16
WARRANTY AND CUSTOMER
SERVICE INFORMATION
For service, repair or any questions regarding your appliance, call the
appropriate 800 number listed within this section. Please
DO NOT
return the
product to the place of purchase. Also, please
DO NOT
mail product back to
manufacturer, nor bring it to a service center. You may also want to consult
the website listed on the cover of this manual.
Two-Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Spectrum Brands,
Inc.’s liability will not exceed the purchase price of product.
For how long?
• Two years from the date of original purchase with proof of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free
1-800-231-9786,
for general warranty service.
• If you need parts or accessories, please call
1-800-738-0245.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so
this limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that
vary from state to state or province to province.
Summary of Contents for HB5500 Handiprep Express
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