Black Box RMK19F Owner'S Manual Download Page 119

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Summary of Contents for RMK19F

Page 1: ...n All rights reserved Customer Support Information ON OFF SELECT 5 6 POWER SELECT POWER SELECT POWER SELECT POWER 8 7 SELECT 1 2 POWER SELECT POWER SELECT POWER SELECT POWER 4 3 POWER R R SELECT 13 14...

Page 2: ...w simple or how complex we re confident we have a ServSwitch system that s just right for you The ServSwitch family from Black Box the one stop answer for all your KVM switching needs This manual will...

Page 3: ...HP is a registered trademark of Hewlett Packard IBM PC AT PS 2 RS 6000 and ThinkPad are registered trademarks and PC XT is a trademark of International Business Machines Corporation Helvetica and Time...

Page 4: ...commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be nec...

Page 5: ...7 El parato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito e...

Page 6: ...r una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado deb...

Page 7: ...tional 24 3 2 5 Powering Up the System 24 3 2 6 Switching from the Keyboard 25 3 3 Cascading in ServSwitch Systems IBM and Multiplatform Models Only 25 3 3 1 Cable Requirements for Expansion 26 3 3 2...

Page 8: ...3 16 Send Stop 58 4 3 17 Display Label ServSwitch Ultra and ServSwitch with Overlay Board Only 58 4 3 18 Activate On Screen Menus ServSwitch Ultra and ServSwitch with Overlay Board Only 58 4 3 19 Act...

Page 9: ...gure Computers Keyboard 77 5 3 3 Configure Computers Mouse 78 5 4 The Configure Overlay Page 79 5 4 1 Configure Overlay Miscellaneous 79 5 4 1 A Color Scheme 79 5 4 1 B Resolution 80 5 4 1 C Screen Sa...

Page 10: ...indows 3 x 91 6 2 16 ServSwitch Doesn t Work with Docking Station 91 6 2 17 ServSwitch Doesn t Work with Dongle Protected Software 91 6 2 18 ServSwitch Doesn t Work with IBM ThinkPad 91 6 3 Calling Bl...

Page 11: ...coaxial cabling recommended SVGA video With coaxial cabling XGA color or monochrome video Sun KV32xx KV52xx and multiplatform KV30xx KV50xx models Sun video coaxial cable required Macintosh KV33xx KV5...

Page 12: ...pending on the CPU monitor and video resolution see Section 4 1 3 either 40 ft 12 2 m of total original Serv cable from the keyboard monitor and mouse to any CPU including up to 5 ft 1 5 m from any Se...

Page 13: ...W722 and KVxx04 models 4 DB25 female CPU SW723 and KVxx08 models 8 DB25 female CPU SW724 and KVxx12 models 12 DB25 female CPU SW725 and KVxx16 models 16 DB25 female CPU Power For 120 VAC 60 Hz operati...

Page 14: ...to 55 C Humidity Tolerance 5 to 80 noncondensing Enclosure Steel Size Mini SW721 KVxx02 and KVxx04M models 1 8 1U H x 8 8 W x 4 8 D 4 5 x 22 5 x 12 4 cm Slimline KVxx08S models 1 8 1U H x 13 2 W x 4...

Page 15: ...external and operating features of the Switch and the cabling you ll need for the Switch 2 1 The Complete Package Your ServSwitch package includes the Switch unit its power supply a modular cable and...

Page 16: ...Desktop Bus ADB mice and keyboards Support Apple video at resolutions up to 1280 x 1024 noninterlaced over coaxial cables You ll need a Mac Adapter for ServSwitch for each CPU that outputs video at re...

Page 17: ...ourself with these controls and indicators refer to Figures 2 1 2 2 and 2 3 below and the descriptions that follow on the next page Figure 2 1 The front panel of a KV5x04M model mini 4 to 1 ServSwitch...

Page 18: ...POWER green Lights if the device on the corresponding port is powered ON NOTE The mini model chassis has 4 each of the SELECT and CPU POWER LED slots The full size chassis has 16 each of these slots T...

Page 19: ...appropriate connectors to plug into your CPUs video keyboard and mouse ports These cables take the signals that would normally pass between the CPUs ports and the monitor keyboard and mouse and carry...

Page 20: ...d monitor keyboard and mouse to this port using an MKM Adapter Cable At the ServSwitch end this cable has a DB25 male connector at the other ends it has appropriate connectors to plug into your monito...

Page 21: ...notice on page 23 for information about maximum cabling distances NOTES IBM PC Mac and multiplatform models SVGA over longer distances XGA and high resolution Mac video place special demands on cablin...

Page 22: ...e similar for all equipment types Connectors will vary depending on the types of equipment you are installing Figure 3 1 Basic system setup for a slimline 8 port unit Power supply Monitor Keyboard Mou...

Page 23: ...3 2 2 CONNECTING THE MONITOR KEYBOARD AND MOUSE A Monitor Keyboard Mouse MKM Adapter Cable connects your monitor keyboard and mouse to the Switch Because various styles of electrical connectors are u...

Page 24: ...CPU Adapter Cable into the lowest numbered CPU port on the Switch s rear panel that isn t going to be occupied by a submaster Serv type switch Use consecutively higher numbered ports for the rest of...

Page 25: ...or multiplatform master Switches see Section 3 3 connect the CPU ports of one master to the submasters MONITOR KEYBOARD MOUSE A ports and the CPU ports of the other master to the submasters MONITOR KE...

Page 26: ...masters subsidiary ServSwitches ServSwitch Ultras ServManagers etc that provide port expansion but may or may not perform any control functions of their own When you cascade in this way you can expand...

Page 27: ...we mean that they can be accessed by either master at different times not by both masters simultaneously Adding a third 4 port submaster unit would give you a total of 17 ports and so on To reach all...

Page 28: ...4 MONITOR KEYBOARD MOUSE RS 232 POWER 17VAC CT CPU 12 CPU 11 CPU 10 CPU 19 4 3 2 1 CPU1 CPU3 CPU2 CPU4 MONITOR KEYBOARD MOUSE RS 232 POWER 17VAC CT CPU 8 CPU 7 CPU 6 CPU 5 4 3 2 1 CPU1 CPU3 CPU2 CPU4...

Page 29: ...duct code or earlier mini SW721 or SW722 model ServSwitches as submasters in your ServSwitch system Their cascading logic and command language is different from that of all other Serv type units Figur...

Page 30: ...mple if you attach one 8 port submaster and one 12 port submaster to a master ServSwitch and then set Width to 8 and Units to 2 and Max Ports to 20 see Sections 4 3 8 and 4 3 10 you will be unable to...

Page 31: ...can correctly and properly control the interplay of the submaster units You can do this with these keyboard commands see Sections 4 3 8 through 4 3 10 The Units command to tell the master how many sub...

Page 32: ...ers from the keyboard You then have two seconds in which to start entering a valid command If no command is begun within two seconds or if an invalid command is entered the ServSwitch aborts the comma...

Page 33: ...standard Type 5 or higher Sun keyboards have 118 keys as well as keyclick and beep features We have mapped several of the Apple and Sun keys to the PC keyboards see Table 4 1 on page 34 but many of t...

Page 34: ...ivity on each CPU according to your individual preference Although the ServSwitch resists minor transient surges that can be caused by rapidly cycling power certain keyboards are sensitive to such tra...

Page 35: ...yboard s ___ key Left Ctrl Left Control Left Control Left Alt Left Command Left Command Rt Alt or Alt Graph Right Option alt Alt Graph Right Ctrl Power Power On the IBM PC 104 Natively supports Emulat...

Page 36: ...maximum resolution of not less than 1280 x 1024 at a maximum refresh rate of not less than 75 Hz and b accepting both relevant types of sync input H V and composite The NEC Multisync 5SG is one such m...

Page 37: ...ms in which the Mac versions of the original Serv cables our product codes EHN210 and EHN215 have been installed Table 4 2 Video Quality vs Distance for Original Serv Cables Resolution Distance 5 1 5...

Page 38: ...2 m 22 9 m 30 5 m 45 7 m 61 m 640 x 480 3 3 3 3 3 3 2 2 800 x 600 noninterl 3 3 3 3 3 3 2 2 1024 x 768 interlaced 3 3 3 3 3 3 2 2 1024 x 768 noninterl 3 3 3 3 2 2 2 1 1280 x 1024 interlaced 3 2 2 2 2...

Page 39: ...rted and the ServSwitch returns to normal operation This keeps the Switch from getting stuck waiting for you to finish the command The CTRL character is always passed through to the CPU The command ch...

Page 40: ...se you re using or the mouse type expected by the CPU on the given port Issue this command to force a port to operate in a given mode or before any time you attach an already booted CPU to the ServSwi...

Page 41: ...uses the ServSwitch to report the version of ROM it is using Issue this command if you are asked to do so by a technical support person CTRL I Identify ROM Causes the ServSwitch to send a null byte to...

Page 42: ...esired port when you press the three digit number s third numeral key For single and double digit ports you can enter the number by including one or two leading zeros 001 for port 1 or 027 for port 27...

Page 43: ...gs command saves the current state of the ServSwitch s keyboard selectable settings to nonvolatile memory NVRAM where they become the new default loaded at power up settings To enter the command press...

Page 44: ...ch Ultra or a regular ServSwitch with an Overlay Board installed because setting the keyboard and mouse can be done easily through the on screen display see Sections 5 2 1 5 2 2 5 3 2 and 5 3 3 For PC...

Page 45: ...erial and PC Mouse Mouse Systems PS 2 mice have a 6 pin mini DIN connector their interface is similar to that of the PS 2 keyboard The advantage of the PS 2 mouse is that its I O circuitry is built on...

Page 46: ...d or scanned CPU it sends them to the keyboard by emulating a CPU of the appropriate mode Most CPUs that use keyboard mode 1 or 3 send a mode command to the keyboard at power up to put the keyboard in...

Page 47: ...change the mouse interface for a port if that CPU requires mouse input other than PS 2 or if you ve had the port set for a different mouse interface but are swapping in a CPU that requires PS 2 mouse...

Page 48: ...e keyboard mode or mouse interface for the currently selected port take these steps Press and release the left Control key then type M Referring to Table 4 5 on the next page press the numeral key s c...

Page 49: ...outages occur the CPU ports will return to their default keyboard mode when the power comes back on The same thing applies to the shared keyboard and mouse if they are other than factory default type...

Page 50: ...used to enable only some of the ports of a single ServSwitch with 4 or more ports To issue the Set Maximum Ports command to a single or master ServSwitch not to any submasters press and release the l...

Page 51: ...scan See Section 3 3 2 Figure 4 1 on the next page is an illustration of why ServSwitches need to know this value Without a number for Width even assuming that Units is set correctly to 4 if you were...

Page 52: ...needs Width to resolve WIDTH 2 WIDTH 4 CPUs CPUs 1 2 1 2 3 4 3 4 5 6 9 10 11 12 13 14 15 16 7 8 5 6 7 8 17 Sun CPU 9 Sun CPU 9 Mac CPU 17 Mac CPU Multiplatform ServSwitch Multiplatform ServSwitch Mul...

Page 53: ...ServSwitch in the diagram can t tell merely from its hardware connections how many submasters it is attached to Without a number for Units even assuming that Width is set correctly to 4 if you were t...

Page 54: ...oard Commands Figure 4 2 Alternative configurations which the ServSwitch needs Units to resolve 1 5 UNITS 1 6 7 2 3 4 CPUs CPUs Master ServSwitch Submaster ServManager 1 2 3 4 5 6 7 UNITS 2 Master Ser...

Page 55: ...eyboard s typematic setting isn t suitable for a given operator or for a given application To change the shared keyboard s typematic setting issue the Set Keyboard Typematic command Press and release...

Page 56: ...5 xx 00101 18 5 6 xx 00110 17 1 7 xx 00111 16 8 xx 01000 15 9 xx 01001 13 3 10 xx 01010 12 11 xx 01011 10 9 12 xx 01100 10 13 xx 01101 9 2 14 xx 01110 8 6 15 xx 01111 8 16 xx 10000 7 5 17 xx 10001 6...

Page 57: ...rd mapping so that when you press the Alt key the Switch sends the corresponding Command or Start scan code to the selected CPU instead and when you press the Command or Start key the Switch sends the...

Page 58: ...out of sync if it uses a PS 2 mouse and it s in sync when you issue this command Issue this command two more times to get it back in sync again This command has no effect on serial mice or on CPUs th...

Page 59: ...predictable results 4 3 17 DISPLAY LABEL SERVSWITCH ULTRA AND SERVSWITCH WITH OVERLAY BOARD ONLY One of the ServSwitch Ultra s graphic overlay functions is to display the on screen label window that c...

Page 60: ...VSWITCH ULTRA AND SERVSWITCH WITH OVERLAY BOARD ONLY You can use this command to cause the ServSwitch Ultra to display its computer select window see Section 5 5 To issue the Activate Select Window co...

Page 61: ...y interface with TIA RS 422 423 signal levels rather than RS 232 a special adapter or interface converter is required to connect them to the ServSwitch s RS 232 port call Black Box for technical suppo...

Page 62: ...res or fix any problems in its operation To get new firmware revisions when they become available you can download them from our Black Box BBS call 724 746 7120 For ServSwitches both regular and ServS...

Page 63: ...h will send back a series of ASCII period characters decimal 46 hex 2E that shows the progress of the file copying procedure It will also flash LED 1 or 4 depending on the data rate Once the file tran...

Page 64: ...If you get an error message at any time during the programming or verifying phase call Black Box for technical support 6 Press the Enter key on the PC s keyboard If your keyboard does not have an Ent...

Page 65: ...format to 8 data bits no parity and 1 stop bit For example if you are using port COM1 you would issue the command MODE COM1 9600 8 N 1 or MODE COM1 57600 N 8 1 If your DOS version s MODE command does...

Page 66: ...tempt doesn t work call Black Box for technical support 6 If the program and verify process works press and release the button yet again LED 3 will go dark briefly while the ServSwitch reboots itself...

Page 67: ...e left Control key You can change the color and position of this window 3 See the name of the computer you are currently switched to The font color position and timing of displayed text are all user s...

Page 68: ...xits to normal keyboard operation or goes to the Configure system Configure computers or Configure overlay page From these other pages choosing a selection by hitting the Enter key will bring up an in...

Page 69: ...tiplatform ServSwitch Ultras normally autodetect the keyboard type when they are powered up However if you power up a multiplatform Switch when no shared keyboard is attached to it this setting will d...

Page 70: ...ct the desired mouse type and hit Enter Once Enter is pressed the input box disappears and the new setting appears in the Mouse field PS 2 mouse refers to those IBM PS 2 compatible mice that have a 6...

Page 71: ...buttons fall into this category Serial 3 button mouse refers to those mice which have serial RS 232 interfaces usually with a DB9 connector are Mouse Systems compatible and use a 5 byte 8 bit 1200 bp...

Page 72: ...uters is highlighted An Input new value box appears as shown in Figure 5 4 below Figure 5 4 Changing the maximum number of computers Use the shared keyboard s number keys to input a new value from 2 t...

Page 73: ...platform ServSwitch Ultra master has This option will appear and can be set for Sun only and Mac only models but has no purpose because those models cannot currently be cascaded It helps to determine...

Page 74: ...the power on scan setting press Enter while Power on scan is highlighted An off on input box appears Use the arrow keys to select On Serv unit defaults to scan mode at power up or Off unit operates no...

Page 75: ...m determines how soon keystrokes will begin to repeat after the operator begins holding down a key on the shared keyboard There are four possible settings slow 1 second medium 750 msec fast 500 msec a...

Page 76: ...name keyboard type or mouse type Use the up and down arrow keys to move the highlight bar to the row that is to the individual CPU port whose setting s you want to change Use the page up and page dow...

Page 77: ...the name field The backspace key can be used to edit the field When you have finished typing in the name hit Enter The input box disappears and the new name appears in the appropriate Computer name fi...

Page 78: ...eries and DEC Alpha computers use mode 3 Certain IBM brand PCs especially PS 2 models can be either mode 1 or mode 2 short of rebooting there is no way to know for sure except by trial and error If yo...

Page 79: ...igure 5 8 Changing a CPU port s mouse type Use the arrow keys to select the desired mouse type and hit Enter The input box disappears and the new setting appears in the appropriate Mouse field The app...

Page 80: ...ere are four color scheme choices Aquarium cyan magenta white and blue Tuxedo black red and white Festival yellow magenta blue cyan and white and Forest green black cyan and blue To change the color s...

Page 81: ...d keyboard or mouse activity for the length of time specified in the Screen saver time field see the next section the screen saver turns on You can blank the screen or choose one of three possible dis...

Page 82: ...input box appears Use the arrow keys to point to the desired color As you move the pointer the name of each color is shown in that color so you can see how it looks Hit Enter to select the color poin...

Page 83: ...the color pointed to The input box disappears and the new setting appears in the appropriate Background color or Text color field 5 4 3 B Position This item determines where the computer label pops u...

Page 84: ...highlighted An Input new value box appears Use the shared keyboard s number keys to input a new value from 0 to 255 and hit Enter The input box disappears and the new setting appears in the Fade out s...

Page 85: ...o Use the up and down arrow keys on the shared keyboard to select the desired computer when it is highlighted hit Enter to immediately switch to that computer its label will be shown If you have more...

Page 86: ...ing the Switch to its factory defaults Follow these steps carefully 1 Make sure that the ServSwitch any submasters attached to it and all CPUs directly or indirectly connected to it are turned OFF 2 P...

Page 87: ...time If the problem goes away when you substitute a cable the old cable is probably defective F If swapping cables doesn t solve the problem try plugging the CPU into a different CPU port on the Serv...

Page 88: ...tly Make sure to use the left Control key to start port switching commands Make sure to use the numeric keys at the top of the keyboard rather than the numeric keypad when you type in port numbers Mak...

Page 89: ...or the correct port C PS 2 or PS 2 wheel mouse To recognize the mouse the CPU must be directly connected to it or indirectly connected to it through the ServSwitch and if one is involved the submaster...

Page 90: ...video on original Serv cables or if you are cascading submasters If you re running IBM video you might need to upgrade from original Serv cables to coaxial cables that carry the video signal better If...

Page 91: ...ot be set up correctly for your desired resolution 6 2 13 YOUR ON SCREEN DISPLAY IS NOT SYNCHRONIZED A This can happen when no video is coming from the currently selected port or CPU and the Configure...

Page 92: ...use drivers in both operating system environments even if you don t use a mouse in DOS 6 2 16 THE SERVSWITCH DOESN T WORK WITH YOUR DOCKING STATION At the time of this writing the ServSwitch does not...

Page 93: ...and duration of the problem when the problem occurs the components involved in the problem any particular application that when used appears to create the problem or make it worse the results of any...

Page 94: ...4 Other models 16 IBM multi models only Width of Submasters CTRL K Type CTRL Pxxx ENTER xxx any 1 to 3 digit number up to 256 2 port models 4 Other models Number of CPU ports on unit Maximum Ports CT...

Page 95: ...the key produces the same scan code Transpose Command and Alt Keys CTRL K Type CTRL Axxx ENTER xxx 0 to 127 see Section 4 3 11 43 delay of 1 2 second rate of 10 9 characters per second Keyboard Typem...

Page 96: ...esolution you re using you might be able to use the Extenders to connect the ServSwitch to monitor keyboard mouse stations or CPUs as much as 200 ft 61 m away If your monitor keyboard mouse sharing sy...

Page 97: ...xx VGA HD15 male IBM PS 2 6 pin mini DIN male PS 2 6 pin mini DIN male EHN272 0xxx Mac DB15 male Mac 4 pin mini DIN male N A EHN207 0xxx Sun 13W3 male Sun 8 pin mini DIN male N A EHN205 0xxx Original...

Page 98: ...gnal Name Abbrev Direction Description 1 Data Set Ready DSR Input Reserved not used 2 Data Terminal Ready DTR Output Pulled high with 1 K resistor 3 Transmit Data TD Output Serial data from port 4 Sig...

Page 99: ...S CPU Find Home Insert Here Insert Remove Delete Select End Prev Page Up Next Page Down F13 Same passed through unaltered F14 Same passed through unaltered F15 Help Same passed through unaltered F16 D...

Page 100: ...menus to the Serv unit s functions Once the Board is installed you can bring these menus up on the shared monitor s screen by pressing the hotkey combination left Ctrl F12 the Board simply inserts th...

Page 101: ...ervSwitch or ServManager take these steps 1 Make sure the Serv unit is turned OFF unplugged and disconnected from all other devices 2 Unscrew and remove the screws that fasten the wraparound top and s...

Page 102: ...ttom screws Step 4 Back plate screws Step 4 Back plate screws Full size ServSwitch models and all ServManagers not all models will have all slave PCBs Slimline ServSwitch models Step 7 Jack screws Ste...

Page 103: ...y be two of these at the front of the master PCB there might also be one on the narrow right hand end See Figure E 1 on the previous page Figure E 2 on the next page and Figure E 3 on page 105 10 Ease...

Page 104: ...Overlay Board screws Step 14 Overlay Board screws Step 14 Overlay Board screws Step 9 PCB standoffs Step 9 PCB standoffs Step 13 Overlay Board standoffs Step 9 PCB standoff might also be here Step 13...

Page 105: ...mponent pins that is the pins by which components such as chips and resistors are attached to a circuit board are hanging down far enough from the bottom of the slave PCB to make contact with the Over...

Page 106: ...12 Step 13 Overlay Board standoffs Steps 11 13 J4 Step 10 J3 J3 Step 3 J12 and J13 Step 9 PCB standoffs Step 10 J3 J3 J4 Steps 11 13 J4 Step 9 PCB standoff might also be here Step 13 Overlay Board sta...

Page 107: ...s before If the Serv unit does not respond properly call Black Box for technical support 27 Press and release the shared keyboard s left Ctrl key then its F12 key The Overlay Option Board s main menu...

Page 108: ...gure E 4 Exploded right side view Step 14 Overlay Board screws Step 13 Overlay Board standoffs All full size ServSwitch models and all ServManagers not all models will have all slave PCBs Step 14 Over...

Page 109: ...nager s display and keypad cables Inside of front cover Surface of master PCB Surface of master PCB Pin 1 Keypad cable Display cable Pin 1 Ribbon cable for display to J13 on master PCB Ribbon cable fo...

Page 110: ...upgrade to twelve CPU ports by installing two of these Boards or upgrade to sixteen CPU ports by installing three of these Boards Install the multiplatform version of the Expansion Board KV5000C in a...

Page 111: ...or ServSwitch Ultra take these steps 1 Make sure the Switch is turned OFF unplugged and disconnected from all other devices 2 Unscrew and remove the six screws four on top and one on each side that fa...

Page 112: ...The Switch s cover Figure F 2 Exploded left side view of a ServSwitch or ServSwitch Ultra with the maximum number of ports installed Step 2 Holes for cover screws Step 4 Back plate screws Step 13 Jack...

Page 113: ...he extender s pins 11 Plug the 4 Port Expansion Board into the J3 extender you just attached being extremely careful not to bend the Board s pins see Figure F 2 on the previous page and Figure F 5 on...

Page 114: ...ual appearance of 8 port Switch prior to Board installation dotted lines show differences for 4 port or 12 port units Step 7 Blanks Slots for CPU ports 5 through 8 Slots for CPU ports 9 through 12 Slo...

Page 115: ...s for example one CPU should be attached to port 1 one CPU to port 5 and one CPU to port 9 19 Plug the Switch back in and turn it ON If using the configuration currently stored in its NVRAM the Switch...

Page 116: ...ed Power up the system and issue a Maximum Ports command left CTRL Pxxx where xxx is the total number of occupied CPU ports that reflects the new ports computers you ve just added Once you ve done so...

Page 117: ...these Kits consists of two rackmounting ears and four screws To use a kit to mount a ServSwitch or ServSwitch Ultra take these steps referring to Figure G 1 below 1 Match up the two holes in the Swit...

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