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COMPACT BIDIRECTIONAL DUAL BUS AUTOSWITCHES
timeout to a higher value. This is because as the
computer processes complex files, it will pause more
often. If the pause is longer than the time out
window, the Autoswitch will assume that the
transmission is over and prematurely finish the job.
5.1 Calling Black Box
If you determine that your Autoswitch is malfunctioning,
do not attempt to alter or repair the unit. It contains no
user-serviceable parts. Contact Black Box Technical
Support at 724-746-5500.
Before you do, make a record of the history of the
problem. We will be able to provide more efficient and
accurate assistance if you have a complete description,
including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used,
appears to create the problem or make it worse.
