Page 23
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
Any repair, replacement, or warranty service,
and all questions about this product should be
directed to W Appliance Co. at
844-299-0879
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W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated for
this product. The warranty commences the day the
product is purchased and covers up to a period of
1 year (12 months) for labor/1 year (12 months) for
parts (manufacturing defects only)/and a total of 5
years (60 months) for compressor part only
.
W Appliance Co. agrees that it will, at its option,
replace the defective product with either a new
or remanufactured unit equivalent to your original
purchase during the warranty period.
Exclusions
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1. If the appearance or exterior of
the product has been damaged or
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construction.
2. If the product original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damaged due to power line
surge, user damage to the AC power
cord or connection to improper voltage
source.
4. If damage is due to general misuse,
accidents or acts of God.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On products that have been purchased
as refurbished, like new, second-hand, in
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8. To products used in a commercial or
rental setting.
9. To products used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for
improper installations.
11. To glass parts and other accessory
items that are included with the unit.
12. Transportation and shipping costs
associated with the replacement of
the unit.
13. Food loss for loss due to product
failure or delay in service, repair or
replacement.
14. Service calls to instruct you how to use
your product.
15. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
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Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
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may also have other rights which vary from state to
state.
Obtaining Service
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literature, supplies or accessories please call
844-299-0879
to create a ticket for exchange/repair.
Please make sure to provide the date of purchase,
model number and a brief description of the problem.
Our customer service representative
will contact you or send detailed return instructions.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
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user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co.. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the products described in this
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in this manual that is incorrect, misleading, or incomplete, please
contact us at
844-299-0879
.
W Appliance Co.
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