Black Box SW214A, Manual

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Model SW214A
6
3. Troubleshooting
There are no field serviceable parts or circuits in the device. If you
think that the device is malfunctioning, please contact Black Box.
Contacting Black Box
If you determine that your extender is malfunctioning, do not attempt
to repair the unit. Contact Black Box at 724-746-5500. Before you do,
make a record of the problem. We will be able to provide more
efficient and accurate assistance if you have a complete description.
Shipping and Packaging
If you need to transport or ship your Switch:
• Package it carefully. Use the original container if possible.
• Before you shipping the unit, contact us to get a Return
Authorization (RA) number.