BKI 2TSM-2624 Service Manual Download Page 3

 

BKI LIMITED WARRANTY 

2812 Grandview Dr. • Simpsonville, SC 29680 • USA 

(864) 963-3471 • Toll Free: (800) 927-6887 • Fax: (864) 963-5316 

 

WHAT IS COVERED 

This warranty covers defects in material and workmanship under normal use, and applies 
only to the original  purchaser providing that:

 

9

 The equipment has not been accidentally or intentionally damaged, altered or misused; 

9

 

The  equipment  is  properly  installed,  adjusted,  operated  and  maintained  in  accordance 

with

 

national  and  local  codes,  and  in  accordance  with  the  installation  and  operating 

instructions provided with this product. 

9

 

The serial number rating plate affixed to the equipment has not been defaced or removed. 

WHO IS COVERED 

This warranty is extended to the original purchaser and applies only to equipment 
purchased for use  in the U.S.A.

 

COVERAGE PERIOD

 

9

  

Warranty claims must be received in writing by BKI within one (1) year from 

date of installation or within one (1) year and three (3) months from data of 
shipment from the factory, whichever comes first. 

9

 

COB Models:  One (1) Year limited parts and labor. 

9

 

COM Models:  Two (2) Year limited parts and labor.  COM convection ovens also have a 

two (2) year door warranty.

 

9

 

CO1 Models:  Two (2) Year limited parts and labor.  Five (5) Year limited door 

warranty.

 

9

 

BevLes Products:  Two (2) Year limited parts and labor.

 

9

 

Warranty period begins the date of dealer invoice to customer or ninety (90) days 

after shipment date from BKI, whichever comes first.

 

WARRANTY COVERAGE 

This warranty covers on-site labor, parts and reasonable travel time and travel 
expenses of the  authorized service representative up to (100) miles round trip and (2) 
hours travel time and performed during regular, weekday business hours.

 

EXCEPTIONS 

 

Any exceptions must be pre-approved in advance and in writing by BKI.  The extended 
door warranty on convection ovens years 3 through 5 is a parts only warranty and does not 
include labor, travel, mileage or any other charges. 

EXCLUSIONS 

 

9

 

Negligence or acts of God,

  

9

 

Thermostat calibrations after (30) days from equipment installation date, 

9

 

Air and gas adjustments, 

9

 

Light bulbs, 

9

 

Glass doors and door adjustments,  

9

 

Fuses, 

9

 

Adjustments to burner flames and cleaning of pilot burners, 

9

 

Tightening of screws or fasteners, 

9

 

Failures caused by erratic voltages or gas suppliers, 

9

 

Unauthorized repair by anyone other than a BKI Factory Authorized Service Center, 

9

 

Damage in shipment, 

9

 

Alteration, misuse or improper installation, 

9

 

Thermostats and safety valves with broken capillary tubes, 

9

 

Freight – other than normal UPS charges, 

9

 

Ordinary wear and tear, 

9

 

Failure to follow installation and/or operating instructions, 

9

 

Events beyond control of the company. 

INSTALLATION 

 

Leveling, as well as proper installation and check out of all new equipment - per 
appropriate  installation and use materials – is the responsibility of the dealer or 
installer, not the manufacturer. 

REPLACEMENT PARTS 

BKI genuine Factory OEM parts receive a (90) day materials warranty effective from the 
date of installation by a BKI Factory Authorized Service Center. 

 
 
 
 
 
 

Summary of Contents for 2TSM-2624

Page 1: ...Series SM 2TSM Service Manual Countertop Warmer Series ...

Page 2: ...SS OM 065 01 Revised 04 15 19 Sandwich Merchandiser MODELS SM 2624 SM 3824 SM 5024 SM 6224 2TSM 2624 2TSM 3824 2TSM 5024 2TSM 6224 Installation Operation Manual Serial Numbers 122562 and Higher ...

Page 3: ...ichever comes first WARRANTY COVERAGE This warranty covers on site labor parts and reasonable travel time and travel expenses of the authorized service representative up to 100 miles round trip and 2 hours travel time and performed during regular weekday business hours EXCEPTIONS Any exceptions must be pre approved in advance and in writing by BKI The extended door warranty on convection ovens yea...

Page 4: ... for Shipping Damage 6 Electrical Information 6 Important Installation Instructions 6 Operation 7 Models SM 2624 SM 3824 SM 5024 SM 6224 2TSM 2624 2TSM 3824 2TSM 5024 2TSM 6224 7 Controls and Indicators for each level 7 Unit Startup and Preheating 8 Unit Shutdown 8 Temperature Adjustment 8 Operational Guidelines 8 Maintenance 9 Scheduled Maintenance 9 Troubleshooting 10 Repair 10 Lamp Replacement ...

Page 5: ...operty damage Safety Signs and Messages The following Safety signs and messages are placed in this manual to provide instructions and identify specific areas where potential hazards exist and special precautions should be taken Know and understand the meaning of these instructions signs and messages Damage to the equipment death or serious injury to you or other persons may result if these message...

Page 6: ...t 2812 Grandview Drive Simpsonville S C 29681 Or call toll free 1 800 927 6887 Outside the U S call 864 963 3471 Be Prepared for Emergencies Be prepared for fires injuries or other emergencies Keep a first aid kit and a fire extinguisher near the equipment You must use a 40 pound Type BC fire extinguisher and keep it within 25 feet of your equipment Keep emergency numbers for doctors ambulance ser...

Page 7: ...Sandwich Merchandiser Introduction 4 Safety Labels Models SM 2624 SM 3824 SM 5024 SM 6224 N0202 N0645 ...

Page 8: ...Sandwich Merchandiser Installation 5 Model 2TSM 2624 2TSM 3824 2TSM 5024 2TSM 6224 N0202 N0645 ...

Page 9: ...n installed by an authorized BKI service agent must be wired for use in accordance with all applicable local state and federal codes For specific electrical requirements and connections refer to the wiring diagram attached to the unit or provided in the Service Manual Important Installation Instructions LEVELING THE UNIT Your SM should be level for best operating results The unit may be leveled by...

Page 10: ...ich Merchandiser Operation 7 Operation Models SM 2624 SM 3824 SM 5024 SM 6224 2TSM 2624 2TSM 3824 2TSM 5024 2TSM 6224 Controls and Indicators for each level Thermostat for Top Heat Thermostat for Bottom Heat ...

Page 11: ... equipment to preheat for 30 minutes before loading it with product Unit Shutdown 1 Turn both temperature controls to OFF position and place LIGHTS switch to OFF position 2 Allow the equipment to cool to room temperature Temperature Adjustment After loading the unit with product it may be necessary to adjust the temperature control knobs in order to maintain the proper internal temperature for the...

Page 12: ...ay damage the finish Never steam clean the interior Avoid getting excess water in the interior of the unit Do not leave this unit on and unattended after business hours 1 Remove all food from the unit 2 Remove power from the unit by following the shutdown procedures in the Operation section 3 Allow the equipment to cool to room temperature 4 Remove the heat shield on the operator and or customer s...

Page 13: ...for corrective action Unit is not heating No power to unit Or Faulty component in top or bottom heating circuit Make sure power cords are connected and circuit breaker is on If problem persists contact licensed electrician Contact an authorized BKI service agent for corrective action Repair Before replacing any parts make sure the power has been turned off and the unit has cooled down Lamp Replace...

Page 14: ...Sandwich Merchandiser Notes 11 Notes ...

Page 15: ...SS OM 065 01 Revised 04 15 19 2812 Grandview Drive Simpsonville S C 29681 USA http www bkideas com Made and printed in the U S A ...

Page 16: ...REVISION HISTORY REVISION DATE REVISED BY DESCRIPTION 01 04 15 19 JDS LCO 19 002 Initial Release Supersedes all previous releases ...

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