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SERVSWITCH™ WIZARD MP
Problem:
Just using your mouse normally causes the CPU channel to change unexpectedly.
Possible Solutions:
Some cheaper mice are not fully compatible with the ServSwitch Wizard MP and
can lose data, which—if mouse switching is enabled (see
Section 4.2.6
)—
sometimes causes the Wizard MP to interpret a data stream as a channel-change
request. Try using a Microsoft, Logitech, IBM, Compaq
®
, or Hewlett-Packard
®
mouse instead.
Make sure that you are using a Microsoft compatible mouse driver on your PC.
Some drivers by other manufacturers can cause the mouse to use proprietary
mouse-data formats that the Wizard MP doesn’t support. If you have unplugged
and reconnected a mouse to the ServSwitch Wizard MP, make sure that you reset it
(see
Section 5.8
) or—especially if the mouse is an IntelliMouse—use the mouse-
restoration function (see
Section 5.9
).
Problem:
When you select a PC, the mouse moves the cursor/pointer very slowly but
otherwise functions correctly.
Possible Solutions:
Change to a Microsoft mouse driver or set the Wizard MP to the “L6” configuration
option. See
Section 4.2.4
.
Problem:
The cursor/pointer jumps around the screen after you disconnect the mouse cable
or power down the ServSwitch Wizard MP.
Possible Solution:
If you have disconnected and reconnected a CPU mouse cable or you have
powered down the ServSwitch Wizard MP, and you’re using a PS/2 mouse or
IntelliMouse, the mouse might have gotten out of sync with the CPU. Try the
mouse-reset function (see
Section 5.8
) or the mouse-restoration function (see
Section 5.9
), or reboot the CPU.