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12
Troubleshooting Guide
BE sURE TO FOllOW sAFETY RUlEs AnD insTRUCTiOns
For assistance with your product, visit our website at www.blackanddecker.com for a list of service centers, or call the
BLACK+DECKER Customer Care Center at 1-800-544-6986.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
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Unit will not start.
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Battery pack not installed properly
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Battery pack not charged.
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Internal componets too hot.
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Attachment or extension pole not
attached to the base unit.
-
Check battery pack installation
-
Check battery pack charging requirements.
-
Allow tool to cool down.
-
Ensure attachemnt is properly seated
and locked into position on the
extension pole.
-
Ensure extension pole is properly
seated and locked into position on the
base unit.
-
Battery pack will not charge.
-
Battery pack not inserted into charger.
-
Charger not plugged in.
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Surrounding air temperature too hot
or too cold.
-
Insert battery pack into charger until
LED illuminates.
-
Plug charger into a working outlet. Refer
to
Important charging notes
for
more details.
-
Move charger and battery pack to a
surrounding air temperature of above
40 °F (4,5 °C) or below 104 °F (40 °C).
-
Unit shuts off abruptly.
-
Battery pack has reached its maximum
thermal limit.
-
Out of charge. (To maximize the life of
the battery pack it is designed to shut off
abruptly when the charge is depleted.)
-
Allow battery pack to cool down.
-
Place on charger and allow to charge.