background image

Troubleshooting

WaRnInG

To reduce the risk of electric shock, turn power switch 

off and disconnect plug from electrical outlet before 

performing maintenance or troubleshooting checks.

problem

possible causes

Remedies

Reduced 

spray or  

no spray

Water tank may be empty

Fill heavy duty bladder with hot  

tap water

Tank may not be seated  

completely

Turn power OFF. Remove and  

reseat tank

Pump may have lost prime.

Turn power OFF and then back ON. 

Wait one minute, then depress trigger

Dirtlifter® 

powerbrush 

does not turn

The belt is off or broken

Turn power OFF and unplug unit 

from outlet. Follow instructions on 

page 15

Circuit breaker on machine may 

have tripped

Turn the machine OFF and unplug 

from outlet. Check to see if foreign 

object is caught in brush roll.  

Remove object. Plug machine in to 

reset circuit breaker

cleaner  

not picking 

up solution

Tank may not be seated properly

Pick up the 2-in-1 water tank and  

re-seat it so it sits snugly on the unit.

Tank may not be assembled  

properly

Make sure the tank latches on both 

sides of the tank are latched properly.  

To make sure they are both latched 

properly, pick the tank up by its handle.

2-in-1 water tank is empty 

Check fluid levels in heavy-duty  

bladder. 

2-in-1 water tank has picked up 

maximum dirty water and red 

float door has closed.

empty 2-in-1 water tank. Refill heavy 

duty bladder with clean hot tap water 

and replace. 

Red float "door" in the tank may 

have closed as a result of bumping 

object or moving machine back 

and forth too quickly

Turn the machine OFF , allowing red 

float door to release an into the open 

position. Turn unit back ON to  

continue cleaning. be sure your  

forward and backward strokes are 

done at a slower pace.

Red lint screen near air duct  

is dirty

Follow cleaning instructions in  

step 4 on Page 13.

Other maintenance or service not included in the manual should  

be performed by an authorized service representative.
Thank you for selecting a bissell product.

for any questions or concerns, bISSEll is happy to 

be of service. contact us directly at 1-800-237-7691.

please do 

not return 

this product 

to the store.             

www.bissell.com   

   800.237.7691

16

Summary of Contents for PROFESSIONAL PROHEAT 2X 36Z9 Series

Page 1: ...DEEPCLEAN Professional Pet USER GUIDE 17N4P SERIES Costco Item 936631...

Page 2: ...se paint paint thinner some moth proofing substances flammable dust or other explosive or toxic vapors Do not use to pick up toxic material chlorine bleach ammonia drain cleaner etc Do not pick up any...

Page 3: ...Unlatch the top by lifting up on the latches on each side of the tank 4b Remove the top 4c Pour 5 ounces of formula into the heavy duty bladder fill the included measuring cup twice Fill the rest of...

Page 4: ...cture and service of high quality homecare products like your BISSELL deep cleaner Thanks again from all of us at BISSELL Mark J Bissell Chairman CEO Safety Instructions 2 Quick Start Guide 3 Product...

Page 5: ...Carry Handle 7 Tank Carry Handle 8 Large Capacity 2 in 1 Water Tank 9 Surround Suction 10 Easy To Remove Nozzle 11 EdgeSweep Brushes 12 Lower Base 13 Upper Hose Rack 14 Lower Hose Rack 15 Handle Recli...

Page 6: ...ll com 800 237 7691 WARNING Donotpluginyourdeepcleaneruntil youarefamiliarwithallinstructionsand operatingprocedures 6 6 Cleaning fluid Keep plenty of genuine BISSELL 2X formula on hand so you can cle...

Page 7: ...le Carry like a bucket to the sink 2 Unlatch the top of the tank from the bottom by lifting up on the tank latches on either side of the tank 3 Using the measuring cup provided pour 5 oz of BISSELL 2X...

Page 8: ...the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying Repeat cleaning passes until solution being pulled up appears clean Con...

Page 9: ...tic diverter Simply lock the unit upright in order to clean with the hose 4 Attach the cleaning tool to the end of the hose 5 Plug in and turn on the power switch 6 Clean by pressing the trigger to sp...

Page 10: ...the lock symbol 6 Clean the front of the tool by removing the plate over the suction path Pull down on the bottom of the plate to remove Run the tool and the plate under clean water to rinse taking c...

Page 11: ...period of time may cause it to set and become permanent 1 Blot up liquids with an absorbent cloth or paper towels White materials are recommended because certain dyes may bleed and make the stain wors...

Page 12: ...turn the power switch ON 6 Slowly move the machine forward and back over hard floor surface one time while depressing trigger Caution Do not overwet 7 Repeat the motion without pressing the trigger us...

Page 13: ...or debris can be pulled from the brush rolls and thrown away For the most thorough clean before storage follow directions below for removal and replacement of the brush rolls and belts 7 Replace nozzl...

Page 14: ...d side up 5 Remove 1 silver screw from the pivot arm 6 Remove pivot arm by gently lifting up 7 Remove the drive belt and replace it by first attaching it to the small drive wheel then attach it to the...

Page 15: ...ior to sliding onto the rod Be sure to let the rod slide through the bushing to insure proper fit 5 Re attach the brush belt on the bottom to the cogs of the small roller brushes 6 Replace the drive b...

Page 16: ...may not be assembled properly Make sure the tank latches on both sides of the tank are latched properly To make sure they are both latched properly pick the tank up by its handle 2 in 1 water tank is...

Page 17: ...berry Purple 160 0092 Tank Bottom 160 0097 Tank Cap Insert Assembly 160 0098 Floor Nozzle with End Cap Assembly 203 6845 Float Door 160 0209 Measuring Cup 160 0104 Brush Roll 6 row includes 1 Brush Ax...

Page 18: ...0 0208 Bare Floor Tool 203 7412 Deep Reach Pet Tool 160 0057 Stain Trapper Tool 62E5 2 2X Deep Clean and Protect Formula with Scotchgard Protection 60 oz 99K5 2 2X Pet Stain and Odor Formula with Scot...

Page 19: ...CEEDTHEPURCHASEPRICEOFTHEPRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you EXCEPTIONS AND EX...

Page 20: ...ent of a warranty claim See Warranty on page 15 for details Call BISSELL Consumer Care 1 800 237 7691 Monday Friday 8 am 10 pm ET Saturday 9 am 8 pm ET Sunday 10am 7pm ET Write BISSELL Homecare Inc PO...

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