Device does not light but appears to have voltage through the electrical grid:
• Unplug unit and check if bulb is properly seated in socket.
• Unplug unit and replace bulb if necessary.
Device does not light and electrical grid does not appear to have voltage:
• Ensure device is plugged into a functioning outlet.
Device appears to be functioning (light and zapper work) but insect population does not
appear to have been reduced:
• Move unit to another area in yard for better results.
• Allow more time. It can take several weeks for device to affect the insect population
depending on the density of insects.
• Check surrounding area to ensure there are no features that may be drawing the insects
to your location. Examples include standing water, refuse and bright lights that may
compete with the light output of this unit.
Unit is sparking/arcing constantly:
• Unplug the unit and clean the electric grid of the device as instructed previously in
Electric Grid Cleaning
(Pg. 5)
If troubleshooting does not solve the problems you are encountering,
or if you have further questions not answered by these instructions,
please call our customer service at 1-888-338-6798 or email [email protected]
IMPORTANT! DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product
please contact Customer Service at 1-888-338-6798 or email: [email protected]
DATED PROOF OF PURCHASE and MODEL# REQUIRED FOR WARRANTY SERVICE
CUSTOMER SERVICE
BEFORE YOU CALL CUSTOMER SERVICE:
1. Check to make sure that the zapper is plugged in securely. If it is not, remove the plug
from the outlet, wait 10 seconds and plug it in again securely.
2. Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be
operating properly, test the outlet with another appliance.
CONTACT US:
Page 6
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TROUBLESHOOTING:
Do not try to adjust or repair the zapper yourself. Component parts shall be replaced
with like components. Servicing shall be done by factory authorized service personnel
to minimize the risk of possible ignition due to incorrect parts or improper service.
WARNING:
1.
To prepare for bulb replacement, unplug unit and allow it to sit for two hours to allow
the electrical charge within the unit to dissipate.
2. Remove the tray.
(As indicated on Pg. 4)
3. Remove both screws securing grate panel.
(Fig. 1)
4. Lift up grate to access bulb.
(Fig. 2)
5. Wearing gloves, Gently tug on the bulb to remove.
(Fig. 3)
6. Replace bulb only with proper Black and Decker replacement bulbs.
7. Wearing gloves, insert replacement bulbs making sure they are properly seated into
the sockets that they were removed from.
8. Gently apply pressure on bulbs until they snap into socket securely.
9. Place grate plate back into position and fasten with screws.
10. If using base tray, slide back into place on bottom of unit.
11. Plug in to test replaced bulb functions properly.
12. Replaceable lamp, type 2G11 18W,Rated 18W for model BDPC912
HOW TO REPLACE BULB:
NOTE:
Bulb contains mercury, dispose of properly.
To order replacement bulbs email: [email protected]
or call 1-888-338-6798
Fig. 1
Fig. 2
Fig. 3
NOTE:
If device fails to light after bulb replacement, unplug device, and following the
instructions above ensure that the bulb was correctly installed, and re-assemble unit.
Summary of Contents for BDPC912
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