4 of 4
2/1/2007
#12489
Recognize any of these situations?
• You wait more than 30 minutes to get through
to a vendor’s tech support.
• The so-called “tech” can’t help you or gives you
the wrong answer.
• You don’t have a purchase order number and the
tech refuses to help you.
• It’s 9 p. m. and you need help, but your vendor’s
tech support line is closed.
According to a survey by Data Communications
magazine, 90% of network managers surveyed say
that getting the technical support they need is extremely
important when choosing a vendor. But even though
network managers pay anywhere from 10 to 20% of their
overall purchase price for a basic service and support
contract, the technical support and service they receive falls
far short of their expectations—and certainly isn’t worth
what they paid.
At Black Box, we guarantee the best value and the
best support. You can even consult our Technical Support
Experts before you buy if you need help selecting just
the right component for your application.
Don’t waste time and money— call Black Box today.
Why Buy From Black Box? Exceptional Value.
Exceptional Tech Support. Period.
724-746-5500
blackbox.com
The Fradswitch A/S:
✦
Fradswitch A/S
✦
Power cord
✦
Control cable
✦
Rackmount kit
✦
User’s manual
✦
Packet switching guide
Each Interface Module:
✦
Module’s daughterboard
✦
Interface-identifier tag
The V.35 Interface Module also comes with:
✦
DB25 to M/34 adapter cable
WHAT‘S INCLUDED
Item
Code
Fradswitch A/S
6-Port
MT726A-R2
12-Port
MT727A-R2
Fradswitch A/S Interface Modules
RS-232
MT728C-232
V.35
MT728C-V35
You may also need…
CSU/DSU MS
MT132V-R2
Modem 3600 (Includes a 10-ft. [3-m] RS-232 Cable and a
DB25-to-DB9 Adapter)
MD1000A-CABPAK-R2
Modular Statistical Multiplexors
Stat-4
MX864A
Stat-8
MX866A
Cables (Specify Length)
RS-232 (Async, Modular):
Straight-Pinned RJ-45 Male
to RJ-45 Male Shielded Twisted-Pair Cable
EVNSL60
RS-232 (Sync):
Straight-Pinned DB25 Male to
DB25 Male Shielded RS-232 Cable
EDN25C-MM
V.35:
Straight-Pinned M/34 Male to M/34 Male Cable
EYN450-MM
Surge Protectors
RS-232 (on RJ-45)
SP250A-R2
RS-232 (on DB25)
SP360A
V.35
SP143A-R2
MT726A-R2
YOU MAY ALSO NEED
• A CSU/DSU, sync modem, or other WAN-access device.
• An STM-compatible statistical multiplexor such as our
Stat-4 or Stat-8.
• Async shielded twisted-pair cables and modular adapters.
• Depending on which model you have, an RS-232 or a V.35
cable to run from the Fradswitch to your WAN device.
• Power-line and data-line surge protectors.
