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TROUBLESHOOTING
Calling Black Box
If you determine that your LanTest Pro is malfunctioning,
do not
attempt to alter or repair the unit
. It contains no user-serviceable
parts. Contact Black Box Technical Support at 724-746-5500.
Before you do, make a record of the history of the problem.
We will be able to provide more efficient and accurate assistance
if you have a complete description, including:
• the nature and duration of the problem;
• when the problem occurs;
• the components involved in the problem;
• any particular application that, when used, appears to create
the problem or make it worse; and
• the results of any testing (of the LanTest Pro itself) that you’ve
already done.
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Shipping and Packaging
If you need to transport or ship your LanTest Pro:
• Package it carefully. We recommend that you use the
original container.
• Before you ship the unit back to Black Box for repair or return,
contact us to get a Return Authorization (RA) number.
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SPECIFICATIONS
Physical Dimensions
Size: 14. 5 cm x 7.2 cm x 3 cm (5.7" x 2.85" x 1.2")
Weight: 176 grams (6.2 oz.) with battery and remote
Environmental
Operating temperature: 0 to 50°C (32 to 122°F)
Storage temperature: –10 to 60°C (14 to 140°F)
Humidity: 10% to 90%, non-condensing
Battery Life
(9V Alkaline battery, typical): times are for the full
capacity of the battery used continuously in one of
the following modes — Standby: 2.5 years
Cable Testing: 120 hours
Cable Types:
Shielded or unshielded, Cat-5E, Cat-5, Cat-4, Cat-3
and Coax
Minimum cable length for testing for split pairs:
1 meter (3 feet)
Minimum cable length for PRE-TEST:
1.25 meter (4 feet)
Length measurement range (CAT5/6):
0 to 762 meters
(0 to 2500 feet)
Coax Cable:
100 ohms maximum DC resistance,
center conductor plus shield
