Black Box CDUNM10, Manual

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108
I cannot eject a CD from the drive by pressing the eject button on the
front of the drive.
Using the Web Administration>>Devices>>Drive Information page be sure
that the device is not “Locked” disallowing all eject commands. If the device
is not locked then the signal to open the tray may not be reaching the drive
or the drive is defective. Turn off your CD/DVD Server and locate the small
pinhole on the CD-ROM tray opening. Insert the end of a large straightened
paper clip horizontally into the pinhole. Push gently but firmly until the tray is
released, then carefully pull the tray open. Do not force the tray open; wait
until the paper clip has dislodged it or you may break the front of the tray.
CD/DVD Server does not make a newly inserted disc available in the
Network Neighborhood though other discs are visible.
Remember to wait for CD/DVD Server to mount the CD-ROM or DVD-
ROM’s. Every few seconds the CD/DVD Server “polls” for newly inserted
CD-ROM’s. In a system with a large number of devices this time can seem
substantial.
Using the Web Administration>>Devices>>Drive Information page see if
the disc is mounted. If it is then pressing “F5” on your client should show
the newly mounted volume in your Network Neighborhood.
If the disc is inserted into the drive and enough time has passed for the disc
to be mounted then your drive may not be performing properly or the disc
may be damaged. The disc may need to be cleaned. If there are visible
scratches on the shiny side of the disc, you may be able to remove them
with a CD polishing kit (available from your audio CD dealer). If the
scratches can’t be removed, you’ll need to replace the disc.
The disc may be damaged. Try another disc in your CD-ROM player, or try
the problematic disc in another player. If the original player reads other
discs, or if the problematic disc doesn’t work in another player, the disc is
probably damaged. You’ll need to replace the disc.
SALES: 0118 965 5100
NetMate CD/DVD Servers