BISSELL.com
14
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
Reduced
spray OR
no spray
Clean Water Tank is empty.
Refill tank with water and formula.
Lint screen on Clean Water Tank
cap clogged.
Soak Clean Water Tank cap in warm
water and then rinse under running
water.
Spray nozzle clogged.
Clean spray nozzle by rinsing
under water.
Upper handle is not in the upright
and locked position.
Rotate the Collapsible Handle Lock,
pull handle up and return the handle
lock to the locked position.
Clean Water Tank not properly
seated on machine.
Remove tank, ensure cap is tightened
properly, and reinstall tank until you
hear a “click”.
Upper handle assembly not fully
installed.
Unscrew and reassemble upper
handle body to lower base to
ensure both assembly screws are
fully-seated. Ensure trigger on handle
has tension.
Carpet
washer not
picking up
cleaning
solution
Dirty Water Tank is not aligned/
secured.
Check tank alignment and secure
with side latches.
Dirty Water Tank is full.
Empty tank.
Removable Nozzle installed
improperly.
Unplug machine and align two
"hooks" into bottom first, then snap
into place on top.
Removable Nozzle full of debris.
Unplug machine, remove nozzle and
rinse under running water.
Red lint screen under Dirty Water
Tank is clogged.
Remove debris from lint screen.
