Page 17
TROUBLESHOOTING & WARRANTY
TROUBLE
ANALYSIS
Air conditioner
does not start
• House fuse blown or circuit breaker tripped. Replace fuse with time
delay type or reset circuit breaker.
• Plug Current Device Tripped. Press the RESET button.
• Power is OFF. Turn power ON.
Air from unit does
not feel cold enough
it from the cold coil.
• Set to a Lower temperature.
• Compressor stopped when changing modes. Wait for 3 minutes after
set to the COOL mode.
Air conditioner
cooling, but room
is too warm-
ice forming on
cooling coil behind
decorative front.
• Outdoor temperature below 64˚F(18˚C). To defrost the coil, set FAN ONLY
mode.
defrost, set to FAN ONLY mode.
• Thermostat set too cold for night-time cooling. To defrost the coil, set to
FAN ONLY mode. Then, set temperature to a Higher setting.
Air conditioner
cooling but room
is too warm - No
ice forming on
cooling coil behind
decorative front.
section.
• Temperature is set too low. Set the temperature to a higher setting. 1 is the
MIN setting and 7 is the coldest MAX setting.
• Front of units is blocked by drapes, blinds, furniture, etc. - restricts air
distribution.
• Clear blockage in front of unit.
• An open doors, windows,or register may allow cold air to escape. Close
any doors, winows, or registers.
• The room may be too warm. Allow additional time to remove “Stored
Air conditioner turns
on and off rapidly
bring air past cooling coils more frequently.
Noise when unit is
cooling
• Air movement sound. This is normal . If too loud, set to a slower FAN
setting.
• Window vibration - poor installation. Refer to installation instructions or
check with installer.
Water dripping
INSIDE when unit is
cooling.
• Improper installation. Tilt air conditioner slightly to the outside to allow
water drainage. Refer to installation instructions - check with installer.
Water dripping
OUTSIDE when unit
is cooling.
• Unit removing large quantity of moisture from humid room. This is normal
Room too cold
• Temperature is set too high. Set the temperature to a lower setting. 1 is the
MIN setting and 7 is the coldest MAX setting.
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the air conditioner still does
not work properly, contact BLACK+DECKER customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
