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9. Operation Guide
Operating your new tankless water heater is similar to using any traditional water heating system.
However, it is essential that you carefully read all setup procedures, operating instructions and
tips to ensure the maximum performance and energy savings from your new water heater. We
recommend that all members of the household read these General Operating Instructions.
This electric water heater is designed to supply hot water. The unit contains heating elements within,
capable of heating water quickly on-demand for as long as you need it. Unlike a conventional tank
storage water heater, this unit is a tankless water heater that does not store hot water. However,
once you begin using the system, you will understand it works like a conventional tank system.
Tankless system delivers hot water instantaneously on demand. Since a tankless system does not
waste energy continually when heating water, i.e. idly sitting and losing heat in a storage tank, it
provides significant energy savings than a conventional water heater.
With your new system, as soon as you turn on the hot water faucet, the high-power heating
elements are activated.
It is essential to keep in mind that all tankless water heaters are subject to a maximum flow rate. If
this flow rate is exceeded, the heater will not be capable of sufficiently heating water.
Also keep in mind that conventional tank heaters are set to high temperatures to prevent running
out of hot water quickly, and thus a large amount of cold water needs to be mixed in to reach a
comfortable level for washing and showering. Since this unit heats water on demand, it is designed
to heat to a lower temperature. This means you only need to mix in a small amount of cold water
or none at all.
Your hot water supply may also be affected by the incoming water temperatures as the season
differs. During winter, if the incoming water temperature is frigid, you might not be able to run
multiple hot water outlets at the same time as compared to the summer. However, you can run
showers back-to-back without having to wait for the water to heat.
Water Quality:
One of the things which should be taken into consideration when installing and
maintaining the water heater is the quality of water. Water conditions outside the recommended
levels outlined below are not permitted and can damage the water heater. We reserve the right to
deny any warranty claim regarding damage suffered due to use in water conditions that are not
in accordance with the table below. The water must be treated, and the heater flushed regularly
when this product is installed in an area that is known to have hard water that causes scale build-
up to prevent damage to the heat exchanger and heating elements. We recommend that a water
treatment device or water softener should be installed to maintain optimal performance of the
water heater in hard water areas.
8. Flow Rate
The charts below indicates the maximum temperature rise for a given from rate (GPM)
Item #
KW
35 ºF
45 ºF
55 ºF
BD-35-WH
3.5
0.68
0.53
0.43
BD-70-WH
7
1.36
1.06
0.87
BD-13-WH
13
2.53
1.97
1.61
