7
MINI-MODEM (33.6 KBPS DATA/FAX MODEM)
6. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 79
6.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 79
6.2 None of the LEDs Light When the
Modem Is On. . . . . . . . . . . . . . . . . . . . . . . . 80
6.3 The Modem Does Not Respond to
Commands. . . . . . . . . . . . . . . . . . . . . . . . . . 81
6.4 The Modem Dials But Cannot Make a
Connection . . . . . . . . . . . . . . . . . . . . . . . . . 85
6.5 The Modem Disconnects While Online . . 89
6.6 The Modem Cannot Connect When
Answering . . . . . . . . . . . . . . . . . . . . . . . . . . 90
6.7 File Transfer Is Slower Than It
Should Be. . . . . . . . . . . . . . . . . . . . . . . . . . . 91
6.8 I Am Losing Data . . . . . . . . . . . . . . . . . . . . 92
6.9 I Am Getting Garbage Characters on
the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 93
6.10 My Fax and Communications Software
Won’t Run at the Same Time. . . . . . . . . . . 94
Appendix A: Regulatory Information . . . . . . . . . 95
A.1 Single-User Software License
Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . 95
A.2 FCC Regulations for Telephone Line
Interconnection. . . . . . . . . . . . . . . . . . . . . . 95
A.3 Canadian Limitations Notice. . . . . . . . . . . 96
