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11
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Possible causes
Remedies
There is no
power to the
machine.
The machine power switch is
not turned ON ( I ).
Turn on the power switch, this will
illuminate the light on the front of the
machine.
Wall outlet may not have power. Try another working outlet.
Reduced spray or
no spray
Bladder may be empty.
Refill bladder with hot tap water.
2-in-1 Tank may not be seated
properly.
Turn power OFF (O); remove & reseat
tank.
Pump may have lost prime.
Turn power OFF and hold the spray
trigger for 30 seconds. Turn machine
back on and check for spray.
DirtLifter®
PowerBrush does
not turn
The brush belt or pump belt is
OFF or broken.
Refer to instructions on page 10 for Belt
Replacement. Please visit bissell.com or
call BISSELL Consumer Services at 0344-
888-6644. Instructions will accompany the
replacement belt.
Machine does
not have suction
ReadyTools dial may be on the
wrong setting for the cleaning
job.
Set ReadyTools dial to the proper
setting. If you are using the hose, the
dial setting should be "Tools". If you are
using the machine as an upright, the dial
should be set at "Floor Cleaning".
Nozzle window may not be
properly attached.
Press down firmly on the black oval
gasket at the top window to make sure
the two tabs on the back of the nozzle
window are snapped into the mating
slots in the main housing.
2-in-1 tank lid is not properly
installed.
Re-install lid.
2-in-1 tank is not properly
seated.
2-in-1 tank must be firmly seated to
function; remove and reseat 2-in-1 tank.
Poor tool position. (Hand held
attachments only).
Adjust angle; apply more downward
pressure.
2-in-1 Tank has picked up
maximum dirty water.
Empty 2-in-1 tank, refer to page 9.
ReadyTools
dial becomes
difficult to turn.
Diverter assembly should be
cleaned.
Remove the nozzle (page 9) and remove
the diverter assembly; hold it under
running water making sure water flows
through and around the dial. Turn the dial
about 10 times clockwise and 10 times
counterclockwise. This should free up
debris. Wipe the diverter and nozzle dry
and return it to the machine.
