Black Box AC3010A Manual Download Page 25

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724-746-5500 | blackbox.com

Chapter 4: Troubleshooting

4.3 Shipping and Packaging

If you need to transport or ship your HD View HDMI:

• Package it carefully. We recommend that you use the original container.

• If you are returning the unit, make sure you include everything you received

with it. Before you ship for return or repair, contact Black Box to get a Return
Authorization (RA) number.

Summary of Contents for AC3010A

Page 1: ...ox com About Black Box Black Box Network Services is your source for more than 118 000 networking and infrastructure products You ll find everything from cabinets and racks and power and surge protect...

Page 2: ...DMI Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corpo...

Page 3: ...cessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital appara...

Page 4: ...etes que impidan el flujo de aire por los orificios de ventilaci n 10 El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros apa...

Page 5: ...ci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato...

Page 6: ...View HDMI TRADEMARKS USED IN THIS MANUAL Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be th...

Page 7: ...and Installation 15 3 1 Pre Installation Guidelines 15 3 2 Configuration 15 3 3 Connecting the HD View HDMI System 18 3 4 Connecting the Player and Screen 19 3 5 Selecting the DDC Source 19 3 5 1 Stor...

Page 8: ...Connectors Transmitter System in 1 HDMI System out 2 RJ 45 for video and DDC Receiver System in 2 RJ 45 for video and DDC Screen 1 HDMI Repeater System in 2 RJ 45 for video and DDC System out 1 RJ 45...

Page 9: ...it provides digital sound so it s perfect for applications requiring top sound quality 2 2 Features In addition to HDMI signals HD View HDMI supports DVI equipment However DVI support doesn t include...

Page 10: ...1 Table 2 1 describes its components Figure 2 1 Transmitter side 1 Table 2 1 Components on transmitter side 1 No Component Description 1 Get button Press and hold to restore the default data 2 Stored...

Page 11: ...nnector DDC port 7 Video out port LED 1 Lights when the transmitter detects a signal from the player 8 DDC port LED 1 Lights when the cable from the transmitter is connected to the receiver and the ca...

Page 12: ...3 Receiver side 1 Table 2 3 Components on receiver s side 1 No Component Description 1 Equalization EQ In general the longer the cable the selector switch higher the number that has to be set Adjust t...

Page 13: ...e 2 Figure 2 4 Receiver side 2 Table 2 4 Components on receiver s side 2 No Component Description 4 RJ 45 connector Video in 5 RJ 45 connector DDC in 6 Dual LED Lights when the Receiver detects a vide...

Page 14: ...peater s Side 1 Figure 2 5 illustrates the repeater s side 1 Table 2 5 describes its components Figure 2 5 Repeater side 1 Table 2 5 Components on repeater s side 1 No Component Description 1 RJ 45 co...

Page 15: ...iew 2 6 2 Repeater s Side 2 Figure 2 6 shows the repeater s side 2 Table 2 6 describes its components Figure 2 6 Repeater side 2 Table 2 6 Components on repeater s side 2 No Component Description 4 RJ...

Page 16: ...w compensation beyond what the HD View HDMI offers NOTE Transmission distance and performance depend on the cables signal resolution graphics card and display used in the system We suggest testing the...

Page 17: ...the HD View HDMI system 3 2 Configuration Figure 3 1 illustrates a DVI extension You can connect one side either player or screen to the system with an HDMI connector with the other side screen or pl...

Page 18: ...w HDMI Figures 3 2 and 3 3 illustrate HDMI extensions Plasma LCD screen video plus audio HDMI cable Receiver Transmitter HDMI cable Video in Video out Player Video CAT5 cable up to 197 feet 60 m Figur...

Page 19: ...guration and Installation Plasma LCD screen video plus audio HDMI cable Receiver Transmitter HDMI cable Video in Video out Player Video CAT5 cable up to 197 feet 60 m DDC DDC cable Figure 3 3 HDMI Vid...

Page 20: ...e as follows Connect a CAT5 cable up to 192 feet 60 m to the VIDEO OUT port of the Transmitter and the VIDEO IN port of the Receiver See Figures 3 4 and 3 5 Video out DDC Power To player HDMI connecto...

Page 21: ...Figure 3 1 2 Connect the screen to the Receiver HDMI port using an HDMI to DVI cable adapter See Figure 3 1 NOTE In DVI extensions only video is transferred 3 5 Selecting the DDC Source Display Data...

Page 22: ...TORED SCREEN selector to STORED 3 5 3 Reading the DDC from the Screen To read the DDC from the screen 1 The DDC CAT5 cable must be connected between the Transmitter and Receiver 2 Move the STORED SCRE...

Page 23: ...distance should be 640 feet 200 m Player Transmitter AC3010A HD HDMI Repeater AC3011A HD HDMI Repeater AC3011A Receiver AC3010A HDMI cable HDMI cable HDMI to DVI cable DVI HDMI CAT6 cable up to 96 ft...

Page 24: ...roblem No video even with a short cable Solutions 1 Check that the video is OK at the source 2 Check the DDC CAT5 cable or try replacing it 4 2 Calling Black Box If you determine that your HD View HDM...

Page 25: ...need to transport or ship your HD View HDMI Package it carefully We recommend that you use the original container If you are returning the unit make sure you include everything you received with it B...