12
CUSTOMER SERVICE
GRIDDLE SEASONING
Our Customer Service staff is here to
help you!
For questions regarding your BLACKSTONE product,
or if you need replacement parts, contact us at:
USA Support: 435.252.3030
We’re pleased to help you with any questions concerning
replacement parts or your warranty. Our customer service
staff can be reached Monday through Friday from 9:00
am to 5:00 pm Mountain Standard Time. If all operators
are busy or you call after hours, you may leave a message
and your call will be returned or send an email.
Video Instruction
Use a QR code reader on your smart
phone and watch an instructional
video on seasoning and maintaining
you Blackstone Griddle.
www.BlackstoneProducts.com/griddlecare
What is Seasoning
Seasoning is a process by which oil is baked into metal
to create a stick resistant surface and protect against
oxidization.
Blackstone Griddles come with a thin layer of soy oil on
them to protect against rust during shipping. You can wash
this off with warm soapy water prior to your initial seasoning.
What oil should I use?
Some oils are better than others for seasoning. We
recommend Flax seed oil for your initial seasoning since it
creates a very durable bond, however, any of the following
oils can be used.
•
Flax seed oil
•
Extra Virgin Olive Oil
•
Vegetable Oil
•
Soy Oil
Initial Griddle Seasoning:
The basic idea behind your initial seasoning is to coat
your griddle with oil and heat the oil above its smoke point
to polymerize the oil and create a bond with the griddle
top. You will end up with a black, stick resistant surface
that is easy to clean.
1. Apply small amount of oil to the surface of the griddle
top and spread it around with a cloth or paper towel
(use tongs or metal spatula to hold the cloth or paper
towel).
2. Turn your griddle on medium-high heat
3. Heat the oil until it reaches its “smoke point” and let it
continue to heat on the griddle top until it stops smoking.
Your griddle top will start to discolor. This is good.
4. Let your griddle cool a little. Repeat steps 1 through 3 a
few times until you have a black surface on your griddle.
Cleaning and Maintaining your Griddle
To clean the griddle after each use, scrape gently with
a metal spatula or scraper and wipe down the griddle
surface with a cloth or paper towel. For tough food
residue, pour water onto the hot griddle surface and let it
boil the residue off.
After you are done using your griddle you should apply a
very thin coat of oil to maintain your seasoning bond and
protect it from rust. If rust or scaling (chipped seasoning)
occur, rub it off with steel wool or low grain sandpaper
and re-season the surface. Store your griddle in a cool,
dry place.
What a well seasoned Griddle should
look like
Your well seasoned griddle should be shiny black and
have a natural non-stick cooking surface. The more you
cook with and season your griddle top, the more black,
stick resistant and shiny it will become.
