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SERVSWITCH™ BRAND CAT5 KVM/SERIAL/AUDIO EXTENDER
The mouse is behaving erratically.
1. Reset the mouse as described in
Section 7.3.1
.
2. Issue the Null Mouse Command up to three times (see
Section 7.3.2
).
3. If your PC is running Windows 95/98/2000, Windows Me, Windows NT, or
Windows XP, regardless of what type of mouse you have, install the latest
Microsoft driver for a standard mouse or (even if you have a standard mouse)
the IntelliMouse. The Extender will translate the mouse signals for this driver,
and the driver will auto-correct the synchronization problem if you let go of
the mouse for a second or two.
4. If you’re using the Extender in conjunction with a ServSwitch Multi,
command the switch to reset the mouse.
5. Quit and restart the application.
6. Reboot the PC.
8.1.3 B
OTH
K
EYBOARD AND
M
OUSE
Neither the keyboard nor the mouse operates, or both have locked up.
1. If they have both locked up, first try resetting the keyboard and mouse as
described in
Section 7.3.1
.
2. Reset the PC and try again.
3. If the problem is happening at the remote station, cycle power to the Remote
Unit.
My Pentium class PC will not boot properly due to keyboard or mouse problems.
or
After my Pentium class PC boots, the keyboard and/or mouse don’t work.
Try “crossing” the keyboard- and mouse-extension cabling running from the
Extender to your PC. That is, plug the keyboard cable or cable strand into the
mouse connector and the mouse cable or cable strand into the keyboard
connector.
If this works, here’s why: The BIOS installed in some machines with Intel
Pentium family processors checks the PC’s keyboard and mouse ports at boot time.
If it detects anything that leads it to suspect that the user has plugged the keyboard
and mouse in backwards—that is, into each other’s CPU ports—it “remaps” the
ports, so that the keyboard port functions as the mouse port and vice versa. BIOS
of this type sometimes mistakenly activates port remapping when the PC is
attached to an Extender.
