TROUBLESHOOTING TIPS
Temperature or flow does not remain consistent.
The Cartridge Assembly (
D
) may need cleaning. Shut off water supply. Remove
Handle Assembly (
A
), unscrew Retainer Sleeve (
B
) and remove Flange (
C
).
Remove Cartridge Assembly (
D
) and inspect Cartridge (
E
) and inlets for debris
or sediment and flush with water. Reassemble whole unit and test. If problem
persists, you may need to replace the Cartridge (
E
).
Sleeve (B) is too short.
Extension Kit 910-563 is available at a nominal charge for valves which have
been roughed-in too far back in the wall. The kit contains a one-inch stem
extension, a longer screw, and a sleeve which is one inch longer than the
972-300.
Dripping from either the tub spout or shower head.
Clean the Cartridge Assembly (
D
). Check to ensure the two Oval O-Rings (
F
)
on the back of the Cartridge (
E
) are in place. Reassemble cartridge, stem and
bonnet assembly and handle. Turn on the water and test. If the unit still leaks,
replace the Cartridge (
E
).
Make sure that both hot and cold water inlets are turned on.
Water flow is very low.
Check the Cartridge Assembly (
D
) for debris. Sediment where the water enters
the Shower Head (
G
) can also cause this symptom.
Water starts out hot and becomes cooler as handle is rotated counter
clockwise.
This is a potentially hazardous situation and should be corrected before using
the unit. Check the hot and cold inlet positions (hot-left, cold-right). If you have
a back-to-back installation (where hot and cold inlets are reversed), refer to
Valve Body (
J
) Instruction Sheets for back-to-back installation.
Water flows from the shower head while filling the tub.
Check the position of the Valve Body (
J
). The letters “SHWR” should be cast
into the top and “TUB” on the bottom.
Water doesn’t get hot enough.
Remove Handle (
A
), Sleeve (
B
), and Flange (
C
), then refer to Valve Body (
J
)
Instruction Sheets for adjusting temperature range.
Water flows from the tub spout while using the shower.
The seal inside of the diverter mechanism may have become dislodged.
The Spout (
H
) may need replacement.
1-800-PFAUCET (1-800-732-8238)
For Toll-Free Pfaucet information call
1-800-PFAUCET (1-800-732-8238)
or visit www.pricepfister.com
• Installation Support
• Care and Warranty Information
5
ENGLISH
A
B
C
D
E
F
G
H
J
