English
9
Imported by Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286
BlackandDecker.com
1-800-544-6986
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
• Unit will not start.
• Cord not plugged in.
• Plug appliance into a working outlet.
• Main switch not on.
• Turn main switch on.
• Floor head not correctly • Ensure floor head is correctly
fitted.
attached.
• Handle not fitted
• Fit Handle correctly
correctly.
•
SmartSelect
TM
dial is
• Turn SmartSelect
TM
dial to desired
not
turned
on.
setting.
• Circuit fuse is blown.
• Replace circuit fuse. (If the
product
repeatedly
causes
the
circuit
fuse
to
blow,
discontinue
use immediately and have it
serviced
at
a
BLACK+DECKER
service
center
or
authorized
servicer.)
• Circuit breaker is tripped. • Reset circuit breaker. (If the
product
repeatedly
causes
the
circuit
breaker
to
trip,
discontinue
use
immediately
and have it serviced at a
BLACK+DECKER service center or
authorized
servicer.)
• Cord or switch is
• Have cord or switch replaced
damaged. at
a
BLACK+DECKER Service
Center
or
Authorized
Servicer.
• Mop will not make steam. • No water in water tank. • Add water to the water tank.
•
SmartSelect
TM
dial is
• Turn SmartSelect
TM
dial to desired
not
turned
on.
setting.
• Mop leaves water on floor. • Cleaning pad is too wet. • Unplug unit from power outlet
and
change
the
micro-fiber
cleaning
pad.
• Mop left spot on floor.
• SmartSelect
TM
dial is
• Adjust SmartSelect
TM
dial to reduce
turned up too high.
the amount of steam
being
produced.
• Mop left in one spot too • Never leave the steam mop on
long.
the floor with a damp or wet
cleaning pad still attached when
not
in
use.
• Hard water.
• Use distilled water.
For assistance with your product, visit our website www.blackanddecker.com for the location
of the service center nearest you or call the BLACK+DECKER help line at 1-800-544-6986.
