BISSELL.com
11
Warranty
2-Year limited warranty, may vary by state. Visit
support.BISSELL.com
or call 1-800-237-7691
for complete warranty information.
Problem
Possible Cause
Remedies
Vacuum
won’t pick
up dirt
Filters are dirty.
Remove and rinse pre-motor filters. Let dry for
24 hours before reinstalling. Remove and dust
off post-motor filter.
There is a clog in the vacuum.
Remove the foot and extension wand from the
hand vacuum. Check for clogs in each of these
sections. Clear clogs before reassembling.
Dirt tank is not seated correctly.
Remove the tank and reseat properly.
Dirt is
escaping
from the
vacuum
Dirt tank is full.
Empty the tank.
Filters are missing or dirty.
Check to see if the pre- and post-motor filters
are in place. Clean if necessary.
There is a clog in the vacuum.
Remove the foot and extension wand from the
hand vacuum. Check for clogs in each of these
sections. Clear clogs before reassembling.
Vacuum
won’t
charge
Wrong charger is being used.
Use only the charger that comes with the
machine.
Charger is not plugged into the
machine properly.
Remove the charger and reinstall into the hand
vacuum.
Troubleshooting
For additional help with your vacuum visit
support.BISSELL.com
.
This guide has everything you need to get ready for first use, including setting up, using and
maintaining your machine, but online you’ll find additional resources like tips and troubleshooting,
videos, product registration, parts, and more.
Errors
Cause:
Suction motor fault.
Remedy:
Turn machine OFF.
Check and clean filters. Check
and clean the machine of clogs.
If problem persists, contact
Consumer Care.
Cause:
Brush roll stall.
Remedy:
Turn machine OFF.
Check and clean the brush roll
of any clogs. Brush roll can be
removed for thorough cleaning
(page 8). Turn machine ON.
NOTICE
Disconnecting the battery will destroy the appliance and invalidate the warranty.
