Problem
Possible causes
Remedies
Reduced
spray OR
no spray
Clean water tank may be empty
Refill tank
Clean water tank may not be
seated completely
Turn power OFF. Remove and
reseat tank
Pump may have lost prime in
hose cleaning mode
Hold end of hose below water level
in tank to prime
Loss of
suction
power
Tanks may not be seated properly
Pick up both tanks and reseat them
so they fit properly on the unit
Dirty tank has picked up
maximum amount of dirty water
and has reached full line
Empty dirty tank
Clean water tank is empty
Check fluid levels in the clean water
tank. Refill the tank if it is empty
Rubber tab on dirty water tank is
not sealed tight
Check the rubber tab on the dirty
water tank and press firmly on all
edges to secure it tightly (see step
4 on page 13 for detail)
Accessory hose door may not be
closed tightly in place
Check the accessory hose door
and make sure it is closed tightly by
pushing down to lock into place.
Nozzle may be clogged from pet
hair or debris
Use the nozzle clean out tool
and follow steps on page 13 for
“Cleaning Nozzle”
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
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