Black Box KVM2016A Multiuser User'S Manual Download Page 12 | Manualshive

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724-746-5500 | blackbox.com

ServSwitch Multiuser

2.4 What’s Included

Your package should include the following items. If anything is missing or dam-

aged, please contact Black Box Technical Support at 724-746-5500.

• KVM2016A or KVM2032A

• Rackmounting kit

• Power cord

• A printed Quick Start Guide

• This User’s Manual on CD-ROM

2.5 Features

The ServSwitch Multiuser is compatible with all major operating systems. It sup-

ports advanced OSD management with multi-layer security for local users. Plus,
the ServSwitch features seamless power control.

2.6 Compatibility

The ServSwitch Multiuser works with:

• PS/2 or USB interface computers/servers

• VGA, SVGA, or XGA monitors (UXGA and higher)

• Windows, Linux, and other major operating systems

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Summary of Contents for KVM2016A

Page 1: ...center is eliminated And distance can be extended to 100 feet ServSwitch Multiuser User s Manual Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com Customer S...

Page 2: ......

Page 3: ...cessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits for radio noise emis sion from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le présent appareil numérique n émet pas de brui...

Page 4: ...gabinetes que impidan el flujo de aire por los orificios de ventilación 10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor 11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación o como se indique en e...

Page 5: ...ación 18 Servicio por personal calificado deberá ser provisto cuando A El cable de poder o el contacto ha sido dañado u B Objectos han caído o líquido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempeño o E El aparato ha sido tirado o su cubierta ha sido dañada WEEE Compliance ...

Page 6: ...is a trademark of BB Technologies Inc Linux is a registered trademark of Linus Torvalds Windows is a registered trademark of Microsoft Corporation Novell is a registered trademark of Novell Inc Solaris and Sun are registered trademarks of Sun Microsystems Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners ...

Page 7: ...ecting an SAM USB 15 4 2 Connecting the CAT5 Cables 16 4 3 Connecting the Two KVM Consoles 16 4 4 Connecting to the Power Supply 16 5 Configuring the System 17 5 1 Connecting the Local Area Network LAN 17 5 2 Setting Network Parameters via the OSD 17 5 3 Changing the Network Parameters 18 6 Web Configuration 19 7 Network Configuration 21 7 1 Network Configuration 21 7 2 Administration User Setting...

Page 8: ...t 35 17 Event Log 36 17 1 Downloading the Log 36 17 2 Clearing the Log 36 18 Operating the System via the OSD 37 18 1 Navigating the OSB Main Window 37 18 2 Selecting a Computer 37 18 3 Power Management Hotkey 37 18 4 Moving the Confirmation Label 39 18 5 Tuning 39 18 6 The Settings Window 40 18 7 DDC 41 18 8 Saving Changes to the Settings 41 19 Troubleshooting 42 19 1 Calling Black Box 42 19 2 Sh...

Page 9: ...A 1 HDD15 Keyboard Mouse 1 6 pin mini DIN System 1 RJ 45 KV1121A VGA 1 HDD15 Keyboard Mouse 1 USB System 1 RJ 45 Temperature Tolerance Operating 32 to 104 F 0 to 40 C Storage 40 to 158 F 40 to 70 C Relative Humidity 80 noncondensing Power Input KVM2016A KVM2032A 120 240 VAC 0 8 A 50 60 Hz KV1120A from keyboard port KV1121A from USB port Size KVM2016A 1 7 H x 17 W x 10 D 4 4 x 43 1 x 2 7 cm KVM2032...

Page 10: ...ide secure KVM access and control for up to 16 or 32 computers servers from the BIOS level and they are independent of the operat ing system With innovative SAM technology the computer server connects directly to the switch via SAM dongles using only standard CAT5 cable at a distance up to 100 feet 30 m in a star configuration No external power is required at the SAM 2 2 Front Panel Figure 2 1 sho...

Page 11: ...t Description 4 User 1 and User 2 Connect monitors for HD15 connectors 2 users to operate the ServSwitch 5 User 1 and User 2 Connect keyboards and mice for USB Type A connectors 2 users to operate the ServSwitch 6 RJ 45 connector Serial remote power switch port RPS port reserved for future use 7 RJ 45 connector Connect to 10 100 Mbps Ethernet to for Config port configure and update the unit 8 16 o...

Page 12: ... cord A printed Quick Start Guide This User s Manual on CD ROM 2 5 Features The ServSwitch Multiuser is compatible with all major operating systems It sup ports advanced OSD management with multi layer security for local users Plus the ServSwitch features seamless power control 2 6 Compatibility The ServSwitch Multiuser works with PS 2 or USB interface computers servers VGA SVGA or XGA monitors UX...

Page 13: ...ronment that s compatible with the maximum rated ambient temperature Reduced airflow Install the equipment in a rack so that the amount of airflow required for safe operation is not compromised Leave a gap of at least 2 5 cm on each side of the ServSwitch Mechanical loading Do not create a hazardous condition caused by uneven mechanical loading Mount the equipment in the rack safely Circuit overlo...

Page 14: ...nit s front so you can mount the unit facing the front or place the brackets towards the unit s rear so you can mount the unit fac ing the rear Figure 3 2 illustrates the bracket connected in the rear facing position Using the included screws screw the bracket to the ServSwitch Multiuser Figure 3 2 Bracket connected ...

Page 15: ...ouse connected to KVM User 1 port To servers SAMs Figure 4 1 ServSwitch Multiuser system overview 4 1 The SAMs Each computer server is directly connected to the ServSwitch Multiuser via the appropriate SAM using CAT5 cable in a star configuration No external power is needed at the SAMs They draw their power from the computer s keyboard port SAM PS 2 or from the USB port SAM USB Figures 4 2 and 4 3...

Page 16: ... SAM PS 2 KV1120A To computer s video card To computer s USB port Figure 4 3 SAM USB KV1121A 1 Switch off the server 2 Connect the SAM PS 2 Figure 4 4 illustrates the SAM PS 2 connections 3 Power on the server You can connect the SAM PS 2 to a powered on computer in the following order 1 Connect the mouse connector to the computer s mouse port ...

Page 17: ...eboot the server CAT5 cable to switch server port To video port To keyboard and mouse ports Figure 4 4 SAM PS 2 connections KV1120A 4 1 2 Connecting a SAM USB The SAM USB supports Windows 98 SE and later MAC SUN and SGI and all modern Linux distributions Figure 4 5 shows the SAM USB and its connections To connect the SAM USB 1 Connect the screen connector to the computer s video port 2 Connect the...

Page 18: ...M Consoles Connect a keyboard monitor and mouse to the user 1 and user 2 ports as fol lows 1 Connect the monitor connectors to the monitor ports 2 Connect the keyboard connectors to the keyboard ports 3 Connect the mouse connectors to the mouse ports 4 4 Connecting to the Power Supply 1 Using the included power cord connect the ServSwitch Multiuser to a socket outlet that has a grounding connectio...

Page 19: ...ServSwitch Multiuser 5 2 Setting Network Parameters via the OSD By default the ServSwitch Multiuser boots with an automatically assigned IP address from a Dynamic Host Configuration Protocol DHCP server on the net work The DHCP server provides a valid IP address gateway address and subnet mask You can identify the IP address from the OSD Where there is no DHCP server set the IP address via the OSD...

Page 20: ...ble When a DHCP server is active on the same network that the ServSwitch Multiuser is connected to DHCP provides automatic IP assignment This is displayed in the OSD DHCP disabled recommended You can assign a fixed IP address to the ServSwitch Multiuser Consult your network administrator about using the DHCP When DHCP is disabled enter the IP address subnet mask and gateway as given by your networ...

Page 21: ...ver KVManager Windows 2003 ESX 3i 3 5 Windows XP Server 06 Novell SuSE Server 08 Server 09 Server 10 Server 11 Server 12 Server 13 Server 14 Server 15 Server 16 admin Targets Network Password No Targets Configuration Event Log Logout User Figure 6 1 Targets page Columns Server name You can change the server name in the configuration settings to give the server a name you can identify Server status...

Page 22: ... Changing the Password To change the password from the menu click Password and Figure 6 2 appears User Name Password Confirm Password admin Apply admin Properties Figure 6 2 Properties Type a new password according to the password policy set see Chapter 9 ...

Page 23: ... Factory Settings Set Time Date Backup Restore Logout Restart Figure 7 1 Network Configuration page Consult your network administrator for the network settings Device name Type a name for the ServSwitch Multiuser LAN The LAN section contains the following see Figure 7 1 Enable DHCP When a DHCP server is active on the same network to which the ServSwitch is connected DHCP provides automatic IP assi...

Page 24: ...tings SSL Certificate Maintenance 2x16 Switch Upgrade SAMs Upgrade Restore Factory Settings Set Time Date Backup Restore Logout Restart User Name Permission Status Figure 7 2 User settings On this page an Administrator creates or deletes users There are 3 levels of user access Administrator User View only Administrator An Administrator has unrestricted access to all windows and settings An Adminis...

Page 25: ...r 9 2 Select the permission type from the Permission box 3 Click on the Apply button The user appears in the list of users The Permission column shows the user level Administrator User View Only The Status column shows whether the user is blocked or unblocked explained in section Section 7 2 3 7 2 2 Deleting a User To delete a user 1 Select the user from the list 2 Click on the Delete button 3 Cli...

Page 26: ... Server 03 Server 04 Server 05 Server 06 Server 07 Server 08 Server 09 Server 10 Server 11 Server 12 Server 13 Server 14 Server 15 Server 16 Administration Switch Configuration Network Configuration Administration User Settings Switch Configuration Power Management User Targets Security Settings SSL Certificate Maintenance 2x16 Switch Upgrade SAMs Upgrade Restore Factory Settings Set Time Date Bac...

Page 27: ...None None None Administration Power Management Network Configuration Administration User Settings Switch Configuration Power Management User Targets Security Settings SSL Certificate Maintenance 2x16 Switch Upgrade SAMs Upgrade Restore Factory Settings Set Time Date Backup Restore Logout Restart Number of Sockets 24 Seria PDU Type Figure 7 4 Power Management screen 2 Select the number of sockets o...

Page 28: ...ver 13 Server 14 Server 15 Server 16 Administration User Targets Configuration Network Configuration Administration User Settings Switch Configuration Power Management User Targets Security Settings SSL Certificate Maintenance 2x16 Switch Upgrade SAMs Upgrade Restore Factory Settings Set Time Date Backup Restore Logout Restart User admin Figure 8 1 User Targets Configuration 2 Select a user from t...

Page 29: ...Upgrade SAMs Upgrade Restore Factory Settings Set Time Date Backup Restore Password Policy Idle Timeout Logout Restart 5 Block after forever 10 Disconnect after min of inactivity attempts within High security policy OSD password enabled Save Restart 0 H 3 M Block account for 0 H 30 M Figure 9 1 Security Settings screen The Security Settings fields include the following Account Blocking decide on t...

Page 30: ...e Check the box to enable the high security password policy Unchecked the standard security policy applies OSD password enabled Access to the OSD can be password enabled or dis abled default with the option of a standard or high security level of password as explained above Select the checkbox to enable password security Note All user and server security settings depend on the OSD password being e...

Page 31: ...rtificate page appears see Figure 10 1 Certificate File Private Key File Key Password Install Browse Browse Figure 10 1 Install SSL Certificate page Certificate File Browse to locate the cer file ssl format Private Key File Browse to locate the private key file pem format Key Password Type the Key password Click on the Install button The certificate installs The device restarts automati cally ...

Page 32: ...www blackbox com Save the firmware file on the Client computer From the menu select Switch Upgrade The Upgrade window appears showing the current firmware version see Figure 11 1 Switch Ver_1 0_B112_C1 0 Start Browse Maintenance Switch Upgrade Figure 11 1 Firmware Upgrade 1 Locate and upload the firmware file 2 Click on the Start button The upgrade starts The unit reboots automatically After about...

Page 33: ...on the All button to select all 3 Verify the current version of the firmware by pressing the Version button 4 Locate and upload the firmware file 5 Press the Start button and the firmware upgrades Device H W Version F W Version Select File Server KVManager Windows 2003 ESX 3i 3 5 Windows XP Server 06 Novell SuSE Server 08 Server 09 Server 10 Server 11 Server 12 Maintenance SAMs Upgrade Network Con...

Page 34: ...rs users and passwords You have the option to preserve network settings this is explained below WARNING Once reset the data cannot be retrieved To restore factory settings 1 From the menu select Restore Factory Settings Restore Factory Settings appears See Figure 13 1 Warning All device data will be lost Are you sure Restore Preserve network settings Figure 13 1 Restore factory settings 2 Check th...

Page 35: ...hen recording log events see Chapter 17 To set the time and date From the menu select Time Date Figure 14 1 appears Maintenance Set Time Date Apply 14 Second 39 Minute 16 Hour Time 2009 Year 5 Month 26 Day Date Figure 14 1 Set Time Date screen Type the appropriate parameters and double click on the Apply button ...

Page 36: ...e menu select Backup Restore Figure 15 1 appears Restore Configuration data Backup Configuration data Save Browse Apply Maintenance Backup Figure 15 1 Backup Restore To backup the configuration data click on the Save button to save the file To restore the configuration data browse to locate the file and click on the Apply button The device restarts ...

Page 37: ...relevant button on the current page This could be the Save Restore button or just the Apply button To restart the ServSwitch press the Restart button To exit the Configuration menu and close the session click on the Logout but ton Only one Administrator can log into the Configuration area at a time After the idle Timeout see Chapter 9 the session terminates ...

Page 38: ...Config login succeeded Tue 27 Jan 2004 21 09 51 192 168 200 79 admin Info Logout Tue 27 Jan 2004 21 09 51 Host 192 168 200 97 Peer 192 168 200 79 Level Admin admin Info User login succeeded Tue 27 Jan 2004 21 09 49 Host 192 168 200 97 Peer 192 168 200 79 Level Admin Info System boot Tue 27 Jan 2004 20 19 21 Version 1 0 Event Log Total Events 10 Download as File Clear Log 20 1 1 A B Figure 17 1 Eve...

Page 39: ... F1 ESC LOGOUT TUNING F5 F2 SETTING Figure 18 1 OSD Main window 18 1 Navigating the OSD Main Window To navigate up and down use the Up and Down arrow keys To exit the OSD press Esc 18 2 Selecting a Computer To select a computer 1 Navigate to the desired computer line Or type the two digit port number of the desired computer 2 Press Enter The selected computer is accessed A confirmation label appea...

Page 40: ...12 Black Box ServSwitch Multiuser POWER CONTROL POWER ON POWER OFF POWER CYCLE Novell SuSE ESC BACK ENTER SELECT Figure 18 2 Power Control dialog box 3 Use the arrow keys to navigate up and down and press Enter to select the power option 4 A prompt appears see Figure 18 3 Select the desired option and press Enter The power command is sent Black Box ServSwitch Multiuser POWER CONTROL POWER ON Johnn...

Page 41: ...ess Esc to save and exit 18 5 Tuning F5 You can tune the image of any computer screen from the Main window To adjust the screen image 1 Navigate to the computer line you wish to adjust 2 Press F5 The screen image of the selected computer appears together with the Image Tuning label see Figure 18 4 Black Box ServSwitch Multiuser TUNING Equalize 050 Figure 18 4 Image Tuning label 3 Adjust the image ...

Page 42: ...he bottom of the window press Tab to go to the top of the window Change settings by typing in the selected area or by pressing the spacebar whichever is relevant Changing the network parameters from the OSD is explained with the initial configuration in Section 5 2 From the Settings window you can do the following HOTKEY By pressing Shift Shift the OSD appears You can replace Shift Shift with any ...

Page 43: ...ion Press F10 Please wait flashes a few times and disappears The monitor s DDC information is sent to all SAMs and stored in their memory Updating the DDC information Update the DDC information in any of the following circumstances When replacing the monitor connected to the Multiuser When adding a new SAM to the system When reconnecting an existing SAM that was temporarily used in a different sys...

Page 44: ... and accurate assistance if you have a complete description including the nature and duration of the problem when the problem occurs the components involved in the problem any particular application that when used appears to create the problem or make it worse 19 2 Shipping and Packaging If you need to transport or ship your ServSwitch Multiuser Package it carefully We recommend that you use the o...

Page 45: ...in Table A 1 A RJ 12 to DB9 cable pinning is shown in Table A 2 Table A 1 Remote power switch port pinning RJ 45 connector 3 TX 4 RX 6 GND To interface the RPS port with a computer s DB9 male serial port you can use the following pinning for an RJ 12 to DB9 cable Table A 2 RJ 12 to DB9 cable pinning RJ 11 male DB9 female 2 TX 2 RX 3 RX 3 TX 5 GND 5 GND ...

Page 46: ...ckbox com About Black Box Black Box Network Services is your source for more than 118 000 networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support available in 20 seconds or less Copyright 2010 All rights reserved ...

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