Original Te...

Page 37: ...ck Find 3 Type the text 4 Press the Enter key To search for the next instance of the text click the trackwheel Click Find Next Email message folders File an email message Verify that wireless email re...

Page 38: ...ange the message click Edit Change the message Click the trackwheel Click Send To change the recipients click Edit Highlight a contact Click the trackwheel Click Change Address Click a new contact Cli...

Page 39: ...ring messages sent from your computer on your device 1 In a message list click the trackwheel 2 Click Options 3 Click Email Settings 4 Click the trackwheel 5 Click Folder Redirection 6 Clear the check...

Page 40: ...lter options From Specify one or more contacts or email addresses that the email message filter should search for in the From field of email messages Separate multiple contacts or email addresses with...

Page 41: ...message filter applies to are forwarded to your BlackBerry device If email messages are forwarded specify whether they are forwarded with high importance or with the email message header only Turn on...

Page 42: ...ete an email message filter 1 In a message list click the trackwheel 2 Click Options 3 Click Email Filters 4 Highlight an email message filter 5 Click the trackwheel 6 Click Delete Email message forwa...

Page 43: ...m administrator 1 In the device options click Security Options 2 Click Firewall 3 Select the check box beside one or more message types 4 Click the trackwheel 5 Click Save Note Blocked messages might...

Page 44: ...ine Help for more information 1 In a message list click the trackwheel 2 Click Options 3 Click Email Settings 4 Set the Use Auto Signature field to Yes 5 Type a signature 6 Click the trackwheel 7 Clic...

Page 45: ...your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server 1 In the device options click Security Options 2 Click General Settings 3 Perform any of the followi...

Page 46: ...Depending on your email setup option you might be able to associate your BlackBerry device with more than one email account For example you might be able to associate your device with a work email acc...

Page 47: ...sage Count field to Unread To view the new message indicator set the Display New Message Indicator field to Yes View call logs in a message list 1 In the phone click the trackwheel 2 Click Options 3 C...

Page 48: ...verify that you have received an activation message on your device from the BlackBerry Internet Service If you have not received an activation message the message might take a short period of time to...

Page 49: ...u have set your BlackBerry device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox your device files th...

Page 50: ...e to apply them to email messages I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous device to your c...

Page 51: ...Send a PIN message 1 In a message list click the trackwheel 2 Click Compose PIN 3 In the To field perform one of the following actions Type a PIN number Click the trackwheel Type a contact name Click...

Page 52: ...a message click the trackwheel 2 Click Options 3 Set the Importance field 4 Click the trackwheel 5 Click Save Set a high importance level for received PIN messages 1 In a message list click the track...

Page 53: ...n and the PIN Mark a message as opened or unopened In a message list perform one of the following actions Highlight a message Click the trackwheel Click Mark Opened or Mark Unopened Highlight a date f...

Page 54: ...essage from sending Verify that you are not in a wireless coverage area and your BlackBerry device is not connected to the wireless network A clock icon should appear beside the message 1 In a message...

Page 55: ...ong your device stores messages 1 In a message list click the trackwheel 2 Click Options 3 Click General Options 4 Set the Keep Messages field 5 Click the trackwheel 6 Click Save To restore messages s...

Page 56: ...ing or using email message filters Reset a blocked message counter 1 In the device options click Security Options 2 Click Firewall 3 Highlight a message type 4 Click the trackwheel 5 Click Reset Count...

Page 57: ...ail address or added an existing email address to your device using the email setup web site verify that you have received an activation message on your device from the BlackBerry Internet Service If...

Page 58: ...mory is full your device deletes the oldest messages from a message list Your device does not delete saved messages Ifwirelessemailreconciliationisturnedon and inthemessageoptions theDeleteOnfieldisse...

Page 59: ...phone number Open a message 1 In a message list click a message 2 Click Open Note If your BlackBerry device is associated with more than one email address you might be able to open messages from the m...

Page 60: ...essage click the trackwheel 2 Click Forward or Forward As 3 Click a message type Delete a message 1 In a message click the trackwheel 2 Click Delete Delete multiple messages 1 In a message list highli...

Page 61: ...for the next instance of the text click the trackwheel Click Find Next View messages in a specific folder 1 In a message list click the trackwheel 2 Click View Folder 3 Click a folder 4 Click Select F...

Page 62: ...s click SMS 2 Set the Disable AutoText field to Yes 3 Click the trackwheel 4 Click Save View more of the history in SMS text messages 1 In the device options click SMS 2 Set the Number of Previous Ite...

Page 63: ...ick Save To view the number of unopened messages again set the Display Message Count field to Unread To view the new message indicator set the Display New Message Indicator field to Yes About multiple...

Page 64: ...essages field to a longer period of time Messages that you received on your BlackBerry device within the set period of time appear in a message list Block incoming messages If your BlackBerry device i...

Page 65: ...question mark key To view all your messages again press the Escape key Move around a message list To move up a screen press the Shift key and the Space key To move down a screen press the Space key T...

Page 66: ...Handheld emailmessages that you delete in the email application on your computer are also deleted from your device A message or attachment is truncated Try performing the following actions Wait for a...

Page 67: ...tact your system administrator or wireless service provider for more information Find your MMS phone number Open the phone The My Number field displays your phone number If your wireless service provi...

Page 68: ...highlight the blank field below the attachment Type text To set how long a slide appears set the Slide Duration field To move an item on a slide click the item Click Move Field Roll the trackwheel to...

Page 69: ...hat contain content that is copyright protected 1 In an MMS message click the trackwheel 2 Click Forward or Forward As Delete a message 1 In a message click the trackwheel 2 Click Delete Delete multip...

Page 70: ...to an MMS message 1 When composing an MMS message click the trackwheel 2 Click Attach Picture or Attach Audio 3 Click a picture or audio file Attach a contact or appointment to an MMS message You can...

Page 71: ...otification when the recipient opens the message set the Confirm Read field to Yes 4 Click the trackwheel 5 Click Save Request delivery or read notification for all MMS messages 1 In the device option...

Page 72: ...ge list click the trackwheel 2 Click Options 3 Click General Options 4 Perform any of the following actions Set the Display Message Header On field to 2 lines Set the Display Time and Display Name fie...

Page 73: ...ail messages for that email account and you can send messages using the email address for the email account See the BlackBerry Internet Service Online Help for more information about associating your...

Page 74: ...trackwheel 4 Click Save Block incoming messages If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server you might not be able to block PIN messages from...

Page 75: ...to the bottom of a message list press 7 To move up a message press 2 To move down a message press 8 To move to the next date press 6 To move to the previous date press 4 Message troubleshooting I can...

Page 76: ...Click the trackwheel Click Register Now Verify that data service is turned on If you use email message filters verify that the options for email message filters are set correctly Verify that email mes...

Page 77: ...t click the trackwheel Click More or More All I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry devices and you restore device data from your previous devi...

Page 78: ...76...

Page 79: ...a phone number link for a conference call 1 Type a phone number for the conference call bridge 2 Perform one of the following actions Type X and the access code Insert a pause or wait and type the ac...

Page 80: ...rsor where you want to highlight the text 2 Click the trackwheel 3 Click Select 4 Hold the Alt key and roll the trackwheel Cancel a text selection 1 With text selected click the trackwheel 2 Click Can...

Page 81: ...key once to type the first letter on the key and twice to type the second letter For example to type run you would press the key twice the key once and the key twice SureType technology is the default...

Page 82: ...e appears in the list that appears when typing Set the typing input language Verify that your BlackBerry Device Software supports multiple languages For more information contact your system administra...

Page 83: ...the context click SmartCase 7 Set the language 8 Click the trackwheel 9 Click Save Change an AutoText entry 1 In the device options click AutoText 2 Click an AutoText entry 3 Click Edit 4 Change the...

Page 84: ...ick the trackwheel 6 Click the trackwheel 7 Click Save Change a custom word list item 1 In the device options click Custom Wordlist 2 Click a custom word list item 3 Click Edit 4 Change the custom wor...

Page 85: ...and roll the trackwheel Click a selected character For example to type hold 3 and roll the trackwheel up until is highlighted Click the trackwheel To type a number in a number field press a number key...

Page 86: ...ighlight items in the list that appears when typing using the SureType input method press the Next key Typing troubleshooting SureType technology does not recognize a word Use the list that appears wh...

Page 87: ...search criteria click Save Add a title Click the trackwheel Click Save To search the message list without saving your search criteria click Search To search the message list using the criteria from y...

Page 88: ...kwheel 6 Click Save Delete a saved search 1 In the list of saved searches highlight a search 2 Click the trackwheel 3 Click Delete Search Search for messages by contact or subject 1 In a message list...

Page 89: ...one or more applications 3 Click the trackwheel 4 Click Search Note If you type more than one word in the Text or Name fields only items that contain all the words appear The BlackBerry device does no...

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Page 91: ...ntact your wireless service provider or system administrator 1 In a message click the trackwheel 2 Click Open Attachment 3 If the message contains more than one attachment on the Attachments screen cl...

Page 92: ...open password protected pdf files created with Adobe Acrobat version 4 0 or earlier 1 When the Password protected document message appears press the Escape key 2 Click Password 3 Type the password 4 P...

Page 93: ...heel 2 Click Next Sheet or Prev Sheet Change the size of a column In a spreadsheet perform one of the following actions To change the size of a column click the column label Click a size To view all t...

Page 94: ...tents To move to a specific page click a page Click View Switch pages in a multi page tif file attachment 1 In a multi page tif file attachment click the trackwheel 2 Click Next Page or Prev Page Enha...

Page 95: ...ick Save vCard contact attachments About vCard contact attachments vCard contact attachments vcf files contain information for a specific contact When you add a vCard contact attachment to an email me...

Page 96: ...ppears in a document More attachment content is available for you to download to your BlackBerry device To download the content click the skipped content bar Click More A message or attachment is trun...

Page 97: ...ine Help for more information Wireless email reconciliation prerequisites If your BlackBerry device is associated with the BlackBerry Internet Service verify that your wireless service provider suppor...

Page 98: ...To stop synchronizing organizer data over the wireless network set the Wireless Synchronization field to No About synchronization conflicts A synchronization conflict occurs when you change the same e...

Page 99: ...activation password For more information contact your system administrator Wireless data restoration prerequisites Verify that your BlackBerry device is associated with an email account that uses Blac...

Page 100: ...lete multiple email messages on your BlackBerry device highlight the email messages and press the Backspace Delete key If you delete multiple email messages using the Delete Prior menu item the email...

Page 101: ...ackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correc...

Page 102: ...100...

Page 103: ...es in the browser You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones Depending on your wireless servic...

Page 104: ...el Click View Mode Switch browser views You can view web pages in Mobile view or Desktop view Desktop view displays web pages in a wide screen format that is similar to the format in which web pages a...

Page 105: ...rowser click the trackwheel 2 Click Hide Close the browser 1 In the browser click the trackwheel 2 Click Close Links pictures and web page addresses View the address for a link or picture 1 On a web p...

Page 106: ...after you send the message press the Escape key Forward a web page address 1 On a web page click the trackwheel 2 Click Send Address 3 Click a message type To return to the browser after you send the...

Page 107: ...To load some pictures click More Images To load all pictures click All Images Web page requests About saving web pages and web page requests While a web page is loading you can save the web page requ...

Page 108: ...heck for updates to the web page 4 In the Start time field set the time of day when the browser should start checking for updates 5 Click the trackwheel 6 Click Add Make a web page available offline W...

Page 109: ...2 Click Bookmarks 3 Click the trackwheel 4 Click Add Subfolder File a bookmark 1 On a web page click the trackwheel 2 Click Bookmarks 3 Highlight a bookmark 4 Click the trackwheel 5 Click Move Bookma...

Page 110: ...subscribe to web feeds and open them from your bookmark list In your bookmark list web feeds that have been updated since the last time you checked them appear in italic In a web feed unopened web fee...

Page 111: ...k Prior Opened Change a web feed 1 On a web page click the trackwheel 2 Click Bookmarks 3 Highlight a web feed 4 Click the trackwheel 5 Click Edit Bookmark 6 Change the web feed 7 Click the trackwheel...

Page 112: ...ail account that uses BlackBerry Enterprise Server version 4 0 or later 1 In the browser click the trackwheel 2 Click Options 3 Click Browser Configuration 4 Select the Support JavaScript check box 5...

Page 113: ...n the browser click the trackwheel 2 Click Options 3 Click Browser Configuration 4 Set the Content Mode field 5 Click the trackwheel 6 Click Save Options Set the home page Depending on your wireless s...

Page 114: ...1 In the browser click the trackwheel 2 Click Options 3 Click General Properties 4 Select the Prompt Before Closing Browser On Escape check box 5 Click the trackwheel 6 Click Save Options Browser secu...

Page 115: ...hat isencryptedusing128 bitencryption setthisfieldtoStrongOnly Toacceptandsenddatathatisencryptedusing128 bitencryption or 56 bit encryption set this field to Allow Weak Allow FIPS Algorithms Only Set...

Page 116: ...ld type the web address for the content server Set the Certificate field to the client certificate that you want to use to authenticate with the content server 6 Click OK 7 Click the trackwheel 8 Clic...

Page 117: ...nterpriseServersorBlackBerryInternetServices ornoBlackBerry Enterprise Servers or BlackBerry Internet Services Process SMSC Set whether your device accepts SMS based browser push messages SMSC Hosts S...

Page 118: ...o move up a screen press 3 To move down a screen press 9 To move to the top of a web page press 1 To move to the bottom of a web page press 7 Browser troubleshooting No browser is available on my devi...

Page 119: ...View Properties Delete a third party application 1 In the device options click Advanced Options 2 Click Applications 3 Highlight a third party application 4 Click the trackwheel 5 Click Delete View t...

Page 120: ...Verify that your device has enough memory to add the application 118...

Page 121: ...n the media application click a media type 2 Click a media folder 3 Click Open 4 Click the trackwheel 5 Click New Folder 6 Type a name for the folder 7 Click Save Rename a media folder You only rename...

Page 122: ...e following actions To set the maximum amount of BlackBerry device memory available for all media files set the Device Memory Limit field To set the minimum amount of device memory available for pictu...

Page 123: ...See the BlackBerry Desktop Software Online Help for more information about using the media manager tool Send a media file using Bluetooth technology Verify that Bluetooth technology is turned on and...

Page 124: ...that contains pictures 3 Click Open 4 Click a picture 5 Click Open Zoom in to or out from a picture 1 In a picture click the trackwheel 2 Click Zoom 3 Roll the trackwheel To zoom back to the original...

Page 125: ...he trackwheel 3 Click Options 4 Set the Slide Show Interval field 5 Click the trackwheel 6 Click Save Save a picture Save picture files such as jpeg png gif or bmp files to the BlackBerry device memor...

Page 126: ...pictures 3 Click Open 4 Highlight a picture 5 Click the trackwheel 6 Click Rename 7 Type a name for the file 8 Click Save Delete a picture You can only delete media files that you added 1 In the medi...

Page 127: ...en 4 Click the trackwheel 5 Click Download Tunes Save a ring tone Save audio files such as mid mp3 or wav files to the BlackBerry device memory 1 Open a ring tone attachment or highlight a ring tone o...

Page 128: ...you delete a ring tone that you use in a notification profile the notification profile uses the default ring tone Media shortcuts To rotate a picture press the comma key To zoom in to a picture press...

Page 129: ...Search View a location for a contact on a map 1 On a map click the trackwheel 2 Click Map From Address Book 3 Highlight a contact 4 Click the trackwheel 5 Click View Home Map or View Work Map Forward...

Page 130: ...wheel 3 Click Zoom To Point Delete a location marker or route from a map 1 On a map click the trackwheel 2 Click Clear Map Directions Get directions 1 On a map click the trackwheel 2 Click Directions...

Page 131: ...the trackwheel 2 Click Send Directions or Send Location 3 Click a message type Map basics Pan a map Perform one of the following actions To pan up roll the trackwheel up To pan down roll the trackwhee...

Page 132: ...nd your compass direction Navigation Map view You can track your movement and view routes location markers and points of interest Switch views 1 On a map click the trackwheel 2 Click Switch View 3 Cli...

Page 133: ...heel Click Track Up View status information at the top of a map You can view the battery power level wireless coverage level indicators the time map view information and satellite and Bluetooth connec...

Page 134: ...rom a map press O To view status information at the top of a map press Q To hide status information at the top of a map press Q To view tracking information at the bottom of a map press the Space key...

Page 135: ...I cannot forward directions Verify that you are viewing directions as a route on a map 133...

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Page 137: ...field If you change the name of a custom address book field it changes for all contacts 1 When adding or editing a contact click the User1 User2 User3 or User4 field 2 Click Change Field Name 3 Type...

Page 138: ...or Add Wait 3 Type the additional numbers 4 Click the trackwheel 5 Click Save About custom ring tones You can assign a custom ring tone to a contact without changing other notifications Custom ring t...

Page 139: ...ist 1 In the address book click the trackwheel 2 Click New Group 3 Type a name for the mailing list 4 Click the trackwheel 5 Click Add Member 6 Click a contact 7 Click Continue 8 To add another contac...

Page 140: ...k Delete Group Caller ID Add a caller ID picture for a contact 1 In the address book highlight a contact 2 Click the trackwheel 3 Click Add Picture 4 Highlight a picture 5 Click the trackwheel 6 Click...

Page 141: ...can apply more than one category to a task on your BlackBerry device but only one category synchronizes with the task in Lotus Notes Categories are shared between the address book the task list and th...

Page 142: ...memo list click the trackwheel 2 Click Filter 3 Highlight a category 4 Click the trackwheel 5 Click Delete Note When you delete a category contacts tasks or memos in the category are not deleted Addr...

Page 143: ...st click the trackwheel 2 Click Options 3 Set the Sort By field 4 Click the trackwheel 5 Click Save Set display options for contacts You can set how your contacts appear in all applications including...

Page 144: ...The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device Contact troubleshooting I cannot find the Add Custom Phone Tune menu item If...

Page 145: ...ick the trackwheel 2 Perform one of the following actions To move to a specific date click Go To Date To move to the current date click Today To move forward or back by a time period click Prev or Nex...

Page 146: ...ckwheel 11 Click Save Recurrence fields Every Set the frequency of the daily weekly or monthly recurring appointment meeting or task Relative Date Set whether the monthly or yearly recurring appointme...

Page 147: ...t or Accept with Comments Tentative or Tentative with Comments Decline or Decline with Comments Note Ifyoudeleteameetinginvitationfromamessagelistbeforeyouacceptordeclineit themeetingisdeletedfromthee...

Page 148: ...he calendar click the trackwheel 2 Click Options 3 Set the Initial View field 4 Click the trackwheel 5 Click Save Set the default reminder time for calendar entries 1 In the calendar click the trackwh...

Page 149: ...calendar click the trackwheel 2 Click Options 3 Set the Show Free Time in Agenda View field to No 4 Click the trackwheel 5 Click Save Set how long your device stores calendar entries 1 In the calenda...

Page 150: ...ay view in the calendar options set the Enable Quick Entry field to No To schedule an appointment press the period key To move to the next day week or month press 9 To move to the previous day week or...

Page 151: ...ackBerry device that contain special characters or accents your computer might not support these characters On your computer verify that you are using the correct default code page and that the correc...

Page 152: ...150...

Page 153: ...tive Date Set whether the monthly or yearly recurring appointment meeting or task recurs on a relative date for example on the last Friday of each month End Set when the recurring appointment meeting...

Page 154: ...About categories You can create categories to group your contacts tasks and memos You can also narrow the contacts tasks and memos that appear based on categories Category names are not case sensitiv...

Page 155: ...trackwheel 2 Click Filter 3 Select the check box next to a category Delete a contact task or memo from a category 1 When changing a contact task or memo click the trackwheel 2 Click Categories 3 Highl...

Page 156: ...eel 2 Click Options 3 Set the Show Tasks field to Yes 4 Click the trackwheel 5 Click Save Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you d...

Page 157: ...2 Click Options The Number of Entries field displays the number of contacts calendar entries tasks or memos that are stored on your device 155...

Page 158: ...156...

Page 159: ...memo 1 In the task list or memo list highlight a task or memo 2 Click the trackwheel 3 Click Forward As 4 Click a message type Search for text in a message attachment web page or memo To search for t...

Page 160: ...otus Notes Categories are shared between the address book the task list and the memo list and changes that you make in one application are made in all applications Create a category for contacts tasks...

Page 161: ...ick Delete Note When you delete a category contacts tasks or memos in the category are not deleted Memo list settings Sort contacts tasks or memos 1 In the address book task list or memo list click th...

Page 162: ...s tasks or memos stored on your device 1 In the address book calendar task list or memo list click the trackwheel 2 Click Options The Number of Entries field displays the number of contacts calendar e...

Page 163: ...he alarm set the Daily Alarm field to On 2 Set the time when the alarm should sound 3 Set whether to snooze the alarm and the length of the snooze 4 Set a type of notification for the alarm 5 Click th...

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Page 165: ...ey in the calculator press the Alt key and the corresponding key on the device keyboard Convert a measurement 1 In the calculator type a number 2 Click the trackwheel 3 Perform one of the following ac...

Page 166: ...164...

Page 167: ...ice options click Bluetooth 2 Click the trackwheel 3 Click Enable Bluetooth To turn off Bluetooth technology click the trackwheel Click Disable Bluetooth Pair with a Bluetooth enabled device Some Blue...

Page 168: ...ice 3 Click Delete Device Share contacts with a paired Bluetooth enabled car kit Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled car ki...

Page 169: ...he trackwheel 6 Click Save Change the pairing name for your BlackBerry device 1 In the device options click Bluetooth 2 Click the trackwheel 3 Click Options 4 In the Device Name field type a name for...

Page 170: ...Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list I cannot pair with a Bluetooth enabled device Try performing the following actions Verify that your Bl...

Page 171: ...device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile See the documentation that came with the Bluetooth enabled device for more information...

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Page 173: ...set the Date Time Source field to Network To get the date and time from the BlackBerry network set the Date Time Source field to BlackBerry To set the time yourself set the Date Time Source field to O...

Page 174: ...172...

Page 175: ...ication If you set notification volume to Escalating the notification volume gradually increases Switch notification profiles 1 In the profile list click a notification profile 2 Click Activate Create...

Page 176: ...ation during calls 1 In the profile list click a notification profile 2 Click Edit 3 Highlight an item 4 Click the trackwheel 5 Click Edit 6 Set the Notify Me During Calls field to No 7 Click the trac...

Page 177: ...heel 5 Click Download Tunes LED notification LED notification The LED light on the top of your BlackBerry device flashes different colors to indicate different statuses Green You are in a wireless cov...

Page 178: ...ackBerry device applies notification profile exceptions in the order in which they appear in the notification profile exception list If you create multiple notification profile exceptions that include...

Page 179: ...following menu items Add Name Change Name Delete Name Delete a notification profile exception 1 In the profile list click a notification profile exception 2 Click Delete About custom ring tones You ca...

Page 180: ...profile The device vibrates until the caller or the wireless network ends the connection I am not receiving notification for incoming calls or messages Try performing the following actions In the pro...

Page 181: ...tation passwords click Cancel to proceed to the next step 5 Perform one of the following actions To add a custom message to your invitation type a message Click OK Click OK To use the default invitati...

Page 182: ...ck Save Note If you use a BlackBerry Enterprise Server for IBM Lotus Domino BlackBerry Enterprise Server for Novell GroupWise or the BlackBerry Internet Service when you send an invitation and the rec...

Page 183: ...ick the trackwheel 3 Click Rename Group 4 Type a name for the group 5 Click OK Delete a group You must move your contacts out of a group before you can delete that group 1 In BlackBerry Messenger high...

Page 184: ...act click Image To send an audio file to a contact click Audio 4 Click a file Ping a contact When you ping a contact the contact s BlackBerry device vibrates 1 During a BlackBerry Messenger conversati...

Page 185: ...into other BlackBerry device applications 1 In BlackBerry Messenger during a conversation click the trackwheel 2 Click Copy History Clear a conversation history 1 In BlackBerry Messenger during a conv...

Page 186: ...contact information 5 Click OK When you change your availability status to unavailable you receive BlackBerry Messenger messages but you are not notified Receive notification when a contact becomes av...

Page 187: ...backlighting press the Power button Turn off automatic backlighting 1 In the device options click Screen Keyboard 2 Set the Automatic Backlight field to Off 3 Click the trackwheel 4 Click Save Set th...

Page 188: ...pictures 3 Click Open 4 Click the trackwheel 5 Click Download Images Set the display font 1 In the device options click Screen Keyboard 2 Set the font fields 3 Click the trackwheel 4 Click Save About...

Page 189: ...n the device options click Screen Keyboard 2 Set the Key Rate field 3 Click the trackwheel 4 Click Save Assign an application to a Convenience key Your BlackBerry device has one Convenience key on the...

Page 190: ...wireless service provider supports this feature 1 In the device options click Theme 2 Click the trackwheel 3 Click Download Themes Display troubleshooting My device screen turns off When you do not us...

Page 191: ...e selected language For example you might use your BlackBerry device in French but type messages in English When you set the typing input language you also set whether your device uses the multi tap o...

Page 192: ...o Language 3 Click the trackwheel 4 Click Save Set display options for contacts You can set how your contacts appear in all applications including the phone message list address book and calendar 1 In...

Page 193: ...icator field to On 3 Click the trackwheel 4 Click Save When your BlackBerry device is connected to the wireless network the LED light flashes green To turn off wireless coverage notification again set...

Page 194: ...your wireless service provider for more information about roaming Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions Verify that you...

Page 195: ...r calendar reminders click Turn Off Set your device to turn on and turn off automatically 1 In the device options click Auto On Off 2 Set the Weekday field to Enabled 3 Specify the times when the Blac...

Page 196: ...194...

Page 197: ...turn off the BlackBerry device password set the Password field to Disabled Change the device password 1 In the device options click Security Options 2 Click General Settings 3 Click the trackwheel 4...

Page 198: ...When you lock your device an open lock indicator appears in the device status section of the screen to indicate that your device is deleting a copy of the private key from the temporary device memory...

Page 199: ...vice 4 Click Regenerate Encryption Key About content compression Content compression is designed to reduce the size of your BlackBerry device data while maintaining the integrity of that data When con...

Page 200: ...et the random password fields 4 Click the trackwheel 5 Click Save Options View a password in the password keeper 1 In the password keeper click a password 2 Click View Change a password in the passwor...

Page 201: ...Delete a password from the password keeper 1 In the password keeper highlight a password 2 Click the trackwheel 3 Click Delete Change the password keeper password 1 In the password keeper click the tr...

Page 202: ...k General Settings 3 Click the trackwheel 4 Click Verify Security Software About certificates You can use certificates if you install the S MIME Support Package on your BlackBerry device See the S MIM...

Page 203: ...sites Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device Verify that two factor authentication is turned on Turn off smart password entry Yo...

Page 204: ...BlackBerry device 1 In the device options click Security Options 2 Click General Settings 3 Set the Authentication Certificate field 4 Click the trackwheel 5 Click Save To stop using a certificate to...

Page 205: ...ngs About direct Internet connections for third party applications Some third party applications that you add to your BlackBerry device might require a direct TCP or HTTP connection to the Internet Fo...

Page 206: ...pplications can use your GPS location information Company Network Set whether third party applications can access the Internet or your organization s intranet using your organization s network Carrier...

Page 207: ...d party applications can access organizer data such as contacts calendar entries tasks or memos Files Set whether third party applications can access files that you store on your device For example yo...

Page 208: ...206...

Page 209: ...shoot three bullets at the bricks a bullet can destroy unbreakable bricks Laser This capsule enables you to shoot unlimited laser beams at the bricks Multi This capsule puts four balls in play Catch...

Page 210: ...ckBreaker click the trackwheel 2 Click Options 3 Perform any of the following actions To set the paddle speed set the Paddle movement speed field To accelerate the paddle as you roll the trackwheel se...

Page 211: ...terprise Server you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager Accept a service book 1 In the device options click Advanced Options 2 Cli...

Page 212: ...210...

Page 213: ...ce Phone troubleshooting I cannot make or receive calls Try performing the following actions Verify that your BlackBerry device is connected to the wireless network If you have traveled to another cou...

Page 214: ...vanced Options Click Host Routing Table Click the trackwheel Click Register Now Verify that data service is turned on If you use email message filters verify that the options for email message filters...

Page 215: ...turned on Verify that your email message filters appear in the order that you want your BlackBerry device to apply them to email messages I cannot use a shortcut to view one type of message in a messa...

Page 216: ...ation Click the trackwheel Continue typing the word I cannot type a password Verify that you are using the multi tap input method Attachment troubleshooting A skipped content bar appears in a document...

Page 217: ...ce Delete key If you delete multiple email messages using the Delete Prior menu item the email messages are not deleted during wireless email reconciliation In the email reconciliation options verify...

Page 218: ...stom Phone Tune menu item If you have already assigned a custom ring tone to a contact the Add Custom Phone Tune menu item does not appear Custom address book field data is not appearing on my compute...

Page 219: ...y that Bluetooth technology is turned on Verify that you have added Bluetooth enabled devices to the paired Bluetooth enabled devices list I cannot pair with a Bluetooth enabled device Try performing...

Page 220: ...field is not set to Mute I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book a Calls From profile excep...

Page 221: ...rt card is inserted in the smart card reader correctly Diagnostic reports About diagnostic reports Diagnostic reports provide wireless configuration and connection information for your BlackBerry devi...

Page 222: ...ll Set a default recipient for diagnostic reports If you set the default recipient each time that you submit a diagnostic report your BlackBerry device sends the report to that recipient If you want t...

Page 223: ...diagnostic report again In a diagnostic report click the trackwheel Click Repeat All Steps If you cannot submit a diagnostic report to an email address try submitting the report to a PIN Likewise if y...

Page 224: ...222...

Page 225: ...a Service MMS Multimedia Messaging Service NUM lock Number lock PIM Personal information management PIN Personal identification number S MIME Secure Multipurpose Internet Mail Extensions SMS Short Mes...

Page 226: ...WML Wireless Markup Language WTLS Wireless Transport Layer Security 224...

Page 227: ...RMANCE OR NON PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION NEITHER RIM NOR ITS RESPECTIVE DIRECTORS...

Page 228: ...506 865 5 109 390 5 511 073 5 228 054 5 535 239 5 267 261 5 544 196 5 267 262 5 568 483 5 337 338 5 600 754 5 414 796 5 657 420 5 416 797 5 659 569 5 710 784 5 778 338 BlackBerry 7130e Model Number RA...

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