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7
WARNING
To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect from charger
before performing maintenance or troubleshooting.
Before storing your machine, ensure the dirty water tank is empty. Unused formula may remain
inside formula tank between uses. Machine should not be stored on its side. Store your machine in a
protected, dry area.
NOTICE
To reduce the risk of a leaking condition, do not store where freezing may occur. Damage to internal
components may result.
Problem
Possible Cause
Remedies
Machine
is not
powering
ON
Battery is depleted.
Charge machine before use.
Machine is
leaking
Dirty water tank plug gasket
is dirty.
Clean gasket.
Dirty water tank and plug
are not properly installed.
Remove and reinstall dirty water tank and plug until
secured into place.
Dirty water tank is full.
Empty tank. See “Removing & Emptying the Dirty
Water Tank”. Machine should not be stored on its
side.
Machine is tilted on its side,
back or pointed directly
downward.
Ensure machine is in horizontal or upright position.
Machine
is not
charging
Charger plug/cord not
properly connected.
Make sure charger cord is secured into machine and
charger plug is inserted fully into a working wall
outlet.
Reduced
or no spray
Pump not primed.
While the machine is turned ON, press and hold spray
trigger for a few seconds.
Spray nozzle clogged.
Clear debris from the spray nozzle using a paper clip.
Machine is being used in an
incorrect position.
Use machine in horizontal orientation.
See “Positioning the Machine Correctly”.
Reduced
or no
suction
Dirty water tank not
properly installed.
Reinstall dirty water tank and confirm plug is secure.
Removable suction lens
not properly installed or is
clogged.
Remove, clean, and reinstall suction lens.
See “After-Cleaning Care”.
Removable suction lens not
engaged with the carpet.
Tilt machine forward and press down firmly on the
carpet.
Debris on filter.
Remove debris from red filter behind dirty tank
assembly.
Note:
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue
you’re experiencing below, visit
global.BISSELL.com
.
Storing Your Machine
For more helpful maintenance tips, check out
global.BISSELL.com
.
