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10

Problem

Possible causes

Remedies

Vacuum  

won’t run

Power Cord not plugged in. Check electrical plug.

Blown fuse/tripped breaker. Check/replace fuse or reset breaker.

Vacuum won’t  

pick up dirt

Dirt Tank is full.

Empty Dirt Tank.

Dirty filter.

Check, remove debris or clean.

Hose not secure.

Check to be sure hose is snapped into place at 

both ends.

Dirt Tank not in place.

Make sure Dirt Tank is completely inserted and 

snapped into place.

Vacuum path clogged.

Visually check air passageway, hose inlet, and 

hose for anything that might be obstructing the 

vacuum path. Carefully remove blockage.

Rotating power brush drive 

belt broken.

Replace drive belt.

Drive belt stretched.

Check drive belt area and remove obstructions. 

Replace drive belt if necessary.

Floor brush bristles worn.

Replace floor brush.

Floor brush jammed.

Remove floor brush and clean debris from brush 

and ends. Check drive belt for any damage.

Cord won’t 

retract

Power Cord is knotted or 

twisted.

Follow instructions on page 6.

Troubleshooting

WARNING

To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical 

outlet before performing maintenance or troubleshooting checks.

Clearing a Clog

Remove the hose 

from the back of the 

vacuum by twisting 

it to the left. Remove 

any debris that may 

have gotten clogged.

Check the Foot Hose on 

the back of your vacuum 

down towards the bottom. 

If necessary, remove the 

screw from the Foot Hose 

and check for clogs.

Check the air passageway on 

the bottom of your vacuum. 

Remove the bottom cover and 

the brush. Remove any debris.

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Summary of Contents for POWERFORCE HELIX TURBO REWIND 1797 Series

Page 1: ...POWERFORCE HELIX TURBO REWIND Vacuum ___________ USER GUIDE 1797 SERIES...

Page 2: ...r some moth proofing substances flammable dust or other explosive or toxic vapors Do not use to pick up toxic material chlorine bleach ammonia drain cleaner etc Do not pick up anything that is burning...

Page 3: ...2 Product View 4 Assembly 5 Operations 6 7 Maintenance Care 7 10 Troubleshooting 10 Warranty 11 Service 11 Contact Information 12 Product Registration 12 NOTE Standard accessories may vary by model To...

Page 4: ...Motor Filter 6 Dirt Tank 7 Dirt Tank Empty Button 8 Washable Post Motor Filter 9 Automatic Cord Rewind Button 10 Cord Hook 11 Hose Clip 12 Dusting Brush 13 Crevice Tool stored inside Extension Wand 1...

Page 5: ...hed TurboBrush Tool Dusting Brush Remove filter in unit and replace with Febreze filter Return Dirt Tank to vacuum NOTE The Febreze filter must first be removed from the bag before inserting it into t...

Page 6: ...uum on the floor with the handle in the upright position when using tools Never place your fingers under the vacuum when it is running Never place the powerfoot on furniture or uneven surfaces Do not...

Page 7: ...tools to make your above floor cleaning jobs easier Just put your vacuum in the upright position pick the accessory tool that best fits your needs and attach it to the end of your hose You re ready to...

Page 8: ...Press the Tank Release Button and pull handle to lift Dirt Tank away from vacuum Holding Dirt Tank over a trash bin press release button on back to open tank bottom and dump the debris Snap bottom ba...

Page 9: ...t replace Brush Roll Replace the Brush Roll and belt by looping the belt over the motor shaft and the Brush Roll Line up the end caps and pull the brush forward into place This will stretch the belt O...

Page 10: ...eck drive belt area and remove obstructions Replace drive belt if necessary Floor brush bristles worn Replace floor brush Floor brush jammed Remove floor brush and clean debris from brush and ends Che...

Page 11: ...r routine maintenance components such as filters belts or brushes Damage or malfunction caused by negligence abuse neglect unauthorized repair or any other use not in accordance with the user guide is...

Page 12: ...ee Warranty page for details BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases Faster Service Supplying your information now saves you time should yo...

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