5. Troubleshooting
5.1 Calling Black Box
If you determine that your switch is malfunctioning, do not attempt to alter or repair the unit. It contains no
user-serviceable parts. Contact Black Box at 724-746-5500.
Before you do, make a record of the history of the problem. We will be able to provide more efficient and
accurate assistance if you have a complete description, including:
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the nature and duration of the problem.
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when the problem occurs.
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the components involved in the problem.
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any particular application that, when used, appears to create the problem or make it worse.
5.2 Shipping and Packaging
If you need to transport or ship your PSE PoE 10/100BASE-TX to 100BASE-FX Media Converter:
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Package it carefully. We recommend that you use the original container.
•
If you are shipping the PSE PoE 10/100BASE-TX to 100BASE-FX Media Converter for repair, make sure
you include everything that came in the original package. Before you ship, contact Black Box to get a
Return Authorization (RA) number.
PSE PoE 10/100BASE-TX to 100BASE-FX Media Converter
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Summary of Contents for LPM600A
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